12-24V Alternative Power Supply Unit
Product Information
Specifications:
- Input Voltage: 12-24V
- Power Supply Unit Type: A
- Compatibility: Ajax devices
- Warranty: 2 years
Product Usage Instructions:
Installing the Power Supply Unit:
Before proceeding with the installation of the 12-24V PSU (type
A), ensure that all safety precautions are followed.
- Ensure the hub or range extender is turned off and disconnected
from the electrical network. - Avoid moisture ingress on boards during installation.
How to Install 12-24V PSU (type A):
- Remove the hub or range extender from the SmartBracket mounting
panel. - Switch off the hub or range extender and disconnect power and
Ethernet cables. - Wait 5 minutes for capacitors to discharge.
- Remove back lid screws and detach boards carefully.
- Disconnect the power supply unit and connect the 12-24V PSU
(type A) to the mainboard. - Reassemble the boards and device body, then connect power and
Ethernet cables. - Switch on the power source and device.
Maintenance:
The device does not require technical maintenance.
FAQ:
Q: What should I do if the device does not function
properly?
A: Contact the support service first, as technical issues can
often be resolved remotely.
Q: What is the warranty period for the product?
A: The warranty for Ajax Systems Manufacturing products is valid
for 2 years after purchase.
Q: How can I contact technical support?
A: You can reach technical support via email or Telegram.
12-24V PSU (type A) user manual
Updated July 17, 2024
12-24V PSU (type A) is an alternative power supply unit to connect an Ajax hub or range extender to an 832 V power supply. 1224V PSU is an electronic board built into the control panel enclosure, replacing the standard 110/230 V~ power supply unit.
You can also buy the alternative power supply 6V PSU (type A).
Buy other accessories for hubs
Installing the power supply unit
Security requirements
Only qualified specialists should install 12-24V PSU (type A).
When installing 12-24V PSU (type A), follow the electrical safety rules for using electrical appliances and the requirements of electrical safety regulations. Before installing the power supply unit, ensure that the hub or range extender is turned off using the button on the enclosure and disconnected from the electrical network. When installing, do not allow moisture ingress on boards of the hub, range extender, or power supply unit.
How to install 12-24V PSU (type A)
1. Remove the screws and take off the hub or range extender from the SmartBracket mounting panel, shifting the device up.
2. Switch off the hub or range extender holding the power button for 2 seconds.
3. Disconnect power and Ethernet cables.
Wait 5 minutes for the capacitors to discharge.
4. Remove four screws of the back lid and take it off.
5. Remove the screws attaching the boards to the device body.
6. Carefully remove both boards, keeping them in the same plane and not disconnecting them. There is a connector between boards: do not break it.
7. Disconnect the power supply unit (smaller board) from the mainboard. 8. Connect 12-24V PSU (type A) to the mainboard using the eight-pin
connector between them. Do not warp or bend the antennas while replacing the board: this can cause the device to malfunction.
Please note: the board contacts should be plugged in the bottom row of the connector (closest to the board). When connected correctly, the boards are on the same level.
9. Reassemble the boards and the device body than tighten the screws.
Check that the battery and its cables are not clamped. When installed properly, the boards stand firmly on all guides and do not stagger. Holding the boards together with the back lid, turn the device over. The SIM card slot, power, and Ethernet sockets should match accurately and fit the corresponding sockets, and the power button should not be stuck. Change the information about input voltage on the device body to avoid incorrect power connections in the future. Use the special bundled sticker with the instruction included in the set.
10. Connect the power and Ethernet cable to the appropriate sockets. 11. Switch on the power source to the hub or range extender.
Do not connect the power cable with a voltage that exceeds the acceptable input voltage of 12-24V PSU (type A).
12. Switch on the device by holding the power button for 2 seconds. 13. Close and fix the SmartBracket mounting panel. Switch on the device, wait until loading, and check the external power status in the Ajax app. If there is no power, and you are using a terminal adapter, check the polarity of the connected wires. If there is no power even after reconnecting, please contact the Ajax Support Service.
Maintenance
The device does not require technical maintenance.
Technical specifications
All technical specifications of 12-24V PSU (type A) Compliance with standards Ajax devices compatibility
Warranty
Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase.
If the device does not function properly, we recommend contacting the support service first, as technical issues can be resolved remotely in half of the cases.
Warranty Obligations
User Agreement
Contact Technical Support:
email Telegram
Documents / Resources
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AJAX 12-24V Alternative Power Supply Unit [pdf] User Manual HUB 2, HUB 2 PLUS, ReX 2, 12-24V Alternative Power Supply Unit, 12-24V, Alternative Power Supply Unit, Power Supply Unit, Supply Unit, Unit |