OBDSTAR MS50

Contents

OBDSTAR MS50 Standard 5 Inch New Generation Motorcycle Diagnostic Tool User Manual

Model: MS50

Brand: OBDSTAR

1. Introduction

1.1 Product Profile

This device is a new Android-based vehicle trouble diagnostic device developed for Internet applications. It inherits from OBDSTAR advanced diagnosing technology and is characterized by covering a wide range of vehicles, featuring powerful functions, and providing precise results. Through motorcycle diagnostic OBD connector and variant mobile intelligent terminals, it achieves motorcycle trouble diagnosis for full car models and full system vehicles. Meanwhile, taking advantage of mobile Internet, this device integrates all product resources and services of OBDSTAR.

1.2 Features

  • Diagnostic Function: Diagnoses the electronic control system of prevailing vehicle models covering Asian, European, American, and Chinese. Functions include Read DTCs, Clear DTCs, Read data stream, Special functions, etc.
  • User-Friendly Interface: Specially designed for the Android platform with a clear and user-friendly interface.
  • Support Center: Equipped with a powerful database. Large number of videos help users to operate the device easily.
  • Personal Center: Manages user information and device configuration.
  • Upgrade: Built-in Wi-Fi mode enables application downloading and diagnostic function via one-key upgrade.
  • System Setting: Allows setting VCI information, language, unit, workshop information, network test, and more.
  • Remote Assistance: Achieves remote assistance through this function.

1.3 Knowledge of this Device

The device consists of a tablet computer, a main test cable, and various other cables.

OBDSTAR MS50 device with icons for functions

Figure 1: OBDSTAR MS50 device showing its main functions.

MS50 device showing motorcycle support car series

Figure 2: MS50 device displaying motorcycle support for various car series.

Supported System List

Figure 3: Supported systems including Engine Control Unit, ABS, and Transmission Control Unit.

2. Setup

2.1 Unboxing and Device Overview

The OBDSTAR MS50 comes in a protective case with various cables and connectors. Familiarize yourself with the components before use.

Video 1: Product overview and initial setup guide for the OBDSTAR MS50.

MS50 device with ports labeled: Charging Port, USB Interface, Main Wire Port, Type C Port, Power/Lock

Figure 4: Labeled ports on the OBDSTAR MS50 device.

2.2 Accessories

The standard configuration includes the tablet computer, main test cable, and various diagnostic connectors. The number of standard connectors varies with different product models. Refer to the product packing list for details.

MS50 device and various diagnostic connectors/cables

Figure 5: OBDSTAR MS50 with a selection of diagnostic cables and connectors.

Common connectors include:

  • M001 Main Cable
  • M002 Power Cable
  • M002A, M002B, M003A Multi-functional jumpers
  • M004, M005, M006, M007, M008, M009, M011, M012, M013, M014, M015, M015A, M018, M018A, M019, M020, M021, M021A, M022, M024, M026, M027, M028, M030, M034, M037, M038, M040, M041, M042, M043, M045, M046, M047, M048, M050, M051, M052, P001 (Specific vehicle brand/model connectors)

2.3 Charging the Device

  1. Connect the included USB cable with the charger.
  2. Plug the charger into an AC outlet.
  3. When connected, the battery logo will indicate charging status.
  4. Once the battery logo indicates full charge, disconnect the charger from the AC outlet.
  5. Unplug the USB cable from the device.

2.4 Power On/Off

  • Power On: Press and hold the Power button for three seconds to turn on the device.
  • Power Off: Press and hold the Power button for three seconds to turn off the device.

2.5 Initial Configuration (Wi-Fi, Registration, Login)

  1. Connect Power Supply: Ensure the device is connected to a power supply before registration.
  2. Connect Wi-Fi: Swipe down from the top of the screen, tap the Wi-Fi icon, select your network, and enter the password.
  3. User Registration: From the Personal Center interface, click "Register". Fill in your account information (username, password, email) and contact information (cellphone, company name, address, post code). Click "Register" and then "Login now!".
  4. User Login: Enter your registered username and password on the login screen and click "Login".

2.6 Connecting the VCI Connector

  1. Locate your motorcycle's diagnostic socket. The connectors vary by model; use the corresponding adapter. Refer to the diagnostic bitmap in the software data for approximate locations.
  2. Plug the diagnostic connector of this device into the diagnostic socket.

3. Operating

3.1 Navigating the Device

  • Print Screen: Use the print screen button to take a screenshot and save it to the gallery.
  • Back Button: Returns to the previous interface or exits the program.
  • Home Button: Returns to the desktop.
  • Touch Screen Menu Button: Selects desired items.
  • DP Button: Enters the diagnose and program interface.
  • VCI Button: Enters system settings.

3.2 Customizing Your Desktop

  • Add Items: On the main menu, hold and press the desired item. The system will automatically place the icon on the desktop.
  • Move Items: Hold and press the item. Once a movable circle appears, drag it to the target location.
  • Delete Items: Hold and press the desired item. An "X Delete" option will appear. Drag the item to "X Delete" until it turns red, then release.
  • Change Wallpaper: Hold and press a blank area on the desktop, choose a wallpaper, and click the upper left corner to set it.
  • Create Folder: Drag one icon onto another to create a folder, then input the folder name.

3.3 Touch Screen Operations

  • Tap: Use your finger to tap desired items to confirm or open.
  • Long-press: Press and hold the current interface, icon, or input field for available operation options.
  • Slide: Use your finger to slide the screen horizontally or vertically.
  • Drag: Hold and press the desired item, then drag it to any location.

3.4 Lock and Unlock Screen

  • Lock: When the device is ON, press the POWER key to lock the screen. The system will also lock automatically after a period of inactivity.
  • Unlock: Press the POWER key to activate the screen, then drag the lock icon to "Unlock position."

3.5 Notification Bar

The notice bar displays activities and messages.

  • Turn On: When a new notification icon appears, slide the status bar downwards. Click the desired item to open it.
  • Turn Off: Click on a blank space of the screen when the panel is open to retract it.

3.6 Input Method

To set the input method, enter the main menu, choose "Settings" > "Language and keyboard" to select your desired input method. The device supports Sogou input, Android keyboard, and Google input method.

3.7 Airplane Mode

To disable wireless functions (mobile network, Bluetooth, WLAN), press the POWER key and choose "Airplane mode" from the pop-up menu. Alternatively, access the main menu, and choose "Settings" > "WLAN" > "More..." > "Airplane mode".

3.8 WLAN Settings

This function allows you to surf the Internet and download data via Wi-Fi.

  1. Set Wi-Fi On: Enter the main menu, choose "Settings" > "WLAN". When the WLAN sign appears blue, Wi-Fi is active.
  2. Connect to WLAN: Start WLAN. The device will automatically detect and connect to current WLANs. Select your desired network and input the password.

3.9 Browser Functionality

You can use any app based on a browser website and network.

  1. Open Browser: Enter the main menu, tap the OBDSTAR browser. Choose a homepage or input a website address.
  2. Zoom In/Out: Double-tap with your finger to zoom in/out, or pinch/spread two fingers on the screen.
  3. Save Favorite Webpage: While browsing, tap the Function Menu at the top right and choose "Save to bookmarks".
  4. Open Multiple Pages: The browser supports multiple tabs. Tap the Fold Button at the top right to open a new window.
  5. Customize Internet Settings: In the Function Menu, choose "Settings" to adjust browser settings, privacy, and security.

This option manages pictures and video files.

  1. Open Gallery: Enter the main menu, tap "Gallery". The system automatically searches for images and videos on the device and SD card.
  2. Browse Images: Tap the picture folder you want to view, then swipe left/right to navigate.

3.11 Music Playback

Music files are categorized into Artists, Albums, Songs, and Playlists. Tap the desired music to play. You can switch to other applications while music plays in the background.

3.12 Calculator

Use the calculator for basic arithmetic operations (plus, subtract, multiply, divide) and function operations (sin, cos, tan, log).

3.13 Calendar

This function allows you to view the calendar or create to-do events. Enter the main menu, tap "Calendar". Swipe up/down to switch months. Tap a day to view options.

3.14 Alarms

  1. Add Alarm: Enter the main menu, tap "Alarm", then tap the '+' icon to add an alarm. Set the detailed information.
  2. Delete Alarm: Tap the desired alarm, then tap the trash can icon to delete it.
  3. Customize Alarm: Enter the main menu, tap "Alarm", then the menu button and choose "Settings" to adjust volume and duration.
  4. Countdown Set: Enter the main menu, tap the countdown icon, set the time, and start/stop.
  5. Second Clock Setting: Enter the main menu, tap the second clock icon to choose and set.

3.15 ES File Viewer

Open the ES file viewer from the main menu to manage SD card content, browse music, pictures, videos, documents, and applications.

3.16 Adjusting Brightness

Enter the main menu, tap "Settings" > "Display" > "Brightness". Drag the slider to adjust the screen brightness.

3.17 Setting Screen Lock

Enter the main menu, tap "Settings" > "Security" > "Screen lock". Choose a pattern and follow the on-screen prompts to set it.

3.18 Application Management

  1. View Installed Applications: Enter the main menu, tap "Settings" > "Apps". You can view application information, sort by size, or reset app preferences.
  2. Uninstall Application: Tap the desired app in the list, then tap "Uninstall" and follow instructions.
  3. View Running Applications: In "Settings" > "Apps", scroll to the RUNNING tab. You can view or stop running applications.

3.19 Diagnostic Software Main Interface

The main interface is divided into two pages, including functions like Moto Diag, TeamViewer, Personal Center, Settings, Support Center, and Upgrade.

3.20 Starting a Diagnosis

Tap "Moto Diag" from the main menu to enter the function and vehicle selection page. The Favorites menu path is shown by default.

Diagnosis screen showing vehicle selection

Figure 6: Diagnosis screen with vehicle selection options.

3.21 Selecting Vehicle Series

Click the plus sign to enter the interface for selecting vehicle series. Tick the square in the upper right corner to add to favorites. To delete, click the minus sign and remove the tick.

3.22 Selecting Software Version

After selecting the vehicle, you will be prompted to select the software version.

3.23 Auto Scan

Select "AUTO SCAN" to automatically detect and diagnose the vehicle's systems.

3.24 Reading Vehicle Information

Tap "Read vehicle information" to view details such as Name, ECU Mode, and Calibration Verification Numbers.

3.25 Reading Stored Codes

Tap "Read Stored Codes" to retrieve any diagnostic trouble codes (DTCs) stored in the vehicle's ECU.

3.26 Clearing Trouble Codes

After addressing any issues, you can clear the DTCs from the vehicle's system.

3.27 Reading Data Stream

This function allows you to view live data from the vehicle, including Number of DTCs, Malfunction Indicator Lamp (MIL) Status, DTC That Caused Required Freeze Frame Data Storage, Fuel System 1 Status, and Fuel System 2 Status.

4. Maintenance

4.1 Battery Care and Power Saving

  • If the battery is unused for a long time or completely discharged, it may not turn on immediately when charged. Charge it for a period before turning it on.
  • Using data services increases power consumption.
  • Charging time varies with temperature and battery consumption.
  • A beep will sound when the battery is low. The device will switch off automatically if the battery is very low.
  • To save power: turn off the LCD when unattended, shorten standby time, decrease LCD brightness, change live wallpaper to gallery, and turn off Bluetooth when not in use.

4.2 System Settings

  • VCI Information: View Serial Number (SN), Firmware Version, Hardware Version, and Software Version.
  • Language: Select your preferred language (e.g., English, Spanish, Portuguese, Russian, etc.).
  • Unit: Set measurement units (e.g., Metric).
  • Workshop Information: Enter details like Station Name, Address, City, and Province.
  • DC Calibration: Perform voltage calibration if the voltage is abnormal. Requires a password.

4.3 Software Updates and Upgrades

The device supports one-key upgrades via Wi-Fi.

  1. Detection System Upgrade: The system APK automatically detects the version. If an update is available, a red dot appears on the upgrade button. Click to prompt for software upgrade.
  2. Diagnostic Program Installation: After confirming the upgrade, the program will install. Ensure a stable internet connection.
  3. Bulk Update: From the main screen, select "Bulk Update" to download and upgrade multiple software components simultaneously.
  4. Renewal Fee: To upgrade software service years, you may need to consume CREDIT.

4.4 Factory Reset

This option restores the device to default factory settings, deleting all data and downloaded applications. Back up important data before proceeding. Access via "Settings" > "Backup & reset" > "Factory data reset".

4.5 General Repair and Maintenance

  • Keep the device and accessories dry. Do not use external heating equipment.
  • Avoid strong shock or vibration.
  • Do not expose to too high or low temperatures.
  • Do not use potent chemicals or strong detergents for cleaning.
  • Do not disassemble the device or accessories.
  • If the device collides with a hard object or is strongly impacted, stop using it and contact service.

5. Troubleshooting

5.1 Frequently Asked Questions (FAQ)

The device includes an FAQ section under the Support Center to address common issues.

  • Startup Failure: If the device fails to start, connect the DC power supply. If the battery is too low, it may take a few minutes to power on. If the device is still unable to power on, contact customer service.
  • Touchscreen Interference: If abnormal touchscreen interference occurs, disconnect power or restart. If it persists, contact customer service.
  • Slow or Failed One-Key Upgrade: Check Wi-Fi connection. If the issue persists, contact customer service.
  • Software Deletion: To uninstall vehicle models, go to Data Management, tick the models, and delete.
  • System Language Switch: Enter "Setting" > "Language & input", then choose the desired language.

5.2 Network Test

The network test function helps diagnose connection failures. Test logs can be submitted for analysis by engineers.

5.3 Remote Assistance

The device supports remote assistance via third-party software like TeamViewer QuickSupport. This allows technical support to connect to your device remotely for troubleshooting.

6. Specifications

6.1 Technical Parameters

Attribute Value
Operation System Android 5.1.1
CPU RK3128 Quad-Core, ARM Cortex A7@1.2Ghz
Battery 2600mA, rechargeable polymer lithium battery
Extension Memory Card 32G Micro SD (TF) card supported
LCD 5.0 inches
LCD Resolution 800*480
Touch Screen Capacitive touch screen
Wi-Fi Supported
Working Temperature -20°C ~ 55°C (14°F ~ 131°F)
Storage Temperature -20°C ~ 70°C (-4°F ~ 158°F)
Weight About 700g
Dimensions 198mm*115mm*31mm
Software Update Yes
External Testing Certification CE
Voltage 12V
Power (W) 8W

7. Warranty and Support

7.1 Warranty Information

The warranty is applicable to users and distributors who purchase OBDSTAR products through normal procedures. Within one year from the date of delivery, OBDSTAR electronic products are covered for material or process defects. Damage due to abuse, unauthorized changes, non-product design purposes, or failure to comply with manual operations is not covered.

7.2 Customer Service

For any problems during operation, contact the Service Hotline: 0086-755-86707161. For repairs, send the device to OBDSTAR Technology Co., Ltd. with the purchase invoice and problem description. In-warranty repairs are free; out-of-warranty repairs will be charged.

Copyright 2017 by OBDSTAR Technology Co., Ltd. All rights reserved. No part of this publication may be reproduced without prior written permission. OBDSTAR is a registered trademark. Other product names mentioned are for explanation only and belong to their respective owners.

7.4 Safety Precautions

Before using this device, please read the following safety information carefully:

  • Never collide, throw, or punch the device. Avoid falling, extruding, or bending.
  • Do not use in exceptionally cold, hot, dusty, damp, or dry environments.
  • Turn off the device where its use is forbidden or may cause interference/risk.
  • Do not use while driving.
  • Observe regulations at medical sites; turn off the device near medical equipment.
  • Turn off before boarding an airplane.
  • Never place the device near strong electromagnetic fields.
  • Do not dismantle the device yourself. Contact the dealer for inquiries.
  • Keep the device away from magnetic devices to prevent data erasure.
  • Do not use in high temperature environments or with flammable gas.
  • Store out of reach of children.
  • Use only the included battery and charger to prevent explosions.
  • Adhere to laws and regulations, respect privacy and legal rights.

Precautions On Using This Device

The ignition switch should be OFF while plugging or unplugging the diagnostic connector.

Precautions for ECU Operation

  • Do not disconnect the inner consumer when the ignition switch is on.
  • Keep the computer away from magnetic objects.
  • Cut off the power supply of the ECU system before welding on the vehicle.
  • Pay attention to the ECU and sensors during operation.
  • Ground yourself when disassembling PROM to prevent damage to ECU and sensors.
  • Connect the ECU harness connector firmly to prevent damage to electronic elements.

Safety Warnings and Cautions

  • Medical Equipment: Comply with provisions to shut down the device in medical facilities. Radio waves may affect implantable medical devices; consult manufacturers if using such devices.
  • Flammable and Explosive Area: Do not use at gas stations or near flammable materials. Do not store equipment with flammable liquids/gases.
  • Traffic Safety: Do not hold while driving. Wireless devices may interfere with aircraft flight systems; turn off on airplanes.
  • Operating Environment: Avoid dusty, humid, dirty, or magnetic environments. Do not use during lightning storms. Turn off where prohibited. Use within specified temperature ranges (0°C to 40°C when powered by adapter, -10°C to 40°C when powered by battery).
  • Child Health: Device and accessories may contain small parts. Keep out of reach of children.
  • Environmental Protection: Comply with local laws for device and battery disposal. Do not dispose as ordinary household waste.
  • Original Accessories: Use only original accessories to ensure performance and warranty validity.
  • Use Batteries and Chargers: Disconnect when charging is complete. Do not short-circuit the battery. Keep away from heating equipment. Do not disassemble or modify the battery. If battery leaks, rinse immediately and seek medical attention. Do not use damaged charger cables. Do not throw batteries into fire.

8. User Tips

  • Language Support: The device supports multiple languages, including Spanish. Ensure you select your preferred language in the settings for optimal use.
  • Customs and VAT: Be aware that additional customs fees and VAT may apply depending on your country. These costs are separate from the product price.
  • Software Updates: Regularly check for and install software updates via the one-key upgrade function to ensure compatibility with the latest vehicle models and features.
  • Remote Assistance: Utilize the remote assistance feature (e.g., TeamViewer QuickSupport) if you encounter complex issues that require expert help.

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