W1 Pro Fingerprint and Card Time Clock
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Product Information
Specifications
- Product Name: W1 Pro Fingerprint & Card Time Clock
- User Guide Version: V1.4
- Power Supply: DC 12V ~ 1A
- Screen Size: 2.8 inches TFT
- Authentication Methods: Fingerprint, Card
Product Usage Instructions
Hardware Safety Instructions
Follow these safety instructions to prevent injury or
damage:
- Avoid using oily water or sharp objects on the display
screen. - Avoid dropping, crashing, bending, or pressing heavily on the
equipment. - Gently wipe the screen and panel with soft materials, avoiding
water or detergent.
Power Supply
The recommended power supply for the device is DC 12V ~ 1A.
Avoid using power supply cables that are too long as it may affect
device functionality.
Setting Up the Time Clock
1. Create CrossChex Cloud Account
- Visit the CrossChex Cloud registration page based on your
server location. - Fill in the required information and agree to the terms to
create your account.
2. Pre-Setting your CrossChex Cloud
Use the same email and address to log in and fill in the basic
information correctly, especially the Time Zone field.
3. Activate your Time Clock
- Connect the Time Clock to the internet via Ethernet cable (LAN)
or Wi-Fi. - Power on the terminal and choose your preferred language.
- Set the Time Clock display format and synchronize the date and
time using CrossChex Cloud software.
FAQ
Q: Can I use both fingerprint and card authentication
simultaneously?
A: Yes, the W1 Pro Time Clock supports both fingerprint and card
authentication methods for user convenience.
Q: What should I do if the device does not power on?
A: Check the power supply connection and ensure that the device
is receiving the recommended DC 12V ~ 1A power.
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W1 Pro
Fingerprint & Card Time Clock
User Guide V1.4
W1 Pro Fingerprint & Card Time Clock
Before Starting
Hardware Safety Instructions
Observe the following instructions to use the product safely and prevent any risk of injury or property damage.
Do not use oily water or sharp objects to stain or damage the display screen.
Fragile parts are used in the equipment, please avoid operations such as falling, crashing, bending or heavily pressing.
The optimal working environment of the device is indoor. The device function fully under temperature: -10°C~50°C (14°F~122°F), The best performance is between: 15°C~32°C (59°F~89.6°F). The device will be less effective if exceeds these ranges.
Please gently wipe the screen and panel with soft materials. Avoid scrubbing with water or detergent.
The recommended power of the device terminal is DC 12V ~ 1A. The device will function less effective in case the power supply cable extends too long.
ANVIZ Terms & Policies
Before using all ANVIZ products, please read all applicable terms rules, policies and usage provisions found at www.anviz.com/privacypolicy and www.anviz.com/anviz-biometric-data-retention-policy. By using your ANVIZ products, you agree to be bound by the ANVIZ Terms & Policies.
Packing List
Product introduction
W1 Pro Fingerprint & Card Time Clock
Terminal
RFID Cards X 2 DC 12V Power Adapter
Screw*4
2.8″TFT Screen
W1 Pro Fingerprint & Card Time Clock
Touch Keypad
Mounting Bracket
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Fingerprint Sensor Device Menu Setup Card Reader Area Delete Or Cancel Button
DC Power RJ45 USB Flash Drive Port
1. Create CrossChex Cloud Account
Before setting up your new Time Clock, you will need to set up your CrossChex Cloud Account. CrossChex Cloud is a cloud-based time and attendance management system, you can use it anywhere over internet with any internet browser. Open your web browser and visit https://us.crosschexcloud.com/register(US Server) or https://eu.crosschexcloud.com/register(EU Server) or https://ap.crosschexcloud/register(AP Server) Then click “Sign up for a new aacount”.
Please fill the E-mail and Password fields, We suggest read Terms of Service and Privacy Policy. Then fill the “Agree to Anviz Global Terms of Service and Privacy Policy.” box to continue. Click Register to proceed.
Notice:
The “Register to receive periodic newsletter and updates on products, software and services” is optional, feel free to choose it or not.
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2. Pre-Setting your CrossChex Cloud
Use the same e-mail and address you Created to Log In. CrossChex Cloud will forward you to the pre-settings pages to fill the basic information.Please make sure to fill them correctly, especially the Time Zone field, it will be used as reference to synchronize your Time Clock devices with the correct date and time.
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Please save your account´s Company ID and Cloud Password at the Settings tab, we´ll use them to connect the Time Clock with the CrossChex Cloud system.
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3. Activate your Time Clock
The Time Clock can be connected with the internet by Ethernet cable (LAN) or Wi-Fi
1. Plug your Time Clock into a power outlet to power on the terminal. 2. Choose your preferred language by press the number key, then press “OK” to save the selected option and move to the next step.
3.1 Time Setting
1. Choose your preferred Time Clock diaplay time format by input the number key, then press “OK” to save the selected option and move to the next step. 2. Crosschex Cloud software will be used to synchronize your Time Clock devices with the correct date and time. Press M key return to previous settings.
3.2 Network Setup by Cable (LAN)
1. Connect a LAN cable between your clock and a router with internet access. 2. Press number 1 to select “Ethernet” as the preferred the network mode. 3. Select “DHCP” in the IP mode to automatic get the network information or fill the correct network information in the terminal (IP address, Subnet mask and Gateway) to connect with internet. Select the “Next(OK)” and press”OK” to proceed.
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DHCP Auto
3.3 Wireless Network Setup (Wi-Fi)
1. Press number 2 to select “Wi-Fi” and choose the network (SSID) 2. Enter the Wi-Fi password and press OK to complete the Wi-Fi setup. After Wi-Fi connected the terminal will to next proceed Cloud Setup. Press FN key to input the password with characters.
3. After Wi-Fi connected the terminal will to next Cloud Setting process. 4. The Time Clock that failed to connect will manually reset Wi-Fi after 3 seconds.
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3.4 Cloud Setting
1. Fill the Company ID and Password in the Time Clock. Select the “Next (OK)” and press “OK” to detect the cloud connection.
(The Company ID and Password can be found in the Settings tab of your CrossChex Cloud Account. If you do not have an account yet, please check <Creat CrossChex Cloud Account> of this manual.)
2. After Cloud connected please Press OK to next starting your application.
3. Please check your Time Cloud’s Cloud Icon at the top of the Screen and device will be shown at Device Tab of your CrossChex Cloud. 4. And press M button to device menu by input the default Admin ID and Password. Default Admin ID: 0 Password: 12345 Notice: Please change the default password from the Cloud software for security concerns.
W1 Pro
W1 Pro
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4.FAQ The Time Clock cloud not sign in the CrossChex Cloud
1. Press OK to reset the Company ID and Password in the Time Clock. 2. Please make sure to fill the correct Company ID and Password. The Company ID and Password can be found in the Settings tab of your CrossChex Cloud Account. 3. If you do not have an account yet, please check <Creat CrossChex Cloud Account> of this manual.
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The Time Clock connect CrossChex Cloud Timeout
1. Press OK to Network Troubleshooting.
2. Network Connection Failed. Press OK to reset the network. Notice: Please check for Physical Connectivity Issues. For wired connections, check the Ethernet cables that connect to your router. And the network setting is crorect include the IP, Gateway and DNS
3. No Internet Access. Press OK to reset the network. Notice: Please check the time clock network setting. Include the IP, Gateway and DNS. If you’re on a Wi-Fi network, you should know that the connection performance depends on the distance between your wireless access point and your device.
How to change the Time Clock default Password
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W1 Pro
1. Select the Time Clock in the Device Tab of your CrossChex Cloud and click “Edit” to change the device Admin Pin Code. 2. The Admin Pin Code is a numberic-only password at maximum 6 digits.
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5. Time Clock Installation
Installation Diagram
1. Drill outlet hole on the wall for device wiring and 4 screw holes on the wall according to the mounting bracket.
2. Use the screws to fix the mounting bracket on the wall. Use the screwdriver to tighten the screw follow the direction indicated, to complete the installation.
6. Support
Congratulations! You’ve done the all configurations! If you need more support we suggest visiting Anviz Community community.anviz.com, a platform for sharing your Anviz products’ experiences and interacting directly with Anviz employees.
CrossChex Cloud Help Center
W1 Pro Time Clock Configuration Guide
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Warranty and Disclaimer
Anviz warrants that the hardware will be free from material defects in materials and workmanship and will substantially conform to the applicable Documentation in effect as of the date of manufacture for a period of three (3) years from the date of shipment by Anviz (“Warranty Period”). For more warranty information about this product, please visit www.anviz.com/warranty-policy
Shipping Fees
End Customer is responsible for the shipping fee for sending the product to Anviz, and the return shipping fee for sending the product back to customers is borne by Anviz (paying for one-way shipping). However, if the device is considered as No Fault Found, which means the device works normally, the returning shipment, too, is borne by End Customer (paying for round-trip shipping)
Return Merchandise Authorization (“RMA”) Process
Please fill out the Anviz RMA request form online https:// www.anviz.com/form/rma.html and ask technical support engineer for an RMA number. You will receive the RMA confirmation with RMA number in 72 hours, after receiving an RMA number, please send the product in question to Anviz by following the Anviz shipment guide. When the inspection of the product is completed, you receive an RMA report from technical support engineer. Anviz decides to repair or replace parts after user confirmation. When the repair is completed, Anviz notifies user of that and sends the product back to you. An RMA number is valid for two months from the date of its issuance. An RMA number that is more than two months old is null and void, and in such a case, you need to get a new RMA number from Anviz technical support engineer. Products without a registered RMA number will not be repaired. Products shipped without an RMA number may be returned, and Anviz will not be held responsible for any loss or other damage caused by this.
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Questions?
Call
1-855-ANVIZ4U | 1-855-268-4948 MON-FRI 5AM-5PM PST US
Email
care@anviz.com 24 Hours Answer
Text
408-837-7536 MON-FRI 5AM-5PM PST US
Community
Join community.anviz.com if you have any question or suggestion to share
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Documents / Resources
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