1. Introduction and Overview
The APC Replacement Battery Cartridge (RBC23) is specifically engineered to ensure complete compatibility and optimal performance with your APC Uninterruptible Power Supply (UPS) systems, including the Smart-UPS Model SUA1000RM2U. This cartridge contains genuine APC replacement batteries, rigorously tested and approved to restore your UPS to its original operational specifications. Utilizing a Valve Regulated Lead Acid (VRLA) battery technology, the RBC23 provides reliable power backup and is backed by a 2-year manufacturer warranty.
Using genuine APC replacement batteries is crucial for maintaining the performance and warranty support of your APC UPS. Each RBC is certified for compatibility, ensuring seamless integration and reliable power protection.
2. Safety Information
Please read and understand all safety precautions before handling or installing the battery cartridge. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- The RBC23 contains a Sealed, Non-Spillable Lead Acid Battery. While sealed, proper handling is essential.
- Recycling is Mandatory: Batteries must be recycled. Refer to your local regulations and APC's recycling program for proper disposal. Do not dispose of batteries in general waste.
- Do Not Charge in Gas Tight Container: Ensure adequate ventilation if charging outside of the UPS unit.
- Do Not Short Battery Terminals: Avoid contact between the positive and negative terminals with conductive materials. This can cause sparks, fire, or explosion.
- Do Not Incinerate: Batteries can explode if disposed of in fire.
- Flush with Water if Contaminated with Electrolyte (Acid): In case of skin or eye contact with battery fluid, immediately flush the affected area with plenty of water and seek medical attention.
- Always disconnect the UPS from the AC power source and turn it off before performing any battery replacement or maintenance.
- Wear appropriate personal protective equipment (PPE), such as insulated gloves and eye protection, when handling batteries.
Image: Safety and Recycling Information Label found on APC RBC batteries. This label provides critical warnings regarding handling, disposal, and recycling of the sealed lead-acid battery.
3. Package Contents
Your APC RBC23 Replacement Battery Cartridge package should contain the following items:
- One (1) Battery Pack with New Batteries Installed
- Reusable Packaging for Recycling Return of your old battery
Image: The APC RBC23 Replacement Battery Cartridge, showing the assembled battery pack ready for installation into a compatible UPS unit.
4. Setup and Installation
This section outlines the general procedure for replacing the battery cartridge in a compatible APC UPS. Always refer to your specific UPS model's user manual for detailed, model-specific instructions and safety warnings.
- Prepare the UPS:
- Ensure the UPS is turned OFF and disconnected from the AC power outlet.
- Disconnect all connected equipment from the UPS.
- Allow the UPS to cool down if it has been operating under load.
- Locate the Battery Compartment:
- Identify the battery access panel on your UPS unit. This is typically located on the front or side.
- Remove any screws or latches securing the panel.
- Remove the Old Battery Cartridge:
- Carefully slide the old battery cartridge out of the compartment. It may be heavy.
- Disconnect the battery connector(s) from the UPS. Note the orientation of the connector for re-installation.
- Install the New Battery Cartridge:
- Connect the new RBC23 battery cartridge to the UPS battery connector(s), ensuring a secure fit and correct polarity.
- Carefully slide the new RBC23 into the battery compartment until it is fully seated.
- Secure the battery access panel.
- Reconnect and Power On:
- Reconnect the UPS to the AC power outlet.
- Reconnect your equipment to the UPS.
- Turn on the UPS. The UPS may perform a self-test and indicate battery status. Allow the new battery to charge for at least 24 hours before relying on it for full runtime.
Important: Utilize the reusable packaging from your new RBC23 to return your old battery for recycling. APC offers a free "RBC Recycling Program" on their website, which includes free return shipping to a recycling center.
5. Operation (Post-Installation)
After installing the RBC23, your UPS will automatically detect the new battery. It is recommended to allow the UPS to charge the new battery for a minimum of 24 hours to ensure it reaches its full capacity. During this initial charge period, the UPS will still provide surge protection and limited battery backup, but optimal runtime will only be achieved after a full charge cycle.
The UPS's display or indicator lights will typically show the battery charge status. Refer to your UPS model's manual for specific indicators and battery management features.
6. Maintenance
The APC RBC23 is a sealed, maintenance-free battery. However, proper care of your UPS system will extend the life of the battery and the unit:
- Environmental Conditions: Store and operate the UPS in a cool, dry environment, away from direct sunlight and excessive heat. Extreme temperatures can shorten battery life.
- Regular Self-Tests: Most APC UPS units perform automatic self-tests. Ensure this feature is enabled to monitor battery health.
- Battery Replacement: Replace the battery cartridge when the UPS indicates a battery fault or when the battery no longer provides adequate runtime. The typical lifespan of a UPS battery is 3-5 years, but this can vary based on usage and environmental factors.
- Recycling: Always recycle old batteries responsibly through designated recycling programs.
7. Troubleshooting
If you encounter issues after replacing your RBC23, consider the following common troubleshooting steps:
- UPS Not Recognizing New Battery:
- Ensure the battery connector is fully and correctly seated.
- Verify the battery cartridge is fully inserted into the compartment.
- Perform a manual self-test on the UPS (refer to your UPS manual for instructions).
- Allow the battery to charge for several hours; sometimes recognition takes time.
- Short Runtime After Replacement:
- The new battery requires a full charge cycle (at least 24 hours) to reach optimal capacity.
- Ensure the UPS is not overloaded.
- Verify the RBC23 is the correct replacement battery for your specific UPS model.
- Battery Warning Light Still On:
- After installation and charging, if the warning persists, try resetting the UPS (unplug from wall, hold power button for 5 seconds, plug back in).
- Consult your UPS user manual for specific error codes or indicators.
For more complex issues or if problems persist, refer to your specific UPS model's user manual or contact APC technical support.
8. Specifications
| Model Number | RBC23 |
| Product Dimensions | 13.5 x 8.5 x 3.26 inches (Cartridge) |
| Item Weight | 26 pounds |
| Battery Cell Composition | Sealed Lead Acid (VRLA) |
| Voltage | 240 Volts (UPS system voltage, not individual battery cells) |
| Compatibility | APC Smart-UPS Model SUA1000RM2U and select other APC UPS models. |
9. Warranty and Support
Warranty: Genuine APC Replacement Battery Cartridges (RBCs) are backed by a 2-year Manufacturer Warranty. This warranty covers defects in materials and workmanship under normal use.
Support: For technical assistance, warranty claims, or information regarding the RBC Recycling Program, please visit the official APC website or contact APC customer support. Ensure you have your UPS model number and the RBC23 serial number available when contacting support.
APC Website: www.apc.com
