APC BE450G Back-UPS

Safety

This unit is intended for indoor use only. Do not operate this unit in direct sunlight, in contact with fluids, or where there is excessive dust or humidity. Connect the Back-UPS power cord directly to a wall outlet. Do not use a surge protector or an extension cord.

Specifications

Input	Voltage	120 Vac Nominal
	Frequency	60 Hz + 3
	Brownout Transfers	92 Vac Typical
	Over-voltage Transfer	139 Vac Typical
Output	UPS Capacity (4 battery backup outlets)	BE450G: 450 VA, 257 W; BE550G: 550 VA, 330 W; BE650G1: 650 VA, 390 W
	Total Amperage (all outlets)	12 A (including UPS output)
	Voltage – On Battery	115 Vac ± 8%
	Frequency – On Battery	60 Hz + 1
	Transfer Time	6 ms Typical, 10 ms maximum
Protection and Filtering	AC Surge Protection	Full time, 340 Joules
	EMI/RFI Filter	Full time
	AC Input	Resettable circuit breaker
Battery	Type	Sealed, maintenance-free, lead acid BE450G: RBC114 BE550G: RBC110 BE650G1: RBC17
	Average Life	3 – 5 years depending on the number of discharge cycles and environmental temperature
Physical	Net Weight	Replacement battery cartridge BE450G: 10 lb (4.7 kg) BE550G: 12 lb (5.5 kg) BE650G1: 14 lb (6.2 kg)
	Dimensions Length x Width x Height	12 in x 7 in x 3 in 30 cm x 18 cm x 9 cm
	Operating Temperature	32º F to 104º F (0º C to 40º C)
	Storage Temperature	5º F to 113º F (–15º C to 45º C)
	Operating Relative Humidity	0 to 95% non-condensing humidity
	Operating Elevation	0 to 10,000 ft (0 to 3000 m)
EMC Compliance	This device complies with part 68 and part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

Connect the Battery

The Back-UPS is shipped with one battery cable disconnected. Remove the Stop! Connect the Battery label that covers the outlets. Prior to connecting any equipment to the unit, connect the battery cable to the unused battery terminal. It is normal for small sparks to be seen when the battery cable is connected to the battery terminal.

1. Press the battery compartment cover release tab located on the rear side of the unit. Slide the battery cover off.
2. Connect the battery cable securely to the battery terminal.
3. Reinstall the battery compartment cover. Be sure that the release tab locks into place.

Wall Mount Installation

• Horizontal installation, use 2 screws 7.3″ (186.3 mm) apart.
• Vertical installation, use 2 screws 5.4″ (137.2 mm) apart.
• Allow 5/16″ (8 mm), of the screw to protrude from the wall.

Replace Battery
Use only approved APC replacement battery cartridges. Deliver used batteries to a battery replacement facility in the packaging provided by APC with the replacement battery cartridge. To order replacement battery cartridges contact APC.

Connect Equipment

Battery Backup + Surge Protection Outlets

Battery backup outlets provide protection to connected equipment when the Back-UPS is turned on and connected to utility power. Battery backup outlets receive power from the Back-UPS for a limited period of time when a power outage, or brownout condition occurs. Battery backup outlets provide protection from power surges or spikes. Connect a computer, monitor and other peripheral devices to the outlets.

Surge Protection Outlets

Surge protection outlets provide protection to connected equipment when the Back-UPS is connected to utility power, and is switched on or off. Surge protection outlets provide protection from power surges or spikes. Connect a printer, scanner or other peripheral devices that do not need to remain on during power outages, or utility problems to the surge protection outlets.

Connect Network

The Back-UPS protects equipment connected to a 10/100 Base-T ethernet, from power surges when connected through the Back-UPS coaxial connectors.

PowerChute® Personal Edition Software

Overview

Use PowerChute Personal Edition software to configure the UPS settings. Protect your computer and other equipment during a power outage. During a power outage, PowerChute will save any open files on your computer and safely shut it down. When power is restored, it will restart the computer. Configure the UPS to use features such as power-saving outlets, shutdown configuration, and alarms. Monitor the UPS for power usage and power events.

Note: PowerChute is only compatible with a Windows operating system. If you are using a Mac OSX, use the native shutdown feature to protect your system. See the documentation provided with your computer.

Installation

Use a USB cable to connect the Data port on the rear panel of the UPS to the USB port on your computer. If the Back-UPS came with a PowerChute CD, insert the CD into your computer and follow the on-screen instructions If the Back-UPS did not come with a PowerChute CD, go to www.apc.com and download the software free of charge.

Turn On the Back-UPS

Press the POWER ON button located on the top of the Back-UPS. The Power On/Replace Battery LED will illuminate and a single short beep will be audible to indicate that the Back-UPS is providing protection for connected equipment. The Back-UPS battery charges fully during the first 16 hours while connected to utility power. The Back-UPS battery will charge while the Back-UPS is switched on or off and is connected to utility power. Do not expect full battery run capability during the initial charge time. If the red Building Wiring Fault LED located on the side of the Back-UPS illuminates, do not operate the Back-UPS. Have a qualified electrician correct the building wiring fault.

Warranty

The standard warranty is 3 years in the USA and Canada, 2 years in all other regions from the date of purchase. APC standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Technical Support. APC will ship the replacement unit once the defective unit is received by the repair department or cross-ship upon the provision of a valid credit card number. The customer pays for shipping to APC, and APC pays ground freight transportation costs back to the customer.

Status Indicators

Status	LED Indicator	Audible Indicator On	Audible Indicator Terminates
Power On The Back-UPS is supplying utility power to connected equipment.	The green LED illuminates.	None	N/A
On Battery Back-UPS supplying battery power to battery backup outlets.	The green LED illuminates. The LED is not illuminated during the beeps.	Back-UPS beeps 4 times every 30 seconds.	Beeping stops when utility power is restored or the Back-UPS is turned off.
Low Battery warning The Back-UPS is supplying battery power to the battery backup outlets and the battery is near a total discharge state.	The green LED illuminates with rapid green flashes.	The Back-UPS emits rapid beeping, every 1/2 second.	Beeping stops when utility power is restored or the Back-UPS is turned off.
Replace Battery •   The battery is disconnected. •   The battery needs to be charged, or replaced.	•   Replace Battery LED flashes. •   Replace Battery and Power On LEDs flash alternately.	Constant tone Constant tone	Back-UPS is turned off.
Overload Shutdown While on battery power an overload condition has occurred in one or more of the battery backup outlets while the Back-UPS is operating on battery power.	None	Constant tone	Back-UPS is turned off.
Sleep Mode While on battery power the battery is completely discharged. The Back-UPS will “awaken” once utility power is restored.	None	The Back-UPS beeps once every four seconds.	The beeping stops when: •   Utility power is restored •   If utility power is not restored within 32 seconds •   The Back-UPS is turned off
Building Wiring Fault The building wiring presents a shock hazard that must be corrected by a qualified electrical.	Building Wiring Fault LED illuminates red	None	The Back-UPS is unplugged from the wall outlet or is plugged into an improperly wired outlet.

Troubleshooting

Problem and Possible Cause	Solution
The Back-UPS will not turn on
The Back-UPS has not been turned on.	Press the POWER ON button.
The Back-UPS is not connected to utility power, there is no utility power available at the wall outlet, or the utility power is experiencing a brownout or over voltage condition.	Make sure the power cord is securely connected to the wall outlet, and that there is utility power available at the wall outlet.Where applicable, check that the wall outlet is switched on.
The battery is not connected.	Connect the battery. Refer to “Connect the Battery” on page 1 of this manual. In the event that the Back-UPS receives no utility power and the battery is connected, a cold-start can be initiated. Press and hold the Power On button until the Back-UPS emits two beeps.
The Back-UPS is on, the Replace Battery LED flashes and the unit emits a constant tone
The battery is disconnected.	Refer to the “Connect the Battery” on page 1.
Connected equipment loses power
A Back-UPS overload condition has occurred.	Remove all nonessential equipment connected to the outlets. One at a time reconnect equipment to the Back-UPS.
The Back-UPS battery is completely discharged.	Connect the Back-UPS to utility power and allow the battery to recharge for eight hours.
PowerChute software has performed a shutdown due to a power failure.	This is normal Back-UPS operation.
Connected equipment does not accept the step-approximated sine waveform from the Back-UPS.	The output waveform is intended for computers and peripheral devices. It is not intended for use with motor driven equipment.
The Back-UPS may require service.	Contact APC Technical Support for more in depth troubleshooting.
The Power On LED is illuminated and the Back-UPS beeps 4 times every 30 seconds
The Back-UPS is operating on battery power.	The Back-UPS is operating normally on battery power. At this point the user should save all open files, and shutdown the computer. When utility power is restored the battery will recharge.
The Power On LED flashes once every second while the Back-UPS beeps once every second
The Back-UPS battery has approximately two minutes of remaining runtime.	The Back-UPS battery is near a total discharge state. At this point the user should save all open files, and shutdown the computer. When utility power is restored the battery will recharge.
The Building Wiring Fault LED illuminates
The building wiring presents a shock hazard that must be corrected by a qualified electrical.	Do not operate the Back-UPS. Call a qualified electrician to correct the building wiring fault.
The Back-UPS has an inadequate battery runtime
The battery is not fully charged.   The battery is near the end of useful life and should be replaced.	Leave the Back-UPS connected to utility power for 16 hours while the battery charges to full capacity. As a battery ages, the runtime capability decreases. Contact APC at the Web site www.apc.com, to order replacement batteries.
The connection from the Back-UPS to the internet is lost during a power outage
The modem has lost power.	Connect the modem cable into one of the Battery Backup + Surge Protection outlets.

Voltage Sensitivity Adjustment (optional)

The Back-UPS detects and reacts to line voltage distortions by transferring to battery backup power to protect connected equipment. In situations where either the Back-UPS or the connected equipment is too sensitive for the input voltage level it is necessary to adjust the transfer voltage.

LED Flashes	Sensitivity Setting	Input Voltage Range (Utility Operation)	Recommended Use
Green	LOW	88 Vac to 142 Vac	Use this setting with equipment that is less sensitive to fluctuations in voltage or waveform distortions.
Red	MEDIUM	92 Vac to 139 Vac	Factory default setting. Use this setting under normal conditions.
Amber	HIGH	96 Vac to 136 Vac	Use this setting when connected equipment is sensitive to voltage and waveform fluctuations.

1. Connect the Back-UPS to a wall outlet. The Back-UPS will be in Standby mode, no indicators will be illuminated.
2. Press and hold the ON/OFF button for 10 seconds. The OnLine LED will illuminate alternately green-amber-red, to indicate that the Back-UPS is in Program mode.
3. The Power On/Replace Battery LED will flash either green, amber, or red to indicate the current sensitivity level. Refer to the table for an explanation of the transfer voltage sensitivity levels.
4. To select LOW sensitivity, press and hold the ON/OFF button until the LED flashes green.
5. To select MEDIUM sensitivity, press and hold the ON/OFF button until the LED flashes red.
6. To select HIGH sensitivity, press and hold the ON/OFF button until the LED flashes amber.
7. To exit Program mode wait five seconds and all LED indicators will extinguish. The program mode is no longer active.

Service

If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the Troubleshooting section of the manual to eliminate common problems.
2. If the problem persists, contact APC Customer Support.
   • Note the model number and serial number and date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models.
   • Call APC Customer Support and a technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).
   • If the unit is under warranty, the repairs are free.
   • Service procedures and returns may vary internationally. Refer to the APC Web site for country-specific instructions.
3. Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty. Always DISCONNECT THE UPS BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) and IATA regulations. The battery may remain in the unit.
4. Write the RMA# provided by Customer Support on the outside of the package.
5. Return the unit by the insured, pre-paid carrier to the address provided by Customer Support.

Contact

APC Web site, www.apc.com

2011 APC by Schneider Electric. APC, the APC logo, Back-UPS and PowerChute are owned by Schneider Electric Industries S.A.S., American Power Conversion Corporation, or their affiliated companies. All other trademarks are property of their respective owners.

APC BE450G Back-UPS User Manual

 

References

• User Manual