1. Introduction
Thank you for choosing the Lucking Door AI518-EM AI-Powered Dynamic Biometric Face Recognition Terminal. This device integrates advanced facial recognition technology with attendance and access control functionalities, offering a secure and efficient solution for various environments. This manual provides detailed instructions for installation, operation, and maintenance to ensure optimal performance and longevity of your device.

Figure 1: Lucking Door AI518-EM Dynamic Facial WiFi Access Control Terminal
2. Key Features
- Advanced Facial Recognition: Dynamic facial recognition with a 0.5-2 meter distance and <0.2 second recognition speed, even in challenging lighting conditions.
- High Capacity: Supports 5000 facial database entries, 5000 card capacity (standard ID), 5000 password capacity, and 100,000 user records.
- Multiple Verification Methods: Face, card, password, card+face, and other combination verifications.
- 4-inch IPS Touch Screen: High-definition 480*854 display with tempered glass for clear visuals and easy operation.
- Dual Connectivity: Supports wireless WiFi and wired TCP/IP for flexible network integration.
- Standalone Operation: Functions independently without continuous internet connection for user management, attendance settings, and record queries.
- Attendance Management: Built-in attendance features with local editing of shifts, timed ringing, and quick USB export of up to 100,000 attendance records.
- Access Control Functions: Supports normally open time period mode, visitor access time periods, mask detection, stranger unlocking settings, and multiple personnel unlocking combination verification.
- Security Features: External fire alarm function, Wiegand input/output, Admin card/Master card authorization, and alarm for misoperations.
- Durable Construction: High gloss aluminum alloy material for strength and durability.
- Multi-language Support: Chinese, English, Japanese, Portuguese, Vietnamese, with customization options for other languages.
- Open Development Interface: Supports hardware direct connection platform docking using MQTT and HTTP protocols, and API protocol integration.

Figure 2: Overview of device functionalities
3. Specifications
| Attribute | Specification |
|---|---|
| Product Name | Dynamic Facial Recognition Terminal |
| Model Number | AI518-EM |
| Brand Name | LUCKING DOOR |
| Operating System | LINUX Intelligent Operating System |
| Display Screen | 4-inch IPS 480*854 |
| CPU | ARM Cortex-A7800M |
| Facial Database Capacity | 5000 |
| Card Capacity | 5000 (standard ID) |
| Password Capacity | 5000 |
| User Records | 100000 |
| Language Display | Chinese, English, Japanese, Portuguese, Vietnamese |
| Camera | Two eye 2-megapixel camera |
| Recognition Distance | Facial recognition 0.5~2 meters |
| Product Material | Aluminum alloy material |
| Rejection Rate | <0.1% |
| Power Supply | 12V 2A |
| Communication Methods | TCP/IP, USB, WIFI, 4G (optional) |
| Access Control Interface | One set of switch signals, one set of Wiegand signals |
| Working Temperature | -20°C~60°C |
| Verification Methods | Face, card, password, card+face, and other combination verifications |

Figure 3: Product dimensions and detailed specifications
4. Package Contents
Please check the package carefully upon receipt to ensure all items are present and undamaged:
- Lucking Door AI518-EM Dynamic Facial Terminal Unit
- User Manual
- Guarantee Card
- Wiring Connectors/Terminals

Figure 4: Items included in the product package
5. Setup and Installation
5.1 Installation Methods
The AI518-EM terminal supports various installation methods to suit different application scenarios:
- Desktop Installation: Place the device on a flat surface using a compatible stand.
- Wall-mounted Installation: Securely attach the device to a wall at the recommended height.
- Gate Installation: Integrate the device with an access gate system.
- Ground Installation: Mount the device on a pole or pedestal for freestanding applications.
Installation Suggestion: For optimal facial recognition, install the device at a height of 1.4 to 1.5 meters (using the top as a reference point).

Figure 5: Examples of various installation methods
5.2 Wiring Diagrams
Proper wiring is crucial for the functionality of the access control system. Refer to the following diagrams for connecting the terminal to power, locks, and other access control components.
5.2.1 Product Wiring Pinout
The back of the device features a wiring port. Use the provided connectors and refer to the table below for pin assignments:

Figure 6: Detailed wiring pinout for the AI518-EM terminal
5.2.2 Wiring with Access Control Power Supply
This diagram illustrates how to connect the AI518-EM terminal with an external access control power supply, an exit switch, and a magnetic lock.

Figure 7: Wiring for basic access control setup
5.2.3 General Access Control Installation Diagram
This diagram provides a comprehensive overview of connecting the terminal within a complete access control system, including a doorbell, alarm, and glass breaking switch.

Figure 8: Comprehensive access control system wiring
5.2.4 Wiring with Wiegand Controller
For integration with existing Wiegand systems, follow this wiring diagram. Ensure the recommended power supply (12V - 6A) is used, and if sharing power with other devices, the power supply current should exceed the total operating current.

Figure 9: Wiring for Wiegand controller integration
5.3 Network Connection
The AI518-EM supports both wired and wireless network connections:
- Wired (TCP/IP): Connect an Ethernet cable to the RJ45 port on the back of the device.
- Wireless (WiFi): Configure WiFi settings through the device's menu.

Figure 10: Flexible connectivity options
6. Operation
6.1 Initial Setup and Main Menu
Upon powering on, the device will display its main interface. You can navigate through the main menu to access various functions such as User Management, Communication, System Settings, and Data Management. The device supports standalone operation, meaning many functions can be managed directly on the device without an internet connection.

Figure 11: Device main menu for standalone operation
6.2 User Management and Verification Methods
The AI518-EM offers multiple ways to verify users for attendance and access control:
- Face Unlock: Users can be registered for facial recognition. The device's dual 2-megapixel cameras provide accurate recognition even in varying light conditions.
- RFID Card Unlocking: Register RFID cards for quick access. The device supports 5000 card entries and features an Admin Card/Master Card authorization function.
- Password Unlocking: Set up personalized door opening passwords. The device supports 5000 password entries.
- Combination Verification: Configure combinations like Card + Face for enhanced security.

Figure 12: Available unlocking methods

Figure 13: On-screen interface for password customization

Figure 14: Using an RFID card for access. Note: Admin Card for management is sold separately.
6.3 Facial Recognition Best Practices
For optimal facial recognition performance, ensure users follow these guidelines:
- Makeup, hats, and glasses are generally acceptable.
- Avoid using photos or videos for verification, as the system is designed to detect live faces.

Figure 15: Do's and Don'ts for facial recognition
6.4 Attendance and Access Control Settings
- Time Period Mode: Set regular operating hours and visitor access times easily through the device interface.
- Mask Detection: The device can detect if a person is wearing a mask. If enabled, identity verification may be restricted without a mask, and an alarm can be triggered if a mask is not detected.
- Stranger Management: Stranger records can be saved, and the system can be configured to allow or deny unlocking by strangers.
- Misoperation Alarm: Configure the device to sound an alarm after a specified number of failed verification attempts.

Figure 16: Setting access time periods

Figure 17: Device demonstrating mask detection

Figure 18: Managing access for unrecognized individuals
6.5 Data Management and Export
Attendance data can be easily exported via a USB drive. The device can save up to 100,000 attendance records, making management efficient. It also allows for local editing of shifts and setting timed alarms.

Figure 19: Exporting attendance data via USB
6.6 Language Settings
The device supports multiple languages. You can select your preferred language from the settings menu.

Figure 20: Language selection interface
7. Maintenance
- Cleaning: Use a soft, dry cloth to clean the screen and exterior of the device. Avoid using abrasive cleaners or solvents that may damage the surface.
- Software Updates: Regularly check for and install software updates to ensure optimal performance and security.
- Data Backup: Periodically back up important attendance and user data to a USB drive or connected network storage.
- Environmental Conditions: Ensure the device operates within the specified working temperature range of -20°C to 60°C. Avoid exposure to extreme moisture or direct sunlight for prolonged periods.
8. Troubleshooting
- Device not powering on: Check the power supply connection and ensure it is providing 12V 2A.
- Facial recognition failure: Ensure the user is within the 0.5-2 meter recognition distance. Check for obstructions on the camera lens. Verify the user's face is properly registered. Ensure lighting conditions are adequate (refer to Figure 15).
- Card not recognized: Ensure the card is correctly registered in the system. Check if the card type is compatible (standard ID).
- Network connection issues: For WiFi, verify the network password and signal strength. For TCP/IP, check the Ethernet cable connection and network configuration.
- Attendance data not exporting: Ensure the USB drive is properly inserted and formatted. Check the device's data management settings.
- Alarm sounding unexpectedly: Review the misoperation alarm settings and mask detection settings to understand the trigger conditions.
9. User Tips
- For quick setup, utilize the standalone operation mode to configure users and basic settings directly on the device.
- Take advantage of the USB export feature for easy backup and analysis of attendance records.
- If integrating with other systems, explore the MQTT/HTTP protocols or API integration options for seamless data exchange.
- Consider using combination verification methods (e.g., Card + Face) for enhanced security in sensitive areas.
10. Warranty and Support
10.1 Warranty Information
We provide a one-year warranty from the date of original purchase. The warranty does not cover defects caused by buyer misuse, fire, or other similar incidents. If product damage is caused by the buyer and requires warranty service, shipping fees may be borne by the buyer.
10.2 Contact Us
If you have any questions or require support, please send a message via Trade Manager. All messages will be answered within 24 hours from Monday to Saturday. Please contact us before leaving any negative or neutral feedback or opening disputes; we will work with you to solve any problems.

Figure 21: Warranty and contact details





