Sabbat X12 Pro

Sabbat X12 Pro TWS Wireless Earbuds User Manual

Model: Sabbat X12 Pro / X12 Ultra

1. Introduction

The Sabbat X12 Pro TWS Wireless Earbuds offer a high-fidelity stereo audio experience with Bluetooth 5.0 connectivity. Designed for active lifestyles, these earbuds are waterproof and provide extended music playback. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance.

Sabbat X12 Pro earbuds with Aptx lossless decoding
Sabbat X12 Pro earbuds featuring Aptx lossless decoding for enhanced audio quality.

2. Setup

2.1. Charging the Earbuds and Case

Before first use, fully charge the earbuds and the charging case.

  1. Place the earbuds into the charging case.
  2. Connect the charging case to a power source using the provided Type-C USB cable.
  3. The power indicator light on the case will show charging status.
  4. A full charge for the earbuds takes approximately 60 minutes. The charging case can provide up to 4 full charges for the earbuds.
Charging case with battery life information
The charging case provides up to 30 hours of total battery life, with 8 hours per single earbud charge and 1 hour charging time.

2.2. Initial Pairing

The earbuds are designed for automatic connection. Follow these steps for initial pairing with your device:

  1. Take both earbuds out of the charging case. They will automatically power on and attempt to pair with each other.
  2. On your smartphone or Bluetooth-enabled device, go to the Bluetooth settings.
  3. Search for available devices and select "Sabbat X12 Pro" (or similar name) from the list.
  4. Once connected, you will hear a voice prompt confirming the successful pairing.

If only one earbud connects or they fail to pair with each other, refer to the Troubleshooting section.

Earbuds automatically connecting to phone
Earbuds automatically connect to your phone once removed from the charging case.

2.3. Wearing the Earbuds

Ensure a comfortable and secure fit for optimal sound quality and stability, especially during physical activity.

Earbud fit in ear
The earbuds feature an ergonomic design for a secure fit in the ear.
Diagram showing earbud fitting auricle design
Diagram illustrating the fitting auricle design to prevent earbuds from falling out.

3. Operating Instructions

3.1. Function Buttons

Each earbud is equipped with a multi-function button for controlling various features:

  • **Power On/Off:** Press and hold the button.
  • **Answer/Hang Up Call:** Single press the button during an incoming call or active call.
  • **Play/Pause Music:** Single press the button during music playback.
  • **Previous/Next Track:** Double press the button on the left earbud for previous track, or on the right earbud for next track.
  • **Volume Adjust:** Triple press the button on the left earbud to decrease volume, or on the right earbud to increase volume.
  • **Activate Voice Assistant (Siri/Google Assistant):** Press and hold the button for 2 seconds.
Diagram of earbud function buttons and indicators
Detailed diagram showing the function button, indicator light, and built-in microphone on the earbuds, along with the power indicator light on the charging case.

3.2. Single/Double Earbud Use

The Sabbat X12 Pro earbuds can be used individually or as a pair. Simply take one earbud out of the case to use it in mono mode, or both for stereo mode. They will automatically switch between modes.

Earbuds compatible with various Bluetooth devices, showing single/double use
The earbuds are compatible with all Bluetooth devices and can be used in single or double mode.

3.3. Voice Prompts

The earbuds provide voice prompts for status updates such as power on/off, connected, and disconnected. These prompts are typically in English.

4. Maintenance

4.1. Cleaning

Regularly clean your earbuds and charging case to maintain optimal performance and hygiene. Use a soft, dry, lint-free cloth. Avoid using harsh chemicals or abrasive materials.

4.2. Water Resistance

The Sabbat X12 Pro earbuds are IPX5 waterproof, meaning they are resistant to water splashes and sweat. They are suitable for sports and outdoor activities. However, they are not designed for submersion in water. Avoid exposing them to heavy rain or swimming.

IPX5 waterproof earbuds with water droplets
The earbuds feature IPX5 waterproof rating, making them resistant to splashes and perspiration.

5. Troubleshooting

5.1. Earbuds Not Pairing with Each Other or Device

  • Ensure both earbuds are fully charged.
  • Place both earbuds back into the charging case, close the lid, wait a few seconds, then take them out again. This often resets their connection.
  • On your device, forget or unpair the "Sabbat X12 Pro" from your Bluetooth settings. Then, repeat the initial pairing process.
  • If one earbud has stopped connecting to the other, a factory reset might be necessary (refer to specific instructions if available, or contact support).

5.2. One Earbud Not Working

  • Check the battery level of the non-working earbud.
  • Ensure the earbud is properly seated in the charging case and making contact with the charging pins.
  • Try the pairing reset steps mentioned above.
  • If the issue persists, it might indicate a hardware fault.

5.3. Charging Case Emits Noise or Indicator Lights Don't Turn Off

  • Some charging cases may emit a faint high-pitched sound (squeak) due to current transformation, which is generally considered normal.
  • If the indicator lights on the case do not turn off, ensure the earbuds are correctly placed and the case lid is closed. If the lights remain on for an extended period after charging is complete, it might be a minor anomaly.

5.4. Microphone Quality Issues

  • Ensure the microphone is not obstructed.
  • For calls, both earbuds typically have microphones, but performance can vary. In noisy environments, microphone performance may be reduced.

5.5. Connectivity Issues (Disconnections)

  • Ensure your device is within the effective Bluetooth range (typically 10 meters/33 feet) and there are no major obstructions.
  • Avoid placing the connected device in pockets or areas that might block the signal.
  • Interference from other wireless devices can also cause disconnections.

6. Specifications

FeatureSpecification
ModelSabbat X12 Pro
Bluetooth Version5.0
Frequency Response Range20Hz-20KHz
Sensitivity120±5dB
Impedance32Ω
Earbud Battery Capacity3.7V/60mAh
Charging Case Battery Capacity3.7V/750mAh
Power InputDC5V
Charging Time60 minutes
Music Playback Time5-6 hours (single charge), 30 hours (with charging case)
Talk Time2-3 hours
Support AgreementsHSP/HFP/A2DP/AVRCP
Waterproof LevelIPX5
MaterialPlastic
With MicrophoneYes
Wireless TypeBluetooth
ConnectorsType-C
Vocalism PrincipleDynamic
CertificationCE, FCC

7. User Tips

  • **Audio Quality:** Users often praise the excellent bass and overall audio quality for music playback.
  • **Call Performance:** While suitable for calls, some users note that microphone performance, especially in noisy outdoor environments, may not be ideal.
  • **Battery Life:** The earbuds offer a long battery life, with up to 8 hours on a single charge and significantly more with the charging case.
  • **Resetting:** If you encounter pairing issues, try resetting the earbuds by placing them back in the case and then taking them out, or unpairing from your device and re-pairing.

8. Warranty and Support

For any product inquiries, technical support, or warranty claims, please refer to the seller's contact information or the official Sabbat website. Keep your proof of purchase for warranty validation.

9. Product Video

Official product video showcasing the Sabbat X12 Pro TWS Wireless Earbuds in various daily use scenarios.

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