Tenveo TEVO-M5B-EX

Tenveo TEVO-M5B-EX Portable Conference Speakerphone User Manual

Model: TEVO-M5B-EX

1. Introduction

The Tenveo TEVO-M5B-EX MagiCall 360° Bluetooth Speakerphone is designed to facilitate modern communication needs, serving as an ideal solution for conference calls, online classes, and virtual meetings. This device offers versatile connectivity options and advanced audio processing for clear and effective communication.

Two Tenveo TEVO-M5B-EX speakerphones connected via a cable, with a USB dongle.

Figure 1: Tenveo TEVO-M5B-EX Speakerphone Setup

2. Package Contents

Please check the box for the following items:

  • 2 x Tenveo TEVO-M5B-EX Speakerphones
  • 1 x USB-C Cable
  • 1 x 3.5mm Daisy Chain Cable
  • 1 x USB Wireless Dongle
  • 1 x User Manual
Contents of the Tenveo TEVO-M5B-EX package, including two speakerphones, cables, a USB dongle, and a manual.

Figure 2: Package Contents

3. Product Overview

3.1. Features

  • 5W Ultra Clear Speaker: Delivers loud and clear audio (up to 120dB).
  • 4x Professional Mics Array: High sensitivity microphones for 360° omnidirectional sound pickup.
  • Smart Audio Processing: Includes Noise Reduction, Echo Cancellation, Voice Enhancement, and Full Duplex communication.
  • Multiple Connection Modes: Supports USB, Bluetooth, Wireless (via Dongle), and 3.5mm Jack connections.
  • Daisy Chain Functionality: Connect two speakerphones to expand coverage for larger rooms.
  • Long Battery Life: Built-in 8000mAh battery for extended use.
Close-up of the speakerphone highlighting the 5W speaker and 4 array microphones for 360-degree omnidirectional sound pickup.

Figure 3: Speaker and Microphone Features

Diagram illustrating Noise Reduction, Echo Cancellation, Voice Enhancement, and Full Duplex communication features.

Figure 4: Smart Audio Processing

3.2. Controls and Indicators

Detailed diagram of the speakerphone's buttons and LED indicators, including power, Bluetooth, volume, mute, and call controls.

Figure 5: Speakerphone Controls and Indicators

  • Status Indicator: Shows the device's current operational status.
  • Battery Indicator: Displays battery level.
  • Speaker Indicator: Indicates speaker activity.
  • Bluetooth Indicator: Shows Bluetooth connection status.
  • Microphone Indicator: Indicates microphone activity.
  • Speaker Mute Button: Mutes/unmutes the speaker.
  • Volume Down Button: Decreases speaker volume.
  • Microphone Mute Button: Mutes/unmutes the microphone.
  • Volume Up Button: Increases speaker volume.
  • Answer/Hang up Button: Manages calls.
  • ON/OFF & Bluetooth Function Switch: Turns the device on/off and activates/deactivates Bluetooth.
  • ON/OFF and MUTE/UNMUTE Button: Long press for ON/OFF, short press for MUTE/UNMUTE.
  • 3.5mm Audio Port: For external audio connections.
  • Type-C Port: For USB connection and charging.

4. Setup

4.1. Connection Modes

The TEVO-M5B-EX offers four primary ways to connect to your device:

Diagram showing four connection methods: Dongle, Bluetooth, USB, and Daisy Chain.

Figure 6: Available Connection Modes

  1. USB Connection: Connect the speakerphone to your computer using the provided USB-C cable. The device is Plug & Play and driver-free.
  2. Bluetooth Connection: Turn on the speakerphone and activate Bluetooth. Pair with your device (laptop, smartphone) via Bluetooth settings.
  3. Wireless Dongle Connection: Insert the USB wireless dongle into your computer. Turn on the speakerphone; it should automatically connect to the dongle for a wireless connection.
  4. Daisy Chain Connection: To expand coverage for larger meetings, connect two TEVO-M5B-EX speakerphones using the 3.5mm daisy chain cable. The two units can switch roles as main and extension speakerphones.

4.2. System Requirements

The TEVO-M5B-EX is compatible with the following operating systems:

  • Windows 7/8/10 or above
  • MacOS 10.7 or above
  • Chrome OS V29.01547 or above

5. Operating Instructions

5.1. Basic Functions

  • Power On/Off: Use the dedicated ON/OFF switch or long-press the MUTE/UNMUTE button.
  • Volume Adjustment: Use the Volume Up (+) and Volume Down (-) buttons to adjust the speaker volume.
  • Mute Microphone: Press the Microphone Mute button to mute or unmute your microphone. The microphone indicator will change to reflect the status.
  • Mute Speaker: Press the Speaker Mute button to mute or unmute the speaker. The speaker indicator will change to reflect the status.
  • Answering/Ending Calls: Use the Answer/Hang up button to manage incoming and outgoing calls.

5.2. Daisy Chain Operation

When using two TEVO-M5B-EX units in a daisy chain configuration, they can cover a larger meeting area, suitable for 20-30 attendees or rooms sized 30-60 square meters. The voice pickup range extends to 12 meters (39.37 feet) with daisy-chained units.

Diagram showing the voice pickup range for a single speakerphone and an extended range when two units are daisy-chained.

Figure 7: Voice Pickup Range (Single vs. Daisy Chain)

6. Maintenance

6.1. Charging the Battery

The speakerphone has a built-in 8000mAh lithium battery. To charge, connect the device to a power source using the USB-C cable. A full charge takes approximately 3 hours. The battery provides up to 14 hours of music time and up to 27 hours of call time.

6.2. Cleaning

Wipe the device with a soft, dry cloth. Do not use abrasive cleaners or solvents, as they may damage the surface.

7. Troubleshooting

  • Device not recognized by computer: Ensure the USB cable is securely connected. Try a different USB port or restart your computer. If using a dongle, ensure it's properly inserted and the speakerphone is powered on.
  • No audio output/input: Check volume levels on both the speakerphone and your computer. Ensure the speakerphone is not muted. Verify that the correct audio device is selected in your computer's sound settings or conferencing software.
  • Bluetooth pairing issues: Ensure the speakerphone's Bluetooth is enabled and in pairing mode. Disable and re-enable Bluetooth on your device and try pairing again.
  • Poor audio quality (echo/noise): The TEVO-M5B-EX features built-in noise reduction and echo cancellation. Ensure these features are active. If issues persist, try repositioning the speakerphone or reducing background noise.
  • Daisy chain not working: Ensure both speakerphones are powered on and connected with the 3.5mm daisy chain cable. Check the cable for damage.

8. Specifications

FeatureSpecification
Product NameTEVO-M5B-EX
Bluetooth VersionBT5.0
Battery8000mAH (Built-in lithium battery)
Music TimeUp to 14 hours
Call TimeUp to 27 hours
Charge TimeUp to 3 hours
Connection TypeUSB/Bluetooth/Earphone Jack (3.5mm audio)
Meeting Room Size (Single Speakerphone)15-30㎡
Meeting Room Size (Daisy Chain Speakerphone)30-60㎡
Attendees (Single Speakerphone)Up to 15
Attendees (Daisy Chain Speakerphone)Up to 20-30
Pickup Range (Single Speakerphone)6 meters (19.68 feet)
Pickup Range (Daisy Chain Speakerphone)12 meters (39.37 feet)
Microphones4x Professional Mics Array
Microphone TypeOmni-directional (360 degree pickup range)
Microphone Sensitivity-27dBFS
Noise ReductionYes
Full Duplex AudioYes
AEC (Acoustic Echo Cancellation)Yes
Frequency Range100Hz to 22kHz
Speaker5W/120dB
Interface1 x Type-C, 1 x 3.5mm Daisy Chain Port, 1 x 3.5mm audio port
System RequirementsWindows 7/8/10+, MacOS 10.7+, Chrome OS V29.01547+
Power SupplyUSB: 5V DC @ 500 mA Maximum

9. User Tips

  • The TEVO-M5B-EX is compatible with a wide range of conferencing software, including WebEx, Skype for Business, Zoom, Join.me, Vidyo, Lync, GoToMeeting, BlueJeans, Cisco, and Vmix.
  • Its Plug & Play functionality means it's easy to set up without needing to install drivers.
  • Consider your meeting room size and number of attendees when deciding between a single speakerphone (up to 15 attendees, 15-30㎡) or a daisy-chained setup (up to 20-30 attendees, 30-60㎡).
  • The speakerphone supports various mounting options, including desktop, tripod, and PC.
Images showing the speakerphone being used in various remote working and meeting scenarios.

Figure 8: Application Scenarios

10. Warranty and Support

10.1. Warranty Information

The Tenveo TEVO-M5B-EX comes with a 2-year warranty from the date of purchase.

10.2. Technical Support

Tenveo provides comprehensive technical guidance, including pre-sale, mid-sale, and after-sale support. Maintenance is provided free of charge during the guarantee period.

Image displaying various certifications for Tenveo products, including FCC, CE, and RoHS.

Figure 9: Product Certifications

10.3. Contact Information

For support or inquiries, please contact:

  • Company: Sz Tenveo VideoTechnology Co., LTD
  • Email: sales15@tenveo.com
  • Website: tenveo.com
  • Address: Longhua District, Shenzhen, China

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