Introduction
The Bogen Multi-Zone Page Controller BG-UTI312 is engineered for multi-zone paging in one-way audio applications, specifically designed for self-amplified speaker systems. Each output is capable of providing audio for up to 150 self-amplified speakers. This unit is compatible with all standard analog port types and offers extensive configuration options for various paging needs. This manual provides essential information for the proper installation, operation, and maintenance of your BG-UTI312 unit.
Setup and Installation
The BG-UTI312 comes with a pre-installed ZX3 module, providing three zones of paging capability. The system is expandable up to 12 zones by adding additional modules. Installation involves connecting the unit to your existing telephone system and self-amplified speakers.
- Zone Expansion: The unit is expandable up to 12 zones.
- Telephone Interfaces: Supports loop start trunk, ground start trunk, station access (analog ring-up), page port contact closure activation, and page port voice activation.
- Configuration: Features a simple 2-switch interface setup for initial configuration.
- Auxiliary Contacts: Programmable activation of AUX contacts is available.
- Zone Contacts: Includes a C-form contact per zone for flexible integration.
- Power Supply: Utilizes a 24V DC, 1A internal power supply.
- Speaker Capacity: Provides audio drive for up to 150 one-way self-amplified speakers per zone.
- Terminal Strips: Pluggable terminal strips facilitate easy wiring and maintenance.

Image 1: This image displays the front panel of the Bogen BG-UTI312, highlighting the music inputs, limiter/threshold controls, interface type selectors, power indicators, and zone connections (1-3, 4-6, 7-9, 10-12).
Operating Instructions
The BG-UTI312 offers a range of operational features for comprehensive paging and background music management.
- Output Limiter: An adjustable output limiter with threshold control and an active indicator helps prevent audio distortion.
- Background Music: Two background music busses are available, selectable per zone. The unit features two high-impedance transformer-isolated background music inputs with stereo combining inputs for these busses.
- Paging Zone Groups: Up to 24 programmable paging zone groups can be configured, including:
- All-Call paging zone group.
- Auto Select paging zone group.
- Override paging (activated via loop start trunk or page port contact closure).
- Night Ringer (90V and contact closure activation) with a dedicated zone group.
- Two Tone Triggers (tone and duration selectable, closure activated) with individual zone groups. Tone options include tone burst, chime, double chime, or slow whoop.
- Code Calling with a dedicated zone group.
- Dialing: Supports 2 to 5 digit dialing with a flexible dialing plan for zone and zone group numbers.
- Tones: Includes Pre-Announce Tone, Confirmation Tone, and a Setup Tone to assist in volume setting.
- Programming: DTMF programming is used for configuration. DTMF Block helps suppress DTMF tones over the paging system.
Maintenance
The Bogen BG-UTI312 is designed for reliable operation with minimal maintenance.
- Memory: Setup data is stored in non-volatile memory, eliminating the need for a backup battery.
- Cleaning: Keep the unit clean and free from dust. Use a soft, dry cloth for cleaning. Avoid liquid cleaners.
- Ventilation: Ensure proper ventilation around the unit to prevent overheating. Do not block ventilation openings.
- Connections: Periodically check all connections to ensure they are secure. The pluggable terminal strips allow for easy inspection and re-connection.
Troubleshooting
If you encounter issues with your Bogen BG-UTI312, consider the following general troubleshooting steps. The microcontroller-based operation provides stable performance, but basic checks can resolve common problems.
- No Power: Verify the power connection and check the fuse rating (1A/125V). Ensure the 24V DC power supply is functioning correctly.
- No Paging Audio: Check all audio input and output connections. Confirm that the correct zone is selected and that the output limiter is not set too low. Verify telephone interface connections.
- Distorted Audio: Adjust the output limiter threshold. Ensure input levels are not overdriving the system.
- Incorrect Zone Paging: Review your dialing plan and zone group configurations. Ensure the correct digits are being dialed for the desired zone or group.
- Background Music Issues: Check background music input connections and ensure the correct bus is selected for the zone. Verify input levels.
For persistent issues, consult a qualified technician or contact Bogen technical support.
Specifications
| Product Dimensions | 19 x 7 x 6.5 inches |
| Item Weight | 0.01 ounces |
| Manufacturer | Bogen |
| Model Number | BG-UTI312 |
| Power Supply | 24V DC, 1A (internal) |
| Zone Capacity | 3 to 12 zones (expandable with modules) |
| Speaker Capacity | Up to 150 one-way self-amplified speakers per zone |
| Paging Zone Groups | Up to 24 programmable |
| Memory | Non-volatile for setup data |

Image 2: This image provides another perspective of the Bogen BG-UTI312, showing the overall chassis and the arrangement of its various connection points and controls.
Warranty Information
The Bogen Multi-Zone Page Controller BG-UTI312 comes with a 2-year warranty. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, refer to the official warranty documentation provided with your product or visit the Bogen website.
Support
For technical assistance, product inquiries, or service requests, please contact Bogen customer support. Refer to the contact information provided on the Bogen official website or in the packaging materials for the most current support channels.





