1. Introduction
This manual provides essential instructions for the safe and efficient operation, installation, and maintenance of your Star HPP360 Portable Transfer Pump. Please read this manual thoroughly before using the pump to ensure proper function and to prevent injury or damage.
The Star HPP360 is a versatile 115V utility pump designed for various water transfer applications, including:
- Removing water from pool covers and hot tubs.
- Draining washing machines.
- Transferring water from large fish tanks or water beds.
- Moving water from RV holding tanks and stock tanks.
Image 1.1: Star HPP360 Portable Transfer Pump. This image displays the compact design of the pump with its motor, pump head, and integrated power cord.
2. Safety Information
WARNING: Read and understand all safety instructions before operating this pump. Failure to follow these instructions may result in electric shock, fire, serious injury, or death.
2.1 Electrical Safety
- Always connect the pump to a properly grounded 115V AC outlet. The pump is equipped with a 3-prong grounded plug for your safety. Do not modify the plug.
- Do not operate the pump with a damaged cord or plug. If the cord is damaged, it must be replaced by a qualified electrician.
- Avoid using extension cords. If an extension cord is necessary, use only a grounded, heavy-duty outdoor-rated cord suitable for the pump's electrical requirements.
- Never handle the pump or plug with wet hands.
- Keep all electrical connections dry and away from water.
2.2 General Safety
- This pump is designed for water transfer only. Do not use it for flammable liquids, corrosive chemicals, or liquids containing abrasive particles.
- Do not run the pump dry. Operating the pump without water can cause severe damage to the impeller and motor.
- Ensure the pump is placed on a stable, level surface during operation.
- Keep children and pets away from the pump during operation.
- Always disconnect power before performing any maintenance or cleaning.
- Wear appropriate personal protective equipment, such as safety glasses, when operating or maintaining the pump.
3. Package Contents
Upon unpacking, verify that all components are present and undamaged. If any parts are missing or damaged, contact customer support immediately.
- Star HPP360 Portable Transfer Pump (115V)
- 6-foot Garden Hose
- Puddle Vac Strainer
- Extra Rubber Impeller
- Extra Gasket
- 6-foot Power Cord with 3-prong grounded plug
Image 3.1: Components included with the Star HPP360 pump. This image shows the pump unit, a green garden hose, a puddle vac strainer, and spare impeller and gasket.
4. Setup Instructions
Follow these steps to prepare your Star HPP360 pump for operation.
4.1 Connecting Hoses
- Inlet Connection: Attach the supplied 6-foot garden hose to the inlet port of the pump. Ensure a tight, leak-free connection. The pump's connections are male-threaded. If connecting to a female-threaded source, a female-to-female coupler (not included) may be required.
- Strainer Attachment: Securely attach the puddle vac strainer to the free end of the inlet hose. This prevents debris from entering the pump.
- Outlet Connection: Attach a standard garden hose (not included) to the outlet port of the pump. Direct the discharge end of this hose to the desired drainage location. Ensure the discharge hose is free of kinks and obstructions.
Image 4.1: Diagram illustrating how the pump connects to a standard garden hose. This image highlights the compatibility of the pump's ports with garden hose fittings.
4.2 Positioning the Pump
- Place the pump on a stable, level surface near the water source.
- Submerge the puddle vac strainer completely in the water to be transferred. Ensure the strainer remains submerged throughout the operation to prevent the pump from running dry.
- Position the discharge hose so that water flows freely to the drainage area without creating a hazard.
4.3 Electrical Connection
- Ensure your hands are dry.
- Plug the pump's 3-prong grounded power cord into a properly grounded 115V AC electrical outlet.
5. Operating Instructions
Once the pump is set up, follow these steps for operation.
5.1 Priming the Pump
The Star HPP360 is designed to be self-priming under most conditions. However, for optimal performance, ensure the pump casing is filled with water before starting, especially if it has been stored dry. This can be done by pouring water into the inlet port before connecting the hose, or by ensuring the inlet hose and strainer are fully submerged before starting.
5.2 Starting and Stopping
- To Start: With the inlet strainer submerged and the discharge hose positioned, plug the pump into the grounded 115V outlet. The pump will begin operating immediately.
- To Stop: Unplug the pump from the electrical outlet.
5.3 Puddle Vac Feature
The included puddle vac strainer allows the pump to remove water down to a very low level, making it ideal for drying out flat surfaces like pool covers or basements. Ensure the strainer is positioned flat against the surface to maximize water removal.
5.4 Performance Guidelines
- The pump can move up to 336 gallons of water per hour.
- It can lift water from 15 feet below the pump to 25 feet above the pump.
- Performance may vary based on hose length, diameter, and vertical lift.
6. Maintenance
WARNING: Always disconnect the pump from the power source before performing any maintenance or cleaning.
6.1 After Each Use
- Flush the pump with clean water to remove any debris or residue.
- Clean the puddle vac strainer to ensure it is free of obstructions.
- Wipe down the exterior of the pump with a damp cloth.
6.2 Impeller Inspection and Replacement
The impeller is a wear part and may need periodic inspection and replacement, especially if you notice reduced performance or unusual noises. An extra rubber impeller and gasket are included with your pump.
- Disconnect power to the pump.
- Remove the screws securing the pump head cover.
- Carefully remove the old impeller and gasket. Note their orientation.
- Clean any debris from the impeller housing.
- Install the new gasket and impeller, ensuring they are seated correctly.
- Reattach the pump head cover and tighten the screws securely, but do not overtighten.
6.3 Storage
- Drain all water from the pump and hoses before storing.
- Store the pump in a dry, frost-free location.
- Protect the power cord from damage during storage.
7. Troubleshooting
Refer to the table below for common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not start | No power to the pump Faulty power cord/plug Motor overload | Check electrical connection and outlet Inspect cord for damage; replace if necessary Unplug, allow to cool, then restart |
| Pump runs but no water flows | Pump not primed Inlet strainer clogged Air leak in inlet hose Discharge hose kinked/blocked Impeller worn or damaged | Ensure strainer is submerged and pump is primed Clean strainer Check all inlet connections for tightness Clear obstructions Inspect and replace impeller if necessary |
| Reduced flow rate | Partial clog in strainer or hoses Worn impeller Excessive lift or long hose runs | Clean strainer and hoses Inspect and replace impeller Reduce lift or shorten hose length if possible |
| Pump is noisy | Running dry (cavitation) Debris in pump Worn bearings | Ensure pump is fully primed and inlet is submerged Disconnect power, inspect and clear pump housing Contact qualified service personnel |
8. Specifications
Technical details for the Star HPP360 Portable Transfer Pump.
| Feature | Specification |
|---|---|
| Brand | Star |
| Model Number | HPP360 |
| Voltage | 115 Volts |
| Power Source | Electric |
| Maximum Flow Rate | 336 Gallons Per Hour (GPH) / 5.6 Gallons Per Minute (GPM) |
| Maximum Lifting Height | 25 Feet |
| Maximum Suction Lift | 15 Feet |
| Material | Thermoplastic (body), Cast Aluminum (pump head) |
| Item Weight | 7.25 Pounds |
| Product Dimensions | 11 x 10 x 5 inches |
| UPC | 054757046941 |
Image 8.1: Overview of Star HPP360 and HPP12V models, highlighting key features and performance data. This image provides a visual summary of the pump's capabilities.
9. Warranty and Support
9.1 Limited Warranty
The Star HPP360 Portable Transfer Pump is covered by a 1-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. It does not cover damage resulting from misuse, abuse, neglect, accident, improper installation, or unauthorized repairs.
For specific warranty terms and conditions, please refer to the documentation included with your purchase or contact Star Water Systems customer service.
9.2 Customer Support
If you have questions about your pump, require technical assistance, or need to file a warranty claim, please contact Star Water Systems customer support. Have your model number (HPP360) and purchase date available when contacting support.
For the most current contact information, please visit the official Star Water Systems website or refer to your product packaging.
