QCY Heroad V200 BH25H4GMA Gaming Over Ear Headphones User Manual

1. Product Overview

The QCY Heroad V200 BH25H4GMA is a multi-platform compatible gaming headset designed for an immersive audio experience. It features 7.1 surround sound, 50mm neodymium drivers, and ultra-low latency for seamless real-time gaming. The headset offers versatile connectivity options including Bluetooth 6.0, 2.4GHz wireless, and wired USB-C. It also boasts a detachable noise-canceling microphone, dynamic RGB lighting, and a comfortable, lightweight design for extended use.

2. Package Contents

Please check the box for the following items:

• Headset
• Type-C Charging Cable
• 3.5mm Detachable Microphone
• 2-in-1 2.4G Dongle (Type A + Type C)
• User Manual

Image: Contents of the QCY Heroad V200 package.

3. Setup Instructions

3.1 Charging the Headset

• Low battery: Red light flashes.
• Charging: Red light breathes.
• Fully charged: Red light off.
• Connect the headset via the USB-C charging cable. The red light will turn on during charging and turn off when fully charged.
• Rated input: 5V 500mA.
• Charging time is approximately 5 hours.

3.2 Bluetooth Pairing

1. After powering on (long press the Multi-Function Button for 1.5 seconds), the headset automatically enters pairing mode (red and blue lights flashing alternately).
2. On your phone or device, turn on Bluetooth and search for "QCY Heroad V200".
3. Tap to connect. If previously connected, the headset will automatically reconnect.

3.3 2.4GHz Wireless Mode

1. Plug the 2-in-1 dongle (USB-A or USB-C) into your device (PC, laptop, PS4/PS5, Switch).
2. Double-tap the Multi-Function Button on the headset to switch to 2.4GHz mode.
3. The headset will connect automatically (solid blue light indicates connection).

3.4 Wired Mode

• Connect the headset to your device (PC, laptop, PS4/PS5) using the provided USB-C cable.
• A solid red light indicates a successful wired connection.

3.5 Driver Software Installation (for PC)

• Visit the QCY website, search for the "QCY Heroad V200" model.
• Download the QCY Heroad driver (compatible with Windows 10/11 only).
• Follow the setup guide to complete the installation and unlock all features, including EQ tuning and immersive sound effects.

4. Operating Instructions

4.1 Button Controls

Image: Detailed button instructions for the QCY Heroad V200 headset.

• Power On: Long press the Multi-Function Button (MFB) for 1.5 seconds.
• Power Off: Long press the MFB for 3 seconds.
• Answer/End Call: Single press the MFB.
• Reject Call: Long press the MFB for 2 seconds.
• Play/Pause: Single press the MFB.
• Mode Switch (Bluetooth/2.4GHz): Double press the MFB.
• Sound Effect Switch: Triple press the MFB.
• Volume Up: Rotate the volume button upward.
• Volume Down: Rotate the volume button downward.
• Mute/Unmute Microphone: Single press the Mic button.
• Toggle RGB Lights: Double press the Mic button.
• Voice Prompt Language Switch (EN/CN): Long press the Mic button for 2 seconds.

4.2 Dual Mode Connection & Switching

The headset supports simultaneous connection to multiple devices via Bluetooth and 2.4GHz wireless. You can switch between these modes with a single tap, allowing for seamless transitions between work and play without needing to reconnect each time.

Image: Dual Mode Connection feature, allowing switching between 2.4GHz and Bluetooth.

4.3 Dynamic RGB Lighting

Enhance your gaming atmosphere with vibrant RGB lighting effects. The lights can be toggled by double-pressing the Mic button.

GIF: Dynamic RGB Lighting effects on the headset.

5. Maintenance

• Do not disassemble or modify the earbuds for any reason, as it may result in fire, electronic breakdown, or permanent damage.
• Do not expose the product to extremely low or high temperatures (below 0°C or above 45°C).
• Do not use oil or other volatile liquids to clean the product.
• Store the headset in a dry, cool place away from direct sunlight and extreme temperatures.
• Clean the earcups and headband regularly with a soft, dry cloth.

6. Troubleshooting

6.1 Headset Unable to Turn On

• Confirm that the headset has sufficient power. Press the power button and check if the LED light is illuminated.
• If the headset is powered off, connect it to a USB power source using the included USB cable for charging.

6.2 Mobile Phone Cannot Connect

• Delete the existing pairing record for "QCY Heroad V200" on your mobile phone.
• Re-enter pairing mode on the headset and search for it again on your phone to connect.
• If there is a phone program error, try closing and reopening Bluetooth on your phone or restarting the phone.

6.3 No Sound During Music Playback or Calls

• First, try pressing the volume up (+) button on the headset.
• For Android phones: In the Bluetooth settings, click the settings icon next to "QCY Heroad V200". Turn off and then re-enable mobile phone audio and media audio. If still no sound, re-pair the headset with your phone.

6.4 Video/Game Audio Delay

• Audio delay can be influenced by factors such as the usage environment, network conditions, and mobile phone codec.
• Ensure you are using the 2.4GHz wireless mode for ultra-low latency gaming.

6.5 Stuttering or Intermittent Sound

• Interference from strong Wi-Fi, 5G/4G signals, or high-power electrical appliances in the vicinity can cause sound issues.
• Try moving to a different environment or re-pairing the headset to resolve the problem.

6.6 Headset Cannot Connect to the QCY APP

• Ensure your phone's language is set to English before attempting to connect the headphones to the app.

6.7 Firmware Update

• To update firmware, open the QCY app and navigate to Device > Settings > Firmware Upgrade.
• If the app indicates that an upgrade cannot be made, it means your headset already has the latest firmware version.

7. Specifications

Image: Detailed specifications and dimensions of the QCY Heroad V200 headset.

8. Warranty and Support

Your QCY product purchase is covered by a one-year limited manufacturer warranty from the date of delivery. Please retain your purchase receipt. If any defects occur due to quality issues within the warranty period, kindly bring both the warranty card and the purchase receipt to the authorized dealer for complimentary replacement services.

Warranty Exclusions

The manufacturer's warranty is void under the following circumstances, but not limited to:

• Improper or inadequate maintenance or modification.
• Accident, misuse, abuse, contamination, or other external causes.
• The use of unspecified adapter and accessories.
• Malfunctions or damages resulting from natural disasters, earthquakes, lightning, abnormal voltage, or environmental factors.
• Damages that occur as a result of one's failure to follow the instructions.

For further assistance, you may refer to the official user manual PDF available at QCY Heroad V200 User Manual (PDF).

9. User Tips

• Before first-time use, ensure the headset is fully charged.
• If the headset is unused for more than two weeks, recharge it to maintain battery health.
• Always use chargers from legitimate manufacturers certified by national safety authorities.
• For optimal gaming performance, utilize the 2.4GHz wireless connection for its ultra-low latency.
• Customize your audio experience using the QCY app's EQ tuning and sound effects.
• Remember to adjust the volume to a comfortable level to prevent hearing damage, especially during long periods of use.

10. Safety Precautions

• Please carefully read and retain this user manual before using the product.
• Do not disassemble or modify the battery, insert foreign objects, expose it to high temperatures, or immerse it in water or other liquids to prevent battery leakage, overheating, ignition, or explosion. Battery replacement should only be done by the manufacturer.
• Do not drop, crush, or puncture the battery. Prevent external pressure that may lead to internal short circuits and overheating.
• Do not dismantle or modify the earbuds for any reason, as it may result in fire, electronic breakdown, or permanent damage to the product.
• Do not expose the product to extremely low or high temperatures (below 0°C or above 45°C).
• Do not point the product indicator light near the eyes of children or animals.
• Do not use the product during thunderstorms, as it may cause abnormal operation and increase the risk of electric shock.
• Do not use oil or other volatile liquids to clean the product.
• Please do not use this device for long periods of time and at high volume, as there is a risk of hearing damage.
• The power delivered by the charger must be between min 2 Watts and max 5 Watts in order to achieve the maximum charging speed.

11. FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

• Wireless frequency: 2.402~2.480GHz
• RF power of transmission: <4dBm
• Headset FCC ID: RDR-BH25H4GMA
• Dongle FCC ID: RDR-BH25H4DG

Notice

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.