Logitech 981-000100

Logitech OEM PC 960 USB Stereo Headset User Manual

Model: 981-000100

Introduction

This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Logitech OEM PC 960 USB Stereo Headset. Please read this manual carefully before using the product to ensure optimal performance and longevity.

The Logitech PC 960 USB Stereo Headset is designed for clear audio communication and listening on various computer platforms. Featuring a comfortable over-ear design and a flexible microphone, it connects via a standard USB-A port.

Figure 1: Front view of the Logitech PC 960 USB Stereo Headset. This image shows the headset with its over-ear earpieces, adjustable headband, and integrated microphone boom.

Setup

Follow these steps to set up your Logitech PC 960 USB Stereo Headset:

Unpack the Headset: Carefully remove the headset from its packaging. Ensure all components are present.
Connect to Computer: Locate an available USB-A port on your computer. Insert the USB connector of the headset firmly into the USB port.
Automatic Driver Installation: Your operating system (Windows, macOS, or ChromeOS) should automatically detect the headset and install the necessary drivers. This process may take a few moments.
Verify Connection: Once installed, the headset should appear as an audio input and output device in your computer's sound settings.

Logitech PC 960 USB Stereo Headset with inline controls and USB plug

Figure 2: The Logitech PC 960 USB Stereo Headset showing its USB connector and inline control unit. The USB connector is used to plug the headset into a computer's USB port.

Operating Instructions

The Logitech PC 960 USB Stereo Headset features intuitive controls for managing your audio experience.

Wearing the Headset

Place the headset over your head with the earpieces covering your ears.
Adjust the headband for a comfortable fit.
Position the microphone boom. The microphone is typically on the left side and can be rotated for optimal voice capture.

Man wearing Logitech PC 960 USB Stereo Headset at a desk

Figure 3: A user wearing the Logitech PC 960 USB Stereo Headset while working at a computer. This demonstrates the typical usage and fit of the headset.

Inline Controls

The headset features an inline control unit for quick access to audio functions:

Volume Up (+): Press to increase the listening volume.
Volume Down (-): Press to decrease the listening volume.
Microphone Mute: Press the mute button to toggle the microphone on or off. An indicator light on the control unit may show the mute status.

Close-up of Logitech PC 960 USB Stereo Headset inline controls

Figure 4: A detailed view of the inline control unit for the Logitech PC 960 USB Stereo Headset. This unit includes buttons for volume control and microphone muting.

Software Settings

For advanced audio settings, refer to your computer's operating system sound preferences:

Windows: Go to Settings > System > Sound. Select the Logitech headset as your input and output device.
macOS: Go to System Preferences > Sound. Select the Logitech headset under the Input and Output tabs.
ChromeOS: Click on the system tray (bottom right) and select the audio output/input options.

Maintenance

Proper care will extend the life of your headset:

Cleaning: Use a soft, dry cloth to wipe down the earpieces and headband. For stubborn dirt, a slightly damp cloth can be used, but ensure no moisture enters the speaker grilles or microphone.
Storage: When not in use, store the headset in a clean, dry place away from extreme temperatures and direct sunlight. Avoid tangling the cable.
Handling: Do not pull the cable to disconnect the headset. Always grasp the USB plug. Avoid bending the microphone boom excessively.

Troubleshooting

Problem	Possible Cause	Solution
No sound from headset	Headset not properly connected. Incorrect audio output device selected. Volume too low or muted.	Ensure USB plug is fully inserted. Try a different USB port. Check computer's sound settings; select Logitech headset as default output. Increase volume using inline controls or computer's volume mixer. Ensure headset is not muted.
Microphone not working	Microphone muted. Incorrect audio input device selected. Microphone level too low.	Press the mute button on the inline control to unmute. Check computer's sound settings; select Logitech headset as default input. Adjust microphone level in computer's sound settings.
Sound quality is poor	Loose connection. Interference. Damaged cable.	Ensure USB connection is secure. Move away from other electronic devices that may cause interference. Inspect the cable for visible damage. If damaged, contact support.

Specifications

Feature	Detail
Model Name	960 USB Headset
Connectivity Technology	Wired
Headphones Jack	USB
Compatible Devices	Computers with USB ports running Windows, macOS, or ChromeOS
Special Feature	Microphone Included
Cable Feature	Retractable
Control Method	Touch (Inline Controls)
Frequency Range	100 Hz - 10 KHz
Item Weight	3.49 Ounces (99 grams)
Product Dimensions	8.46 x 3.15 x 9.45 inches
Material	Plastic
Ear Placement	Over Ear
Form Factor	On Ear
Noise Control	Active Noise Cancellation
Color	Black

Support and Warranty

For technical support, warranty information, or further assistance with your Logitech PC 960 USB Stereo Headset, please visit the official Logitech support website or contact their customer service.

Logitech products typically come with a limited hardware warranty. Please refer to the warranty documentation included with your purchase or visit the Logitech website for specific terms and conditions applicable to your region and product model.

You can find more information and support resources on the Logitech Store on Amazon.

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