Plantronics CS50USB

Plantronics CS50-USB Wireless Headset Instruction Manual

Model: CS50USB

Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your Plantronics CS50-USB Wireless Headset. The CS50-USB offers wireless freedom for your communication needs, featuring digital 900 MHz technology for clear conversations and instant USB connectivity.

Key features include:

  • Wireless range up to 200 feet.
  • Up to 8 hours of talk time on a single charge.
  • Instant USB connectivity for easy setup.
  • Digital 900 MHz technology for clear audio.
  • Multiple wearing styles for personalized comfort.
  • IntelliStand base unit for automatic call answer/end.

What's in the Box

Verify that all items are present in your package:

  • Headset
  • Base Unit
  • AC Adapter
  • Earloop
  • User Manual (this document)
  • PerSonoCall software CD (if included with your model)
Plantronics CS50-USB Wireless Headset box showing components and features.

Image: Plantronics CS50-USB Wireless Headset box, illustrating the headset, base unit, and key features like volume controls, mute, and talk time.

Plantronics CS50-USB model and certification labels.

Image: Close-up of the Plantronics CS50-USB base unit showing model number and regulatory compliance labels.

Contents of the Plantronics CS50-USB Wireless Headset package.

Image: Unboxed contents of the Plantronics CS50-USB package, including the headset, base unit, and accessories.

Setup Instructions

  1. Connect the Base Unit:

    Connect the USB cable from the base unit to an available USB port on your computer. The base unit will power on automatically.

  2. Connect AC Adapter (Optional for charging):

    Plug the AC adapter into the base unit and then into a power outlet. This is required for charging the headset.

  3. Charge the Headset:

    Place the headset into the charging cradle on the base unit. The charge indicator on the base unit will illuminate to show charging is in progress. Allow approximately 8 hours for a full charge before first use.

  4. Install Software (if applicable):

    If your package includes a PerSonoCall software CD, insert it into your computer's CD drive and follow the on-screen instructions to install the necessary drivers and software. This software may enhance headset functionality and compatibility with certain applications.

  5. Configure Audio Settings:

    After connecting, ensure your computer's audio settings recognize the Plantronics CS50-USB as the default playback and recording device for calls and audio applications.

Operating the Headset

Call Management

  • Answering/Ending a Call:

    When a call comes in, simply lift the headset from the IntelliStand base unit to answer. To end a call, return the headset to the IntelliStand. Alternatively, use the call control button on the headset.

  • Volume Control:

    Use the volume up/down buttons located on the headset to adjust listening volume.

  • Mute Function:

    Press the mute button on the headset to temporarily disable your microphone. Press it again to unmute. An indicator light on the headset may show when mute is active.

Indicators

  • Charge and Status Indicators:

    The base unit features indicators for charging status and connection status. Refer to the specific LED patterns in the full user guide for detailed meanings.

  • Online Indicator:

    The headset may have an online indicator to show when it is active on a call.

Wearing Styles

The Plantronics CS50-USB headset is designed for customizable comfort and comes with multiple wearing options. The primary wearing style involves an earloop, which can be adjusted for a secure fit.

  • Earloop: The headset typically comes with an earloop that hooks over your ear. Ensure the earloop is adjusted to fit snugly and comfortably without causing pressure.
  • Other wearing styles may be available or purchased separately, such as a headband or neckband, to suit individual preferences. Consult the full product documentation for details on attaching and adjusting alternative wearing styles.

Maintenance

Charging the Headset

To ensure optimal performance, regularly charge your headset. A full charge provides up to 8 hours of talk time. Place the headset in the base unit's charging cradle when not in use or when the battery is low.

Cleaning

Wipe the headset and base unit with a soft, dry cloth. Avoid using liquid cleaners or abrasive materials, as these can damage the device.

Troubleshooting

ProblemPossible Solution
No audio in headset or microphone not working.
  • Ensure the base unit is properly connected to your computer's USB port.
  • Check that the headset is charged.
  • Verify that the Plantronics CS50-USB is selected as the default audio device in your computer's sound settings and in your communication software (e.g., Skype, Zoom).
  • Ensure the microphone is not muted.
Poor sound quality or static.
  • Move closer to the base unit to improve wireless signal strength.
  • Ensure there are no large metal objects or other wireless devices interfering with the 900 MHz signal.
  • Check for software updates for your computer's audio drivers or the PerSonoCall software.
Headset not charging.
  • Ensure the AC adapter is securely connected to both the base unit and a working power outlet.
  • Verify the headset is correctly seated in the charging cradle.
  • Check the charge indicator light on the base unit.
IntelliStand feature not working.
  • Ensure the headset is properly placed on the IntelliStand.
  • Confirm that the PerSonoCall software (if installed) is running and configured correctly.

Specifications

FeatureDetail
BrandPlantronics
Model NumberCS50USB
Connectivity TechnologyWireless (Digital 900 MHz)
Wireless RangeUp to 200 feet
Talk TimeUp to 8 hours
Charge TimeApproximately 8 hours for full charge
Ear PlacementOn Ear (one_ear form factor)
MicrophoneNoise-canceling microphone included
Headphone JackUSB
Control TypeRemote, Touch
Compatible DevicesPC
MaterialPlastic
Item Weight1.4 Pounds
GTIN / UPC017229119109, 999999913876, 840356576664, 172291191092, 017229119116, 666674952306

Warranty Information

The product warranty covers manufacturing defects under normal use. Please note that the warranty does not cover misuse of the product. For specific warranty terms and conditions, refer to the documentation included with your purchase or visit the official Plantronics website.

Customer Support

For further assistance, technical support, or to inquire about replacement parts, please visit the official Plantronics (now Poly) support website or contact their customer service. You can often find FAQs, drivers, and additional user guides online.

Official Website: www.poly.com (Plantronics is now Poly)

© 2024 Plantronics (now Poly). All rights reserved. Information in this document is subject to change without notice.

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