OBDSTAR MOTOMASTER

Contents

OBDSTAR MOTOMASTER Motorcycle Scanner

User Instruction Manual

1. Introduction

This manual provides comprehensive instructions for the safe and effective use of your OBDSTAR MOTOMASTER Motorcycle Scanner. The MOTOMASTER is an Android-based intelligent diagnostic tool designed for motorcycles, marine vehicles, and e-motos. It integrates advanced diagnostic functions including fault code reading, data stream analysis, action tests, IMMO programming, cluster recalibration, ECU flashing, and key making.

Please read this manual thoroughly before operating the device to ensure proper usage and to prevent damage to the equipment or vehicle.

OBDSTAR MOTOMASTER Motorcycle Scanner

Figure 1.1: OBDSTAR MOTOMASTER Motorcycle Scanner

2. Safety Information

NOTE: Before operating and maintaining the equipment, please read this manual carefully, especially the safety precautions.

2.1. General Safety Instructions

For the safety of yourself and others, and to avoid damage to the equipment and the vehicle, all personnel operating this equipment must read and follow the safety precautions mentioned in this manual. Due to the variety of procedures, tools, components, and techniques used in vehicle maintenance, this manual cannot predict every situation and give safety advice. It is the automotive service technician's responsibility to fully understand the system being tested and to use appropriate repair methods and testing procedures. When testing, use appropriate operating methods to avoid risks to yourself, others, or damage to the equipment/vehicle.

⚠ DANGER: While the engine is running, keep the service area well ventilated, or properly connect the engine to the building's exhaust system. Carbon monoxide produced by the engine can cause slow reaction and even serious personal injury or death.

2.2. Safety Warnings

  • Always perform vehicle diagnostics in a safe environment.
  • Keep the motorcycle scanner dry and clean, away from gasoline, water, and oily items. Clean the surface with a clean cloth dampened with mild detergent.
  • Do not place the scanner on the vehicle power distribution box; strong electromagnetic interference may cause damage.
  • Keep this product away from magnetic devices, as radiation can erase stored information.
  • Do not use this product in places with high temperature and flammable gas (e.g., gas stations).
  • Do not use the scanner during a thunderstorm to avoid lightning strikes.
  • Never operate the scanner while driving, as distraction may cause an accident.
  • Wear ANSI-compliant safety goggles.
  • Keep clothing, hair, hands, tools, etc., away from running or hot engine parts.
  • Perform diagnosis in a well-ventilated place due to harmful vehicle emissions.
  • Before starting the engine, apply the parking brake, block front wheels, and put the shift lever in neutral (manual) or park (automatic) to prevent sudden movement.
  • Exercise extreme care around ignition coils, distributor covers, ignition lines, and spark plugs, as these components generate high voltages when the engine is running.
  • Equip special fire extinguishers for gasoline, chemicals, and electrical fires in the work area.
  • Do not connect or disconnect the scanner when the ignition switch is on or the engine is running.
  • When disassembling/installing programmable read-only memory (PROM), wear a grounding metal strap to avoid ECU circuit failure from static electricity.
  • When servicing the vehicle, refer to the maintenance manual and operate strictly according to diagnostic procedures and precautions.
  • Ensure the vehicle's battery is sufficiently charged and the connection to the diagnostic seat is clean and secure to avoid scanner damage or erroneous data.
  • Radio waves from this scanner may affect implantable medical devices (pacemakers, cochlear implants, hearing aids). Consult your manufacturer if using such devices.
  • In medical/healthcare settings where wireless devices are prohibited, turn off the scanner.
  • The wireless device may interfere with aircraft flight systems; comply with airline provisions.
  • This scanner and its accessories may contain small parts; keep them out of reach of children to prevent damage or choking hazards.
  • NCC warning: Certified low-power radio frequency (RF) equipment shall not be modified without prior approval. Operation must not endanger aviation safety or cause harmful interference to authorized radio communications.

3. Setup Guide

3.1. Package Contents

Your OBDSTAR MOTOMASTER package should include the following items:

  • OBDSTAR MOTOMASTER Main Unit
  • Main Diagnostic Cable
  • Various Diagnostic Connectors/Adapters (specific to vehicle models)
  • Power Adapter (AC/DC)
  • User Manual (this document)
  • Other accessories as per product configuration.
OBDSTAR MOTOMASTER with all cables and accessories

Figure 3.1: MOTOMASTER Scanner with included cables and accessories

3.2. Device Layout and Interfaces

Familiarize yourself with the main unit's components and connection ports:

Front view of OBDSTAR MOTOMASTER scanner

Figure 3.2: Front View of the Scanner

  1. 8" LED Capacitive Touch Screen
  2. Key/Chip/Remote Sensing Area
  3. RJ45 Interface
  4. HDMI Interface
  5. USB Interface
  6. Connector Interface for Main Diagnostic Cable
  7. TF Card Slot
  8. Type-C Interface
  9. DC Charging Interface
  10. ON/OFF Button - Long press to turn on/off; brief press to lock/unlock screen.
  11. Power Indicator Light
Rear and bottom view of OBDSTAR MOTOMASTER scanner with ports labeled

Figure 3.3: Rear and Bottom Views of the Scanner

  1. Foldable Stand - For stable placement and hands-free browsing.
  2. Camera Lens
  3. Camera Flash
  4. Speaker

3.3. Power Supply

The MOTOMASTER scanner can be powered by three methods:

  • Internal Rechargeable Battery: Provides approximately 4.5 hours of on-screen data viewing when fully charged.
  • AC/DC Power Supply: Connect the provided AC/DC power adapter to a wall outlet and the scanner's DC charging interface. This also charges the internal battery.
  • Vehicle Power: The scanner can be powered directly from the vehicle's cigarette lighter or other available power port using appropriate cables (not always included, check package).

3.4. Initial Power On and Disclaimer

  1. Ensure the built-in battery is sufficiently charged or connect the scanner to a DC power supply.
  2. Press and hold the Lock/Power button (located on the top right) for three seconds to power on the device.
  3. The system will start and display the lock screen. Swipe up on the screen to unlock it.
  4. A "Disclaimer" window will appear. Scroll to the end, read thoroughly, and tap [Agree] to proceed to the DP main menu. Tapping [Reject] will return you to the Android system homepage.

3.5. Connecting to the Vehicle

The connection method depends on whether your vehicle is OBD II compatible or not.

3.5.1. Connecting to OBD II Vehicle

For OBD II compatible vehicles (standard SAE J1962 diagnostic socket), only the main diagnostic cable is required.

  1. Connect the male connector of the main diagnostic cable to the scanner and tighten the captive screw.
  2. Attach the 16-pin connector of the main test cable to the vehicle's diagnostic socket. Refer to the diagnostic software's help data for socket location.

3.5.2. Connecting to Non-OBD II Vehicle

For non-OBD II vehicles, a combination of the main test line and a vehicle-specific adapter is needed. Power may be supplied via the diagnostic interface or require an external power adapter/vehicle battery connection.

  1. Connect the male connector of the main diagnostic cable to the scanner and tighten the captive screw.
  2. Locate the vehicle-specific diagnostic connector and connect its 16-pin female connector to the male connector of the main test cable.
  3. Connect the dedicated diagnostic connector to the vehicle's diagnostic socket.

4. Operating Instructions

4.1. Main Menu (DP Menu) Overview

All operations are performed via the touch screen. Diagnostics are primarily guided by menu selection. The DP Menu provides access to various applications:

  • MOTO Diag: For motorcycle diagnosis.
  • Marine Diag: For marine vehicle diagnosis.
  • E-MOTO Diag: For electric motorcycle diagnosis.
  • IMMO: For key programming on motorcycles.
  • Remote Test: Tests the frequency of remote controls.
  • ODO Meter: For cluster recalibration.
  • ECU Flasher: Reads data from ECM systems (Motorcycle) via OBD, BENCH, or BOOT modes. Supports ECU cloning, VIN read/write, PIN code read/write, mileage calibration, IMMO off, etc.
  • RFID: For transponder identification, read/write, and key making.
  • Tuning: Tunes engine performance for optimal fuel efficiency and driving performance.
  • Upgrade: For diagnostic software updates.
  • Data Management: Manages recorded data, diagnostic reports, pictures, etc.
  • Support: Accesses manuals, FAQs, log upload, remote assistance.
  • Personal Center: Manages user account details, credit, and authorization.
  • Settings: Configures language, unit, network, system settings, etc.
OBDSTAR MOTOMASTER main menu interface

Figure 4.1: MOTOMASTER DP Main Menu

4.2. Diagnostic Operation Flow

Follow these steps to perform a diagnostic session:

  1. Connect the scanner to the vehicle via the test main line (refer to Section 3.5).
  2. Register your account in the Personal Center (if not already done).
  3. Log in to your account.
  4. Download/Upgrade diagnostic software via the Upgrade app.
  5. Select the desired diagnostic function (e.g., MOTO Diag) and vehicle model.
  6. Execute the diagnosis as prompted by the software.
  7. Complete diagnostics and exit the application.

NOTE: Before exiting or closing the diagnostic application, always exit the diagnostic operation interface and terminate all communication with the vehicle. Communication interruption can damage the vehicle ECU. Ensure the test main cable is well connected throughout the process.

4.3. Advanced Functions

The MOTOMASTER offers a range of advanced capabilities:

  • OBDSTAR Mobile APP Integration: The mobile app provides DLC location, flash code query, technical bulletins, manual service lamp reset, and parameters for more accurate and efficient diagnosis.
  • First Fault Guidance & Help Data: Integrated guidance, help data, technical bulletins, and diag socket information assist in accurate and efficient diagnosis.
  • Interactive Wiring Diagrams: Exclusive interactive wiring diagrams and electrical description query functions simplify troubleshooting.
  • Diversified Data Flow Display: Data streams can be displayed in text, waveform diagrams, and instrument diagrams for easy fault analysis.
  • Comprehensive Special Functions: Includes automatic scanning, VIN recognition, control module programming/coding, ECU setting, instrument coding, tire pressure monitoring system, maintenance light reset, CO adjustment, idle speed adjustment, A/F value reset, ABS control unit setting, EOL mode, transmission memory reset, and clear computer memory.
Table of advanced functions and supported models for OBDSTAR MOTOMASTER

Figure 4.2: Advanced Functions and Supported Models

4.4. Software Upgrade

To ensure you have the latest features and vehicle coverage, regularly update your software:

  1. Log in to your account in the Personal Center.
  2. Open the Upgrade app from the DP menu.
  3. The system will display all upgradable software. Items are checked for upgrade by default. Uncheck any software you do not wish to update.
  4. Tap the upgrade button (usually located in the lower right corner) to start the download and installation process.
  5. A green dot will indicate completed downloads.

4.5. Data Management

The Data Management section allows you to:

  • My Data: View, copy, paste, delete, and rename data files (e.g., backup ECU flash files).
  • DataStream Playback: Review recorded data streams from diagnostic sessions.
  • Uninstall Model: Remove installed vehicle models to free up space.
  • Diagnose Report: View and manage saved diagnostic reports.
  • Picture Viewer: Access screenshots and photos taken with the device.
  • File Management: Manage files on the device and USB disk.

5. Maintenance

5.1. Scanner Care

  • Keep the scanner and accessories dry. Do not use microwave ovens or other external heating equipment to dry them.
  • Avoid strong shocks or vibrations to prevent damage or battery explosion.
  • Do not expose the scanner to excessively high or low temperatures, which can cause malfunction, fire, or explosion. Battery performance is limited below 0°C.
  • Do not use potent chemicals, cleaning agents, or strong detergents. Turn off the scanner and disconnect the charger before cleaning.
  • Do not disassemble the scanner or accessories; doing so will void the warranty.
  • If the screen is partially broken due to impact, stop using it immediately and contact a service station.

5.2. Battery and Charger Usage

  • Disconnect the scanner and unplug the charger from the power outlet once charging is complete.
  • Do not connect metal conductors to the battery or touch its ends to avoid short circuits and burns.
  • Do not place the battery or scanner near heating equipment (microwave, oven, radiator); batteries may explode when overheated.
  • Do not disassemble or modify the battery to prevent leakage, overheating, ignition, or bursting.
  • If the battery leaks, avoid skin/eye contact. Rinse immediately with clean water and seek medical treatment.
  • If the charger's cable is damaged, discontinue use to prevent electric shock or fire.
  • Do not throw the battery into fire; it may catch fire and explode.

6. Troubleshooting

6.1. Communication Failure Prompt

If the scanner cannot establish normal communication, check the following:

  • Is the ignition turned on?
  • Is the main diagnostic line well connected?
  • Is there a fault in the vehicle, data cable, or connector wiring?
  • Is the scanner's battery exhausted?
  • Is the vehicle equipped with the selected system?

6.2. General Issues

  • Unable to Start: Connect to DC power supply and charge. If the battery is very low, wait a few minutes. If it still doesn't turn on, contact after-sales service. Ensure ambient temperature is not below -20°C.
  • Touchscreen Interference: Disconnect power supply, restart, or remove static electricity from hands. If the issue persists, contact after-sales service.
  • Slow or Failed Upgrade: Check Wi-Fi connection and signal strength. If network conditions are good, check if the service subscription period has expired.

7. Specifications

FeatureSpecification
Operating SystemAndroid 11
CPUQuad-Core 64-bit Cortex-A55, 2.0GHz
Battery9000 mAh, polymer lithium-ion battery
Expansion Memory Card32GB Micro SD (TF) card supported
Storage64GB
LCD8.0-inch integrated screen
LCD Resolution1280*800
Touch ScreenCapacitive
CameraRear camera, 8 million pixels
Wi-FiWi-Fi supported
Working Temperature-10°C to 55°C (14°F to 131°F)
Storage Temperature-20°C to 70°C (-4°F to 158°F)
WeightAbout 1.5kg
Dimensions270.5mm x 165mm x 35mm

8. Warranty and Support

8.1. Technical Support

If you encounter any problems during operation, please contact OBDSTAR technical support:

  • Website: http://www.obdstar.com
  • Service Hotline: +86-755-86707161
  • E-mail: service@obdstar.com
  • For users in other countries/regions, contact your local distributor for technical support.

When the scanner needs repair, send it with the purchase invoice and problem description to:

OBDSTAR Technology Co., Ltd. After-Sales Service Address:
Floor 2, Block B3, Junfeng Industrial Park, Chongqing Road, Peace Community, Fuhai Subdistrict, Bao'an District, Shenzhen, 51800, China

8.2. One-Year Limited Warranty

OBDSTAR Technology Co., Ltd. warrants to the original retail buyer that this product will be free from defects in material and workmanship for one year from the date of delivery, under normal use. If defective, OBDSTAR will repair or replace the product at no charge, either with a new or modified part.

This warranty does not cover:

  • Damage due to abnormal use, accidents, improper handling, negligence, unauthorized alteration, improper use, installation, maintenance, or storage.
  • Products with removed, altered, or damaged mechanical or electronic serial numbers.
  • Damage caused by exposure to high temperatures or extreme environmental conditions.
  • Damage caused by connecting to or using unauthorized accessories or products.
  • Defects in appearance, ornaments, or non-operating parts.
  • Damage from external causes like fire, mud, sand, leaking batteries, blown fuses, theft, or misuse of any power source.

9. User Tips

  • Keep Software Updated: Regularly check for and install software updates to ensure compatibility with the latest vehicle models and access new features.
  • Backup Data: Before performing critical operations like ECU flashing or cluster recalibration, always back up original data using the Data Management function.
  • Stable Power Supply: Ensure the scanner and the vehicle have a stable power supply during diagnostic procedures, especially for programming functions, to prevent interruptions that could damage ECUs.
  • Read Vehicle Manuals: Always consult the vehicle's service manual for specific diagnostic procedures and safety precautions relevant to the vehicle you are working on.
  • Clean Connections: Ensure all diagnostic connectors and ports on both the scanner and the vehicle are clean and free of debris for reliable communication.
  • Use Help Functions: Utilize the built-in help data, technical bulletins, and wiring diagrams within the scanner's software for guidance during complex diagnoses.

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