1. Introduction
The SinoTrack ST-915 is a versatile 4G GPS tracker designed for real-time vehicle and asset location. Featuring a strong magnetic base for easy installation, a long-lasting 10000mAh battery, and multiple working modes, it provides reliable tracking and security. This manual will guide you through the setup, operation, and maintenance of your ST-915 device.
2. Key Features
- 4G Connectivity: Supports 4G networks for fast and reliable data transmission.
- Real-time Tracking: Monitor your vehicle's location in real-time via web platform or mobile app.
- Long Standby Battery: Built-in 3.7V 10000mAh Li-ion battery offers extended standby times.
- Magnetic Installation: Equipped with 5 powerful magnets for easy, no-installation attachment.
- Waterproof Design: IP65 rated for protection against dust and water splashes.
- History Route Playback: Review past travel routes and data.
- Geo-fence: Set up virtual boundaries and receive alerts when the device enters or exits them.
- Overspeed Alarm: Get notifications if the vehicle exceeds a preset speed limit.
- Shock Alarm: Alerts for unexpected movement or impact.
- Sleep Mode: Conserves battery by entering a low-power state when stationary.
- Free Tracking Platform: Lifetime free access to the SinoTrackPro web and mobile application.
- Multiple Devices in One Account: Manage several trackers simultaneously from a single account.
3. Specifications
| Attribute | Value |
|---|---|
| Model Name | ST-915 |
| Brand Name | SinoTrack |
| GPS Type | GPS Tracker |
| GPS Module | Yes |
| Network Band | GSM/GPRS 850/900/1800/1900Mhz |
| Battery | Chargeable 3.7V 10000mAh Li-ion Battery |
| Standby Time | Up to 120 days (in STANDBY mode) |
| Waterproof Rating | IP65 |
| Special Features | Waterproof, Strong Magnetic, Long Standby |
| Item Size | 10*8*2.5cm |
| Weight | 300g |
| Voltage | 12 V |
| Out Power | 0.2W |
| Screen Size | Under 2 Inches |
| Certification | CE |
| Origin | Mainland China |
4. Package Contents
Upon opening your package, please ensure all the following items are present:
- SinoTrack ST-915 GPS Tracker
- USB Charging Cable
- Small Pouch (for storage/protection)
- User Manual (this document)
5. Setup Guide
5.1 SIM Card Installation
The ST-915 requires a Micro SIM card for operation. Please ensure your SIM card meets the following criteria:
- It must be a Micro SIM card.
- It must have GSM function (even if it's a 3G or 4G card).
- It must have sufficient balance for GPRS data, SMS, and calls.
- Call ID display function must be enabled.
- Call transfer must be turned off.
Carefully insert the Micro SIM card into the designated slot on the tracker. Ensure it is inserted correctly according to the diagram (if available on the device itself).
5.2 IMEI Registration/Change (For specific regions)
In certain countries (e.g., Pakistan, Chile, Colombia, Turkey, Azerbaijan, Indonesia), you may need to register or change the device's IMEI. This must be done promptly upon receiving the product to ensure functionality.
- To Check IMEI: Send the SMS command
IMEI0000to the tracker. The device will reply with its current IMEI. - To Change IMEI: If you have a valid IMEI (e.g., from an old phone) and your device supports IMEI change (note: 4G versions typically do not support this), send the SMS command
IMEI#123456789078532#to the tracker, replacing123456789078532with your desired valid IMEI.
5.3 Online Tracking Activation
To connect your tracker to the online platform, you need to configure the IP address and APN settings via SMS commands:
- Send SMS1:
7100000 - Send SMS2:
8040000 45.112.204.245 8090(This sets the server IP and port for SinoTrackPro) - Send SMS3:
8030000 APN APNuser APNpassword(ReplaceAPN,APNuser, andAPNpasswordwith your SIM card's Access Point Network details. If your APN does not require a username and password, omit them.)
If you do not know your SIM card's APN settings, please contact your SIM card operator or refer to online resources like http://www.unlockit.co.nz/mobilesettings/.
5.4 Platform Login
Once activated, you can access the tracking platform:
- Website: Visit www.sinotrackpro.com
- Mobile App: Download "SinoTrack PRO" from the App Store (iOS) or Google Play (Android).
Use your device's ID number as the User ID and 123456 as the default password. Remember to change your password after the first login for security.
6. Operating Instructions
6.1 Working Modes
The ST-915 offers three distinct working modes to optimize battery life and tracking frequency:
- WORK (Keep Working Mode): The tracker continuously works and sends data at set intervals. This mode offers approximately 7 days of battery life.
- MOVE (Work When Moving Mode): (Factory default setting) The tracker only operates when it detects movement. When stationary, it enters a sleep state, turning off GPS and operating GSM in low consumption mode. It wakes up for 5 minutes upon vibration, SMS command, or a call. This mode provides approximately 30 days of battery life.
- STANDBY (SMS or Call to Tracker Mode): In this mode, GPS is shut off, and GSM operates in low consumption. The tracker will only work for 5 minutes after receiving an SMS or a call. This mode offers the longest standby time, up to 120 days.
6.2 Tracking Platform Usage
The SinoTrackPro platform (web and mobile app) allows you to:
- View the current location of your tracker in real-time.
- Access history route playback to review past movements.
- Set up and manage geo-fences.
- Receive various alarms (overspeed, shock, low battery).
- Manage multiple devices under a single account, ideal for fleet management.
6.3 Magnetic Installation
The ST-915 features a powerful magnetic base, allowing for quick and easy attachment to any metallic surface without the need for complex wiring or professional installation. Ensure the surface is clean and flat for optimal adhesion.
6.4 Application Scenarios
The ST-915 is suitable for a wide range of applications, including:
- Cars
- Trucks
- Motorcycles
- Buses
- Taxis
- SUVs
- Other assets requiring tracking
7. Maintenance
- Charging: Recharge the device using the provided USB cable when the low battery alarm is triggered or when the battery indicator on the platform shows low charge.
- Cleaning: Wipe the device with a soft, dry cloth. Avoid using harsh chemicals or solvents.
- Water Resistance: The device is IP65 waterproof, meaning it is protected against dust and low-pressure water jets. Do not immerse the device in water or expose it to high-pressure water.
- Storage: Store the device in a cool, dry place when not in use for extended periods.
8. Troubleshooting
If you encounter issues with your SinoTrack ST-915, refer to the table below for common problems and solutions:
| Problem | Solution |
|---|---|
| Cannot login to platform | Ensure correct server (SinoTrackPro), User ID (device ID), and Password (default 123456, change after first login). |
| Device shows "unactivated" | Check SIM card, APN settings, and ensure GPRS is enabled. Send SMS commands: 8040000 45.112.204.245 8090 and 8030000 APN APNuser APNpassword. |
| Device shows "offline" | Check SIM card balance, GPRS network, and APN settings. Send GPRSSET to restart device. |
| No GPS signal / Incorrect location | Move the device to an open area with clear sky view. Ensure the device is not in a shielded location. |
| Device doesn't send SMS alarm | Ensure SIM card has sufficient balance and SMS function is active. Check if call ID display is enabled and call transfer is off. |
| Device doesn't respond to SMS link | Ensure your SIM card has GPRS enabled and sufficient balance. The device needs to be able to access the internet to generate and send the link. |
| Cannot track online on mobile app | Verify APN settings, server IP, and ensure the device has a stable GPRS connection. Check if the device is activated and online on the web platform. |
9. User Tips
- Strong Magnets: The built-in magnets are very powerful, ensuring secure attachment to metal surfaces.
- SIM Card Choice: You can use a local SIM card with a favorable data plan. Some users report success with low-cost subscription SIMs in regions like Belgium.
- Multiple Devices: If managing a fleet, take advantage of the free group account feature to monitor all your trackers from one interface.
- 4G/3G SIM Cards: If using a 3G or 4G SIM card, ensure it supports GSM functionality for compatibility with the tracker.
10. Warranty and Support
For any questions regarding the use, installation, or configuration of your SinoTrack ST-915 GPS Tracker, please contact the seller or manufacturer's support team. We aim to respond to all inquiries within 24 hours.
The manufacturer tests products rigorously before shipping to ensure quality. If you experience any issues, please reach out to customer service for assistance.
