Blackview XPLORE 1 Walkie Talkie Rugged SmartPhone User Manual

1. Introduction

Welcome to the Blackview XPLORE 1 Walkie Talkie Rugged SmartPhone user manual. This device combines the functionality of a powerful 5G smartphone with a robust walkie-talkie, designed for demanding environments and extended use. Featuring a massive 20,000mAh battery, a 6.78-inch 120Hz display, and advanced AI capabilities, the XPLORE 1 is built to withstand extreme conditions while keeping you connected.

2. Specifications

3. Setup Guide

3.1 SIM and TF Card Installation

The XPLORE 1 supports dual SIM cards or one SIM card and one TF (microSD) card for expanded storage. The card slot is located on the side of the device.

1. Locate the card slot on the side of your device.
2. Use the provided SIM ejector tool to open the card tray.
3. Carefully place your Nano-SIM card(s) and/or TF card into the designated slots on the tray. Ensure the gold contacts are facing down and the cards are correctly oriented.
4. Gently push the tray back into the device until it clicks into place.

3.2 Initial Charging

Before first use, it is recommended to fully charge your XPLORE 1. The device supports 55W wired fast charging and 45W wireless charging (with compatible dock).

1. Wired Charging: Connect the Type-C charging cable to the phone's charging port and plug the other end into a compatible 55W fast charger.
2. Wireless Charging: Place the phone on a compatible 45W wireless charging dock. Ensure the phone is correctly aligned for charging.

3.3 Power On/Off

• To Power On: Press and hold the Power button (usually on the right side) until the Blackview logo appears.
• To Power Off: Press and hold the Power button, then select "Power off" from the options on the screen.
• To Restart: Press and hold the Power button, then select "Restart" from the options.

3.4 DokeOS 5.0 Initial Setup

Upon first power-on, you will be guided through the initial setup process for DokeOS 5.0, based on Android 15. Follow the on-screen prompts to:

• Select your language and region.
• Connect to a Wi-Fi network.
• Sign in with your Google account.
• Set up screen lock (PIN, pattern, password, fingerprint, or face recognition).
• Review and accept terms and conditions.

4. Operating Instructions

4.1 Basic Phone Functions

• Making Calls: Open the Phone app, dial the number, and tap the call icon.
• Sending Messages: Open the Messages app, start a new conversation, enter the recipient and message, then send.
• Internet Access: Ensure you have a mobile data plan or are connected to Wi-Fi. Open your preferred browser or app to access the internet.
• Face & Fingerprint Unlock: Set up these biometric security features in the device settings for quick and secure access.

4.2 Walkie Talkie Functionality

The XPLORE 1 features a built-in hardware walkie-talkie for reliable communication without network dependency.

• PTT Button: The dedicated Push-to-Talk (PTT) button on the side allows for instant communication. Press and hold to speak, release to listen.
• Communication Modes:
  • Private Call: One-on-one communication with a specific contact.
  • Group Call: Communicate with a pre-defined group of members (supports up to 100+ group members).
  • All Call: Broadcast your message to all full-channel members.
• Dual-Slot Communication: The device supports controllable dual-slot communication, allowing two teams to talk simultaneously on a single frequency (available in digital mode only).
• Dual Mode Compatibility: Interconnects between digital and analog devices, bridging old and new communication systems.
• Noise Reduction: Features ENC Noise Reduction and a Smart Noise Filter to ensure crystal-clear, noise-free audio, even in extreme environments.
• Range: Up to 20KM in open wild areas and 4.5KM in urban areas.

4.3 Camera Features

The XPLORE 1 is equipped with a versatile camera system for various shooting conditions.

• Main Camera: 64MP for high-resolution photos and 4K video recording. Features 8X Optical Zoom for capturing distant details.
• Night Vision Camera: 20MP for clear imaging in low-light or complete darkness.
• Front Camera: 50MP Samsung ISOCELL JN1 for high-quality selfies and video calls.
• ImageX App: Utilize the built-in ImageX app with up to 18 AI editing tools to enhance your photos.
• Underwater Camera Mode: A dedicated mode for capturing photos and videos underwater.

4.4 Display Features

• Main Display: A large 6.78-inch 2.4K FHD+IPS display with a 120Hz refresh rate for smooth visuals.
• Secondary Display: A 2.01-inch sub-screen (240*296 resolution) provides quick access to information like time, music controls, call management, notifications, weather, step count, compass, and quick selfies.

4.5 AI Features

The XPLORE 1 integrates advanced AI capabilities through Doke AI 2.0, powered by DeepSeek-R1, ChatGPT, and Gemini AI 2.0 Flash.

• AI Voice Wake-up & Full-screen Smart Assistance: Interact with your device hands-free.
• Hi Doki App: An AI assistant for smart Q&A, text-to-image, image-to-image, music composition, online search, document parsing, tutoring, and role-play chat.
• VidGen App: Create videos from text or images with AI.
• Soundle App: An AI music and song maker to adjust style, mood, instruments, and rhythm, or write lyrics.

4.6 Rugged Features

The XPLORE 1 is built to be highly durable and resistant to harsh conditions.

• Certifications: IP68, IP69K, and MIL-STD-810H certified for water, dust, and drop resistance.
• Water Resistance: Withstands 2 meters underwater for 30 minutes.
• Drop Resistance: 1.5 meters drop-proof and 6 meters free-fall durability.
• Corning Gorilla Glass 5: Provides 2x improved scratch and drop resistance for the screen.
• Glove Mode 2.0: Increased touch sensitivity for use with gloves.

4.7 Other Features

• Infrared Remote Control: Use your phone as a universal remote for various devices like TVs, air conditioners, and projectors.
• Customized Shortcut Button: Assign functions like sound recording, flashlight, screenshots, underwater camera, PTT, or SOS to a physical button for quick access.
• Navigation: Supports GPS, GLONASS, BeiDou, Galileo, and QZSS (L1, L5) for accurate positioning.
• NFC: For contactless payments and data transfer.

5. Maintenance

5.1 Cleaning

• Regularly wipe the screen and body with a soft, damp cloth.
• For the rugged features, ensure the USB port plug and earpiece mesh are free from dirt and debris to maintain waterproof integrity.
• Avoid using harsh chemicals or abrasive materials for cleaning.

5.2 Battery Care

• To prolong battery life, avoid extreme temperatures.
• Do not leave the device fully charged or fully discharged for extended periods.
• The 20,000mAh battery is designed for long endurance; utilize the intelligent charging protection features to optimize its lifespan.

5.3 Software Updates

Blackview provides 3 years of Android updates to ensure your device remains secure and up-to-date with the latest features. Check for system updates periodically in the device settings.

5.4 Cooling System

The XPLORE 1 features a 5,480mm² Integrated Cooling System with copper foil, graphite sheet, and thermal silicone to prevent overheating and maintain optimal performance, even during intensive tasks like gaming.

6. Troubleshooting

6.1 Common Issues and Solutions

• Device not turning on: Ensure the battery is charged. Connect to the charger and try again. If unresponsive, perform a forced restart by holding the power button for an extended period (e.g., 10-15 seconds).
• Charging issues: Check the charging cable and adapter for damage. Ensure the Type-C port is clean and free of debris. If using wireless charging, ensure proper alignment on the dock.
• Walkie Talkie not connecting: Verify both devices are on the same channel and frequency. Ensure antennas are securely attached. Check for obstructions if in an urban area.
• Poor network signal: Move to an area with better reception. Check if your SIM card is properly inserted.
• Apps crashing or freezing: Close and reopen the app. Clear the app's cache in settings. If the issue persists, uninstall and reinstall the app.
• Slow performance: Use the System Manager app for one-tap cleaning and optimization. Close unnecessary background apps.

6.2 Factory Reset

If you encounter persistent software issues, a factory reset may resolve them. Warning: This will erase all data on your phone. Back up important data before proceeding.

1. Go to Settings > System > Reset options.
2. Select "Erase all data (factory reset)".
3. Confirm your decision and follow the on-screen prompts.

7. User Tips

• Optimal Walkie Talkie Performance: Always ensure the walkie-talkie antennas are securely attached for the best signal range and clarity.
• Custom Shortcut Button: Program the customizable shortcut button for quick access to your most used features, such as the PTT function, flashlight, or SOS.
• Underwater Photography: When using the device underwater, activate the dedicated Underwater Camera Mode for improved image quality and touch response.
• Maintain Ruggedness: Regularly inspect and clean the USB port plug and earpiece mesh to ensure they are free of dirt and properly sealed, maintaining the device's waterproof and dustproof ratings.
• Battery Management: Take advantage of the Power Saving Mode and Intelligent Charging Protection features to maximize the lifespan and daily usage of the massive 20,000mAh battery.

8. Warranty and Support

Your Blackview XPLORE 1 Walkie Talkie Rugged SmartPhone comes with comprehensive support and warranty coverage.

• Standard Warranty: The product includes a 1-Year Warranty from the date of purchase.
• Extended Warranty: An additional 2-Year Extended Warranty is available, providing peace of mind for a longer period.
• Software Updates: Enjoy 3 years of Android updates, ensuring your device stays current with the latest features and security patches.
• Online Support: 24/7 online support is available to assist you with any queries or issues.
• Offline Repair Centers: For hardware- related concerns, expert technicians are available at authorized offline repair centers.