Introduction
Thank you for purchasing the Tristar Plancha BP-2965 Electric Grill. This manual provides important information regarding the safe operation, maintenance, and troubleshooting of your appliance. Please read these instructions carefully before first use and keep them for future reference.
The Tristar BP-2965 plancha is an ideal kitchen appliance for easily preparing delicious grilled dishes. With a power of 2000 watts, this plancha heats up quickly and evenly to perfectly sear your food. Its non-stick coating allows cooking without fat and makes cleaning very easy. The 39x29 cm cooking surface offers ample space to cook simultaneously for the whole family or for dinners with friends.
Important Safety Instructions
WARNING: Read all safety warnings and instructions. Failure to follow the warnings and instructions may result in electric shock, fire, or serious injury.
- Always ensure the appliance is unplugged from the power outlet before assembly, disassembly, or cleaning.
- Do not immerse the appliance, power cord, or plug in water or any other liquid.
- This appliance is intended for household use only. Do not use outdoors.
- Keep the appliance out of reach of children. Close supervision is necessary when any appliance is used by or near children.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- Do not let the power cord hang over the edge of a table or counter, or touch hot surfaces.
- Always place the appliance on a stable, heat-resistant surface.
- The appliance surface becomes hot during use. Use oven mitts or 'cool touch' handles when handling.
- Ensure the grease drip tray is correctly inserted before use.
Product Components
Familiarize yourself with the parts of your Tristar Plancha BP-2965:
- Non-stick cooking plate
- Cool-touch handles
- Removable thermostat with power cord
- Integrated grease drip tray
- Appliance base/frame

Figure 1: Overview of the Tristar Plancha BP-2965 Electric Grill.
Setup and First Use
- Unpack: Carefully remove the plancha and all accessories from the packaging. Retain packaging for future storage or disposal.
- Clean: Before first use, wipe the cooking plate with a damp cloth. Ensure the grease drip tray is clean. Dry all parts thoroughly.
- Assemble: Place the plancha on a stable, heat-resistant, and dry surface. Ensure the integrated grease drip tray is correctly positioned underneath the cooking plate.
- Connect Thermostat: Insert the removable thermostat into the connection port on the side of the plancha. Ensure it is firmly seated.
- Initial Heating: Plug the power cord into a grounded wall outlet. Set the thermostat to a medium setting (e.g., 3). Allow the plancha to heat for approximately 5-10 minutes without food. A slight odor or smoke may occur during initial heating; this is normal.
- Prepare for Cooking: After initial heating, unplug the appliance and let it cool. Wipe the cooking surface again with a damp cloth. Your plancha is now ready for use.

Figure 2: Removable thermostat with adjustable temperature settings.
Operating Instructions
Cooking with the Plancha
- Preheat: Ensure the thermostat is correctly inserted. Plug the power cord into a grounded wall outlet. Turn the thermostat knob to your desired temperature setting. The indicator light will illuminate, indicating the plancha is heating. Allow 5-10 minutes for the plancha to reach the set temperature. The indicator light may cycle on and off during cooking to maintain temperature.
- Add Food: Once preheated, place your food directly onto the non-stick cooking surface. The non-stick coating allows cooking without additional oil or fat, though a small amount can be used if desired.
- Adjust Temperature: The removable thermostat allows you to adjust the temperature as needed during cooking. The plate's inclination is adjustable to 5 positions, which allows for easy drainage of cooking juices and excess fats into the drip tray.
- Monitor Cooking: Cook food until desired doneness. Turn food as necessary.
- Finish Cooking: Once cooking is complete, turn the thermostat knob to the "OFF" position and unplug the appliance from the wall outlet.

Figure 3: Plancha in use, cooking various foods.
Cleaning and Maintenance
Regular cleaning ensures the longevity and optimal performance of your plancha.
- Cool Down: Always allow the plancha to cool completely before cleaning.
- Remove Thermostat: Disconnect the removable thermostat from the appliance. The thermostat and power cord should never be immersed in water. Wipe with a damp cloth if necessary.
- Empty Drip Tray: Carefully remove the grease drip tray and dispose of accumulated grease. Wash the drip tray with warm, soapy water.
- Clean Cooking Plate: Wipe the non-stick cooking plate with a damp cloth or sponge. For stubborn residues, use a small amount of mild dish soap. Avoid abrasive cleaners, scouring pads, or metal utensils, as these can damage the non-stick coating.
- Dry: Ensure all parts are thoroughly dry before storing or next use.
- Storage: Store the clean and dry plancha in a cool, dry place.

Figure 4: Integrated grease drip tray for easy cleaning.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not heat up. | Not plugged in; thermostat not connected properly; power outlet malfunction. | Ensure the power cord is securely plugged into a working outlet. Check if the thermostat is fully inserted into the appliance. Test the outlet with another device. |
| Food sticks to the cooking plate. | Insufficient preheating; damaged non-stick coating; food not suitable for dry grilling. | Allow sufficient preheating time. Ensure the non-stick coating is not damaged. Use a small amount of cooking oil if necessary for certain foods. |
| Excessive smoke during cooking. | Food with high fat content; residues from previous cooking; temperature too high. | Ensure the drip tray is emptied. Clean the cooking plate thoroughly before use. Reduce the cooking temperature. |
Technical Specifications
| Model Number: | BP-2965 |
| Brand: | Tristar |
| Power: | 2000 W |
| Voltage: | 230 V |
| Cooking Surface Dimensions: | 39 x 29 cm (approx.) |
| Product Dimensions (L x W x H): | 58 x 28 x 10 cm |
| Weight: | 2 kg |
| Material: | Stainless steel, Aluminum, Plastic |
| Special Features: | Non-stick coating, Removable thermostat, Integrated grease drip tray, Cool-touch handles, Adjustable plate inclination (5 positions) |
Warranty and Support
For warranty information, please refer to the warranty card included with your product or visit the official Tristar website. For technical support, spare parts, or service, please contact Tristar customer service through their official channels.
Keep your purchase receipt as proof of purchase for warranty claims.





