AIPHONE IX, IXG Series OnGuard Physical Access Control System Integration User Guide

Fill in the credentials and click Login to sign in as an
administrator.
Navigate to Station Information, ID / Password on the side menu
to record the ID and Password for each station.

Find the network information by navigating to Network Settings,
IP Address on the side menu and record the IP addresses.

SIF & CGI Settings:

Go to View(V), Advanced on the top menu.

Navigate to Function Settings, SIF on the side menu and
configure settings for OnGuard integration.
Use IPv4 IP address and ensure SSL Connection is disabled.

Enable CGI for each station by navigating to Function Settings,
CGI on the side menu.

Uploading Settings to Stations:

Navigate to Connection(S), Upload Settings on the top
menu.

Select stations and upload settings by clicking Settings.
After upload, stations will be operational.

Exporting the System Configuration:

After upload, select File(F), Export System Configuration from
the top menu.
Click Export to save as a backup.

The exported folder is necessary for importing site information
into IXG Support Tool.

Updating Firmware:

Ensure stations’ firmware is up to date for integration with
OnGuard software.

To check firmware version, select Connection(S), Station Search
on the top menu.
If updates are required, download and extract the firmware
files from here.

FAQ

Q: Can OnGuard integration support IPv6 addresses?

A: No, OnGuard integration only supports IPv4 addresses. Make
sure to use an IPv4 IP address for integration.

Q: How can I ensure successful station operation after
uploading settings?

A: After uploading settings, make sure to export the system
configuration as a backup to maintain operational stations.

“`

View Fullscreen

INTEGRATION GUIDE
IX | IXG Series
OnGuard® Physical Access Control System Integration
This guide explains how to integrate IX | IXG Series stations with the OnGuard® Physical Access Control System, referred as OnGuard going forward. This integration allows door release contacts and other status changes from IX | IXG Series stations to be mirrored and recorded by OnGuard. These instructions are intended for version 8.3 of OnGuard. The firmware must also be updated. See page 4 for more details. These instructions assume that the IX | IXG Series stations have already been programmed using IXG Support Tool, and that a copy of the system’s configuration is available. IXG Support Tool can be downloaded from here: https://www.aiphone.com/IXG-SupportTool. See this link for instructions on exporting and importing a configuration from another PC: https://www.aiphone.com/ixg-export-import. For more programming instructions, see the IXG Series Quick Start Guide: https:// www. aiphone. com/IXG-Series-QuickStartGuide.
IXG Support Tool Settings
Credentials & Network Information
Open IXG Support Tool. Fill in the credentials and click Login to sign in as an administrator.
Navigate to Station Information, ID / Password on the side menu. For each station that will integrate with OnGuard, record the ID(Administrator) and Password(Administrator).
IX | IXG Series OnGuardTM Integration Application Note 07/25 Aiphone.com 800.692.0200 1 of 5

To see the station information, navigate to Station Information, Identification on the side menu. Record each stations’ Station Number, Station Type, and Station Name.
To find the network information of the stations, navigate to Network Settings, IP Address on the side menu. Record the IP addresses.

SIF & CGI Settings
To interact with OnGuard, the stations will need to send SIF signals to the software. Go to View(V), Advanced on the top menu to reveal more options in the side menu. Navigate to Function Settings, SIF on the side menu. Use the settings below for each station that will be integrated with OnGuard. Click Save .

SIF Functionality Program Type IPv4 Destination Port SSL Connection Transmission Trigger

Enable 0100 IP Address of the PC or server running OnGuard 25000 Disable Socket Check all boxes (ignore any that are greyed out)

Use an IPv4 IP address. OnGuard integration does not support IPv6 addresses.
IX | IXG Series OnGuardTM Integration Application Note 07/25 Aiphone.com 800.692.0200 2 of 7

Navigate to Function Settings, CGI on the side menu. For each station, enable CGI. Click Save .

Uploading Settings to Stations
1 2

To upload settings to the stations, navigate to Connection(S), Upload Settings on the top menu.
Select each station by placing a check mark next to it, or click Select to select all stations at once. Click Settings to upload station settings. After the upload, the stations will be operational.

Exporting the System Configuration
Once the Upload is complete, select File(F), Export System Configuration from the top menu. Click Export to save as a backup. This will create a folder with the name of the configuration. This entire folder is necessary to import the site information into IXG Support Tool. If the configuration needs to be emailed, compress it first.

IX | IXG Series OnGuardTM Integration Application Note 07/25 Aiphone.com 800.692.0200 3 of 7

Updating Firmware
To integrate with the OnGuard software, the stations’ firmware must be up to date. For stations with the prefix IXG, answering stations must be version 4.00 or higher and entrance stations must be 4.83 or higher. For stations with the prefix IX, answering stations must be 8.00 or higher and door stations must be 8.81 or higher.
To check the current firmware version of the stations, select Connection(S), Station Search on the top menu. A station search will begin automatically. Click Cancel after 5 seconds. The current firmware version will be displayed to the right. If the firmware is up to date, record each station’s firmware version for a later step.
The latest firmware updates can be found at https://www.aiphone.com/ kbtopic/firmwareixixg. For each station to be updated, download and extract the compressed file for that station.
Navigate to Maintenance, Firmware Update on the side menu. For each type of station to be updated, click Browse to locate the firmware package on the PC.
Select all stations that will have their firmware updated and click Update . This process will take several minutes, and the stations will reboot. Record each station’s new firmware version for a later step.

To update an IXGDM7HIDA’s subfirmware, the builtin card reader’s Wiegand connection must be connected to an access control panel.

Do not interrupt a firmware
update once it has begun,
including unplugging the station. Doing so can damage the station. A notification window will appear when all firmware updates are complete.

IX | IXG Series OnGuardTM Integration Application Note 07/25 Aiphone.com 800.692.0200 4 of 7

OnGuard Settings
Adding Aiphone Integration to OnGuard
OnGuard will provide a package, the Accessory Add-On for Aiphone IX. This allows OnGuard to interact with the intercoms. It will initially download as a 7-Zip package. Use a compatible program to extract it, and double click on the Setup file in the folder. Follow the prompts to install the addon.
To enable the intercoms, contact your OnGuard VAR for the license for the Maximum Number of Intercom Exchanges (SWG1340).
Preparing the Exchange File
Navigate to the folder where OnGuard is installed. By default, this will be the PC’s C Drive under Program Files (x86). Locate the Exchange1.ini file from the top folder and double click it. The file will open in Notepad by default. Fill it out with the station information and credentials recorded in IXG Support Tool. Up to 128 stations can be included in each file.
These will not line up fully with the columns. They will go in the order of Station Number, IP Address, Station Type, User ID, User Password, Secure CGI, Firmware Version, and Cam Output. Enter the setting, separate with a comma, then add a space.
IX | IXG Series OnGuardTM Integration Application Note 07/25 Aiphone.com 800.692.0200 5 of 7

Most entries are entered exactly as they appear in IXG Support Tool. These are the exceptions.
The file does not differentiate between different models of station under Station Type. Instead, it categorizes them by function.

Type Master Station Video Door Audio Door

Station Models IX-MV7-*, IX-RS-*, IX-SOFT IX-DV(F), IX-DVM, IX-EA, IXG-DM7-HID(A) IX-SS-2G, IX-SSA-*

The User ID and Password are the administrator credentials recorded in earlier.
Put 1 for the Secure CGI setting. This is a true or false statement about whether port 443 or port 80 is being used. Use 1 for port 443, or 0 for port 80.
Camera Output is which relay on the OnGuard hardware the station will correspond with.
An additional label can be added at the end of the line by separating it with a semicolon. This can be used to label a station with its name or another identifier.
Once the information is filled out, select File, Save in Notepad.
Adding Stations to OnGuard
If OnGuard is not already running, open it. On the top menu, select Additional Hardware, Intercom Devices. This will display any IX | IXG Series stations that have already been added.
To configure a new station, click Add . Fill in the station name under Intercom Station Name. Use the drop-down menu under Intercom Exchange to select Aiphone Intercoms. Enter the station number, then click OK . It will appear in the list on the left.

IX | IXG Series OnGuardTM Integration Application Note 07/25 Aiphone.com 800.692.0200 6 of 7

To adjust details on an already added station, click anywhere on the line to select a station, then click Modify . Enter the revised settings and click OK .
To verify that the stations have been added successfully, click the system tree from the top menu, then click the caret next to Hardware. Click the Aiphone Intercom tab, which will display the stations and their connection status.
1 2
3
IX | IXG Series OnGuardTM Integration Application Note 07/25 Aiphone.com 800.692.0200 7 of 7

Documents / Resources

AIPHONE IX, IXG Series OnGuard Physical Access Control System Integration [pdf] User Guide
IX, IXG, IX IXG Series OnGuard Physical Access Control System Integration, IX IXG Series, OnGuard Physical Access Control System Integration, Physical Access Control System Integration, Access Control System Integration, Control System Integration, System Integration, Integration

References

User Manual

AIPHONE IX, IXG Series OnGuard Physical Access Control System Integration User Guide

IX, IXG Series OnGuard Physical Access Control System Integration

Product Information

Specifications:

Product Usage Instructions

Credentials & Network Information: