Anviz W1 Pro Fingerprint & Card Time Clock User Guide V1.4

Before Starting

Hardware Safety Instructions

Observe the following instructions to use the product safely and prevent any risk of injury or property damage.

• Do not use oily water or sharp objects to stain or damage the display screen.
• Fragile parts are used in the equipment, please avoid operations such as falling, crashing, bending or heavily pressing.
• The optimal working environment of the device is indoor. The device function fully under temperature: -10°C~50°C (14°F~122°F). The best performance is between: 15°C~32°C (59°F~89.6°F). The device will be less effective if exceeds these ranges.
• Please gently wipe the screen and panel with soft materials. Avoid scrubbing with water or detergent.
• The recommended power of the device terminal is DC 12V ~ 1A. The device will function less effective in case the power supply cable extends too long.

ANVIZ Terms & Policies

Before using all ANVIZ products, please read all applicable terms rules, policies and usage provisions found at www.anviz.com/privacypolicy and www.anviz.com/anviz-biometric-data-retention-policy.

By using your ANVIZ products, you agree to be bound by the ANVIZ Terms & Policies.

Packing List

• Terminal
• RFID Cards X 2
• DC 12V Power Adapter
• Screw*4
• Mounting Bracket

Product Introduction

The device features a 2.8" TFT Screen, Touch Keypad, Fingerprint Sensor, Card Reader Area, Device Menu Setup, Delete Or Cancel Button, DC Power port, RJ45 port, and USB Flash Drive Port.

1. Create CrossChex Cloud Account

Before setting up your new Time Clock, you will need to set up your CrossChex Cloud Account. CrossChex Cloud is a cloud-based time and attendance management system that can be used anywhere over the internet with any internet browser.

Open your web browser and visit:

• https://us.crosschexcloud.com/register (US Server)
• https://eu.crosschexcloud.com/register (EU Server)
• https://ap.crosschexcloud/register (AP Server)

Then click "Sign up for a new account".

Please fill in the E-mail and Password fields. It is recommended to read the Terms of Service and Privacy Policy. Then fill the “Agree to Anviz Global Terms of Service and Privacy Policy.” box to continue. Click Register to proceed.

Notice: The option "Register to receive periodic newsletter and updates on products, software and services" is optional.

2. Pre-Setting your CrossChex Cloud

Use the same e-mail and address you created to Log In. CrossChex Cloud will forward you to the pre-settings pages to fill in the basic information. Please make sure to fill them correctly, especially the Time Zone field, as it will be used as a reference to synchronize your Time Clock devices with the correct date and time.

The system allows for setting up Organization Information, Your Details, Date & Time, and Schedule.

For scheduling, you can choose between a Fixed Schedule (days and times are fixed, punctuality is emphasized) or Weekly Flexible (time is flexible per day as long as the total duration of the week is compliant).

Please save your account's Company ID and Cloud Password. These will be used to connect the Time Clock with the CrossChex Cloud system.

3. Activate your Time Clock

The Time Clock can be connected with the internet by Ethernet cable (LAN) or Wi-Fi.

3.1 Time Setting

Choose your preferred Time Clock display time format (12-Hour or 24-Hour). Crosschex Cloud software will be used to synchronize your Time Clock devices with the correct date and time.

3.2 Network Setup by Cable (LAN)

1. Connect a LAN cable between your clock and a router with internet access.
2. Press number 1 to select “Ethernet” as the preferred network mode.
3. Select “DHCP” in the IP mode to automatically get the network information or fill in the correct network information (IP address, Subnet mask, and Gateway) to connect with the internet. Select “Next(OK)” and press “OK” to proceed.

3.3 Wireless Network Setup (Wi-Fi)

1. Press number 2 to select “Wi-Fi” and choose the network (SSID).
2. Enter the Wi-Fi password and press OK to complete the Wi-Fi setup. Press FN key to input the password with characters.
3. After Wi-Fi connection, the terminal will proceed to the Cloud Setup.
4. If the Time Clock fails to connect, it will manually reset Wi-Fi after 3 seconds.

3.4 Cloud Setting

1. Fill in the Company ID and Password in the Time Clock. Select “Next (OK)” and press “OK” to detect the cloud connection. (The Company ID and Password can be found in the Settings tab of your CrossChex Cloud Account. If you do not have an account yet, please refer to the “Create CrossChex Cloud Account” section of this manual.)
2. After the cloud connection is established, press OK to proceed to your application.

Your Time Clock's Cloud Icon will be shown at the top of the Screen, and the device will be listed in the Device Tab of your CrossChex Cloud. Press the M button to access the device menu by inputting the default Admin ID and Password.

Default Admin ID: 0

Default Password: 12345

Notice: Please change the default password from the Cloud software for security concerns.

4. FAQ

The Time Clock cannot sign in to the CrossChex Cloud

Troubleshooting:

• Cloud not Sign In: Company ID or Password is incorrect. Press OK to Reset.
• Network Connection Failed: Press OK to reset the network. Please check for physical connectivity issues. For wired connections, check the Ethernet cables connecting to your router. Ensure the network settings (IP, Gateway, and DNS) are correct.
• No Internet Access: Press OK to reset the network. Please check the time clock network settings, including the IP, Gateway, and DNS. For Wi-Fi connections, ensure the connection performance is adequate based on the distance between your wireless access point and the device.

How to change the Time Clock default Password:

1. Select the Time Clock in the Device Tab of your CrossChex Cloud and click “Edit” to change the device Admin Pin Code.

2. The Admin Pin Code is a numeric-only password, with a maximum of 6 digits.

5. Time Clock Installation

Installation Diagram

1. Drill an outlet hole on the wall for device wiring and 4 screw holes on the wall according to the mounting bracket.

2. Use the screws to fix the mounting bracket on the wall. Use the screwdriver to tighten the screws following the indicated direction to complete the installation.

[Diagram showing wall mounting of the time clock bracket]

6. Support

For further support, visit the Anviz Community at community.anviz.com. This platform allows sharing Anviz product experiences and interacting directly with Anviz employees.

CrossChex Cloud Help Center

W1 Pro Time Clock Configuration Guide

Warranty and Disclaimer

Anviz warrants that the hardware will be free from material defects in materials and workmanship and will substantially conform to the applicable Documentation in effect as of the date of manufacture for a period of three (3) years from the date of shipment by Anviz (“Warranty Period”). For more warranty information about this product, please visit www.anviz.com/warranty-policy.

Shipping Fees

End Customer is responsible for the shipping fee for sending the product to Anviz, and the return shipping fee for sending the product back to customers is borne by Anviz (paying for one-way shipping). However, if the device is considered as No Fault Found (meaning the device works normally), the returning shipment is also borne by the End Customer (paying for round-trip shipping).

Return Merchandise Authorization (“RMA”) Process

Please fill out the Anviz RMA request form online at https://www.anviz.com/form/rma.html and ask a technical support engineer for an RMA number. You will receive the RMA confirmation with the RMA number in 72 hours. After receiving an RMA number, please send the product in question to Anviz by following the Anviz shipment guide. When the inspection of the product is completed, you will receive an RMA report from the technical support engineer. Anviz will decide to repair or replace parts after user confirmation. When the repair is completed, Anviz will notify the user and send the product back to you. An RMA number is valid for two months from the date of its issuance. An RMA number that is more than two months old is null and void; in such a case, you need to get a new RMA number from Anviz technical support engineer. Products without a registered RMA number will not be repaired. Products shipped without an RMA number may be returned, and Anviz will not be held responsible for any loss or other damage caused by this.

Questions?

• Call: 1-855-ANVIZ4U | 1-855-268-4948 (MON-FRI 5AM-5PM PST US)
• Text: 408-837-7536 (MON-FRI 5AM-5PM PST US)
• Email: care@anviz.com (24 Hours Answer)
• Community: Join community.anviz.com if you have any questions or suggestions to share.