OBDSTAR MOTOMASTER Standard Motorcycle Scanner User Manual

1. Product Overview

The OBDSTAR MOTOMASTER is a new generation Android-based intelligent motorcycle scanner designed for comprehensive vehicle trouble diagnosis. It leverages OBDSTAR's advanced diagnostic technology, offering wide vehicle coverage, diverse functions, and accurate test data. This scanner communicates through the OBD connector, providing fault diagnosis for various motorcycle models and systems.

Key features include an Android 11 operating system, one-click OTA (Over-the-Air) upgrades, simple and intuitive menu guidance, complete diagnostic functions (code reading, clearing, data flow, action test, setting, coding), real-time data flow recording and playback, Wi-Fi connectivity for software updates, one-click remote assistance, and support for screen recording and wireless screen casting.

2. Safety Instructions

NOTE: Before operating and maintaining the equipment, please read this manual carefully, especially the safety precautions.

For the safety of yourself, other people, and to prevent damage to the equipment and the vehicle, all personnel operating this equipment must read and follow the safety precautions outlined below.

General Safety Warnings

• Always perform vehicle diagnostics in a safe environment.
• Keep the motorcycle scanner dry and clean, away from gasoline, water, and oily items. Clean the surface with a clean cloth dampened with mild detergent if necessary.
• Do not place the motorcycle scanner on the vehicle power distribution box, as strong electromagnetic interference may damage the scanner.
• Keep this product away from magnetic devices, as radiation from magnetic devices will erase stored information.
• Do not use this product in places with high temperatures or flammable gas (e.g., gas stations).
• Do not use the scanner during a thunderstorm to avoid lightning strikes or other injuries.
• Never operate the motorcycle scanner while driving, as distraction may cause an accident.
• Wear ANSI-compliant safety goggles.
• Keep clothing, hair, hands, tools, and testers away from running or hot engine parts.
• Perform diagnosis in a well-ventilated place due to harmful vehicle emissions.
• Before starting the engine, ensure the parking brake is applied, front wheels are blocked, and the shift lever is in neutral (manual) or park (automatic) to prevent sudden movement.
• Exercise extreme care when working around ignition coils, distributor covers, ignition lines, and ignition plugs, as these components generate high voltages when the engine is running.
• Equip special fire extinguishers for gasoline, chemicals, and electrical fires in the work area.
• Do not connect or disconnect the motorcycle scanner when the ignition switch is on or the engine is running.
• When disassembling and installing programmable read-only memory (PROM), wear a grounding metal strap to avoid ECU circuit failure from static electricity.
• When servicing the vehicle, strictly follow the diagnostic procedures and precautions in the maintenance manual.
• Ensure the vehicle's battery is sufficiently charged and the diagnostic connection is clean and secure to avoid scanner damage or erroneous data.
• Radio waves from this scanner may affect implantable medical devices (pacemakers, cochlear implants, hearing aids). Consult the device manufacturer for restrictions.
• In medical and healthcare settings where wireless devices are prohibited, turn off the scanner.
• The wireless device may interfere with aircraft flight systems; comply with airline regulations.
• This scanner and its accessories contain small parts; keep them out of reach of children to prevent damage or choking hazards.
• NCC Warning: Do not modify certified low-power radio frequency (RF) equipment to alter operating frequency, increase output power, or change original design characteristics without prior approval. Low-power RF equipment must not endanger aviation safety or cause harmful interference to authorized radio communications. If interference occurs, discontinue use immediately.

3. Product Components

3.1 Interfaces and Functions (Front View)

1. 8" LED Capacitive Touch Screen
2. Key/Chip/Remote Sensing Area
3. RJ45 Interface
4. HDMI Interface
5. USB Interface
6. Connector Interface for Main Diagnostic Cable
7. TF Card Slot
8. Type-C Interface
9. DC Charging Interface
10. ON/OFF Button - Long press to turn on/off the tablet; briefly press to lock/unlock the screen.
11. Power Indicator Light

3.2 Rear View

1. Foldable Stand - Deploy from the back of the tablet for stable placement and hands-free browsing.
2. Camera Lens
3. Camera Flash
4. Speaker

3.3 Test Main Cable

The Test Main Cable is used to establish the connection between the intelligent motorcycle scanner and the vehicle to be tested.

3.4 Accessories

The product comes with a variety of diagnostic cables and accessories to support different motorcycle brands and connection types. These include the M001 Main Cable, M015A Honda-4, M043 BRP-6, M041 OBD-6, M040 BMW-10, M034 Harley-4+6, M037 Ducati-4, M002, M005 Kawasaki-4+6, M012A Suzuki-6, M027 Kymco-3, M026 SYM-3, M004 Multi-3, M042A Polaris-8, M019 KTM-6, M006 Kawasaki-4+4, M018A Yamaha-3+4+3, and M021A Multi-6.

4. Setup

4.1 Power Supply

The intelligent motorcycle scanner can be powered by:

1. Internal rechargeable battery (supports approximately 4.5 hours of on-screen data viewing when fully charged).
2. AC/DC power supply (via wall outlet using the AC/DC power connector).
3. Vehicle power (direct connection to the cigarette lighter or other available power port).

4.2 Powering On

Press the [Lock/Power] button on the top right of the scanner for three seconds to power it on. The system will start up and display the lock screen. Swipe up on the screen to unlock it. A Disclaimer window will appear; scroll down, read it thoroughly, and tap [Agree] to proceed to the DP main menu. Tapping [Reject] will return you to the Android system homepage.

4.3 User Registration and Login

For new users, registration is required before downloading software. Tap the [Personal Center] icon in the DP menu, then select [Register] on the login interface. Fill in the required contact information (Contacts, Cellphone, Company name, Address, Post Code) and tap [Register]. Once registered, you can log in using your account number and password. If you forget your password, use the [Forgot password] option to recover it.

4.4 Connecting to the Vehicle

The connection method varies based on vehicle compatibility:

4.4.1 Connecting to OBD II Vehicle

Only the test main cable is required. Connect the male connector of the main diagnostic cable to the scanner and tighten the captive screw. Attach the 16-pin connector of the main test cable to the vehicle diagnostic socket. Refer to the diagnostic software's help data for socket location.

4.4.2 Connecting to Non-OBD II Vehicle

This requires a combination of the test main line and a vehicle-specific adapter. Connect the male connector of the main diagnostic cable to the scanner and tighten the captive screw. Locate the vehicle-specific diagnostic connector and connect its 16-pin female connector to the male connector of the main test cable. Finally, connect the dedicated diagnostic connector to the vehicle diagnostic socket.

5. Operating Instructions

5.1 DP Menu Overview

All operations are performed via the touch screen, guided by menu selection. The DP menu provides access to various applications:

• MOTO DIAG: Used for motorcycle diagnosis.
• Marine DIAG: Used for marine diagnosis.
• E-MOTO DIAG: Used for electric motorcycle diagnosis.
• Personal Center: For checking personal account information, token information, etc.
• IMMO: Operates key programming on motorcycles.
• Remote Test: Tests the frequency of remote control.
• ODO METER: Used for cluster recalibration.
• Upgrade: Used for diagnostic software updates.
• RFID: Used for transponder identification, read/write transponder, and key making.
• Programmer: Used for key refresh.
• ECU Flasher: Allows data to be read from ECM systems (Motorcycle) via OBD, BENCH, or BOOT modes. Supports ECU cloning, VIN read/write, PIN code read/write, mileage calibration, IMMO off, and more.
• TUNING: For tuning engine performance to achieve optimal fuel efficiency and driving performance.
• DEMO: Allows entering the software to view menus and functions without connecting to motorcycles.
• Repair Information: Used to search data.
• Data Management: For recorded data, diagnostic reports, and uninstalling models.
• Support: For product manuals, FAQs, log uploads, and remote assistance.
• Settings: For language switching, unit system, workshop information, cache clearing, etc.

5.2 Diagnostic Procedure

Connect the scanner to the vehicle via the test main line. Register and log in to your account. Download/Upgrade diagnostic software. Select desired functions and models. Execute the diagnosis. Complete diagnostics and exit.

NOTE: Before disconnecting the diagnostic main line or turning off the scanner, always exit the diagnostic operation interface and terminate all communication between the scanner and the vehicle to prevent damage to the vehicle ECU.

5.3 Screen Locator and Buttons

The bottom of the screen features navigation buttons:

5.4 Other Applications

The scanner includes various other Android applications accessible from the DP menu or desktop, such as:

• Wi-Fi: Connect to WLAN for internet access and software downloads.
• Browser: Browse webpages using the pre-installed browser.
• Calculator: Perform basic and functional calculations.
• Camera: Take photos and record videos.
• Gallery: View photos and videos stored on the device.
• Clock: Access alarm, timer, stopwatch, and other time-related functions.
• ES File Explorer: Manage files on the device and transfer files via USB flash drive.
• Screen Recording: Record screen activity.
• Screen Projection: Cast the scanner's screen to another device on the same network.

6. Maintenance

6.1 Scanner Care

• Keep the scanner and its accessories dry. Do not use external heating equipment to dry it.
• Avoid strong shocks or vibrations to prevent damage or battery issues.
• Do not expose to excessively high or low temperatures, which can cause malfunction, fire, or explosion. Battery performance is limited below 0°C.
• Use mild detergents for cleaning; avoid potent chemicals. Turn off and disconnect the charger before cleaning.
• Do not disassemble the scanner or accessories, as this will void the warranty.
• If the screen is partially broken due to impact, do not touch or try to remove broken parts. Stop using it immediately and contact a service station.

6.2 Usage of the Battery and the Charger

• Disconnect the scanner and unplug the charger from the power outlet once charging is complete.
• Do not connect metal conductors to the battery or touch its ends to avoid short circuits, burns, or overheating.
• Do not place the battery or scanner near heating equipment (microwave oven, oven, radiator). Batteries may explode when overheated.
• Do not disassemble or modify the battery to prevent leakage, overheating, ignition, or bursting.
• If battery fluid leaks, avoid skin or eye contact. Rinse immediately with clean water and seek medical treatment if contact occurs.
• If the charger's cable is damaged, stop use to avoid electric shock or fire.

6.3 Software Update (OTA)

The scanner supports Over-the-Air (OTA) updates for its Android system and diagnostic software. To update, navigate to [Upgrade] in the DP menu. Log in to your account, and the system will display all upgradable software. Select the desired software and tap the upgrade button. For system updates, go to [Settings] > [System updates] and the system will automatically check for new versions.

NOTE: Before upgrading, ensure the battery level is above 30% and the power adapter is connected. Do not operate the device during the upgrade process.

6.4 Restoring Factory Settings

Restoring factory settings will delete all data, including downloaded applications, and return the product to its factory state. To perform this, go to [Settings] > [System] > [Reset Options] > [Erase all data (factory reset)].

NOTE: Back up all important data before restoring factory settings.

6.5 Clear Cache

If the scanner experiences freezing due to insufficient space, you can clear the cache. Navigate to [Settings] > [Clear Cache] and tap the Clear Cache button. This will clear temporary data while retaining user account information.

7. Troubleshooting

7.1 Communication Failure Prompt

If the scanner fails to establish communication with the vehicle, a prompt message will appear with inspection instructions. Possible reasons include:

• Ignition is not turned on.
• Main line is not well connected.
• Faulty vehicle, data cable, or connector wiring.
• Battery is exhausted.
• Vehicle is not equipped with the selected system.

7.2 Frequently Asked Questions (FAQ)

Access the FAQ section by tapping [Support] > [FAQ] in the DP menu for common issues and solutions.

• Unable to Start: If the device doesn't turn on, connect it to the DC power supply and charge it. If the battery is very low, wait a few minutes. Ensure the ambient temperature is not below -20°C. If issues persist, contact after-sales service.
• Touchscreen Interference: Disconnect the power supply or restart the device. Remove static electricity from your hands. If the abnormality persists, contact after-sales service.
• Slow or Failed Upgrade: Check Wi-Fi connection and signal strength. Ensure the service subscription period has not expired.

8. Specifications

8.1 Hardware Comparison: MOTOMASTER vs. MS80

The MOTOMASTER features an Android 11 operating system, screen recording, wireless screen casting, a Quad-core 64-bit Cortex-A55 2.0GHz CPU, 9000mAh battery, 4+64GB storage, an 8.0-inch fully laminated sunlight readable screen with 1280*800 resolution, a rear 8MP auto-focus camera, Bluetooth 5.0, RJ-45, HDMI, Type-A/Type-C external interfaces, dual-band 2.4G/5GHz WiFi, built-in CANFD, built-in DOIP, built-in Low Speed (Fault Tolerant) CAN, built-in RFID, and built-in Remote Test capabilities. This represents a significant upgrade over the MS80 model.

9. User Tips

• The MOTOMASTER offers extensive vehicle coverage, supporting many car and motorcycle models, making it a versatile tool for diagnostics.
• The device is considered reliable by users for long-term use, especially given its external testing certifications.
• Its high quality is highlighted by features such as One Key Update, Bluetooth, and Wi-Fi connectivity, which contribute to its performance.
• Please note that the device currently supports English only and cannot be changed to other languages.

10. Warranty and Support

10.1 One-Year Limited Warranty

OBDSTAR Technology Co., Ltd. provides a one-year limited warranty to the original retail buyer from the date of delivery. If the product or any part proves defective in material or workmanship under normal use, OBDSTAR will repair or replace it free of charge. This warranty does not cover damage due to abnormal use, negligence, unauthorized alteration, improper installation, storage, removed/altered serial numbers, exposure to extreme conditions, use of unauthorized accessories, cosmetic defects, or damage from external causes (fire, mud, sand, leaking batteries, etc.).

10.2 Customer Service Center

For any problems during operation, please contact the service hotline: +86-755-86707161. If the scanner requires repair, send it with the purchase invoice and problem description to:

OBDSTAR Technology Co., Ltd. After-Sales Service Address:
Floor 2, Block B3, Junfeng Industrial Park, Chongqing Road, Peace Community, Fuhai Subdistrict, Bao'an District, Shenzhen, 51800, China

If the scanner is under warranty, maintenance is free. For out-of-warranty repairs, charges will apply.

10.3 User Manual (PDF)

A detailed user manual in PDF format is available for download. You can access it via the following link: OBDSTAR MOTOMASTER User Manual (PDF).