Introduction
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your Hisense 27G7K-PRO 27-inch Gaming Monitor. Please read this manual thoroughly before using the product to ensure proper and safe operation.
1. Setup
1.1 Unboxing and Package Contents
Carefully remove all components from the packaging. Ensure all items listed below are present:
- Monitor Base
- DP Cable (without buckle) x 1
- Type-C Cable (full function) x 1
- USB Cable x 1
- Power Cord
- Power Adapter
- Calibration Report
- Instruction Manual (this document)
- Wall-mount Extension Rivet x 4
1.2 Physical Assembly
Attach the monitor to its base or a compatible VESA wall mount using the provided hardware. The monitor stand supports various ergonomic adjustments:
- Lift: Adjust height by 100mm ± 5mm.
- Swivel: Rotate horizontally by ±25°.
- Vertical Rotation: Pivot the screen 90° ± 2 for portrait mode.
- Wall Hanging: Supports standard wall mounting (use provided extension rivets).
1.3 Connecting to Devices
The monitor offers a rich selection of interfaces for various devices:
- HDMI: 2 ports
- USB-A: 2 ports
- USB-B: 1 port
- Type-C: 1 port (full function, supports 90W reverse charging, audio/video signals, and data transmission)
- DP1.4: 1 port
- Headphone: 1 port
Connect the appropriate cables from your computer, game console, or other devices to the corresponding ports on the monitor. Use the provided Type-C cable for full functionality with compatible devices.
2. Operating Instructions
2.1 Power On/Off
Connect the power adapter to the monitor and a power outlet. Press the power button, usually located on the bottom or back of the monitor, to turn it on or off.
2.2 Display Settings and Features
Your Hisense 27G7K-PRO monitor boasts advanced display technologies:
- 4K Ultra HD Resolution: Experience incredibly sharp and detailed visuals.
- 160Hz Refresh Rate: Enjoy smooth, fluid motion, crucial for gaming.
- 1ms (GTG) Response Time: Minimizes ghosting and motion blur for fast-paced action.
- HDR1000: Delivers high dynamic range with peak brightness up to 1000 nits, enhancing contrast and color depth.
- IPS Panel: Provides wide viewing angles and accurate color reproduction.
- Mini LED & ULED Technology: Offers precise backlight control for superior contrast and brightness uniformity.
- Quantum Dot Technology: Achieves a cinema-level wide color gamut (98% DCI-P3, 99% sRGB) with 1.07 billion colors for vibrant and realistic images.
- FreeSync Premium: Synchronizes the monitor's refresh rate with your GPU for tear-free and stutter-free gaming.
- TUV Rheinland Low Blue Light Eye Protection: Reduces harmful blue light emissions to minimize eye strain during extended use.
2.3 On-Screen Display (OSD) Menu
Access the OSD menu using the buttons on the monitor to adjust various settings such as brightness, contrast, color temperature, input source, and gaming features. Refer to the on-screen prompts for navigation.
3. Maintenance
3.1 Cleaning the Monitor
- Always unplug the monitor before cleaning.
- Use a soft, lint-free cloth slightly dampened with water or a mild, non-abrasive screen cleaner.
- Do not spray cleaner directly onto the screen.
- Avoid using harsh chemicals, solvents, or abrasive materials, as they can damage the screen or casing.
3.2 Storage
If storing the monitor for an extended period, ensure it is clean, dry, and stored in a cool, well-ventilated area. Use original packaging if available to protect it from dust and physical damage.
4. Troubleshooting
4.1 Common Issues and Solutions
- No Power: Ensure the power cord and adapter are securely connected to both the monitor and a working power outlet. Check if the power indicator light is on.
- No Signal: Verify that the video cable (HDMI, DP, Type-C) is correctly connected to both the monitor and your source device. Ensure the correct input source is selected in the monitor's OSD menu.
- Flickering or Distorted Image: Check cable connections. Try a different video cable or port. Ensure your graphics card drivers are up to date. Adjust refresh rate settings on your computer.
- Dead Pixels or Screen Anomalies: While rare, a small number of non-functioning pixels is within manufacturing tolerances. If the issue is significant, refer to the warranty section.
If you encounter products with bad quality or breakage that is not due to your responsibility, the manufacturer will replace them without extra cost within the warranty period.
5. Specifications
| Feature | Specification |
|---|---|
| Screen Size | 27-inch |
| Resolution | 4K (Ultra HD) |
| Refresh Rate | 160Hz |
| Panel Type | IPS, Mini LED, ULED |
| HDR Support | HDR1000 (1000 nits peak brightness) |
| Response Time | 1ms (GTG) |
| Color Gamut | 98% DCI-P3, 99% sRGB, 1.07 Billion Colors |
| Adaptive Sync | FreeSync Premium |
| Video Interfaces | 2x HDMI, 1x DP1.4, 1x Type-C (90W PD) |
| USB Ports | 2x USB-A, 1x USB-B |
| Audio Port | 1x Headphone Jack |
| Stand Adjustments | Lift (100mm ± 5mm), Swivel (±25°), Vertical Rotation (90° ± 2) |
| Wall Mount Support | Yes |
| Product Dimensions | 613.1mm (W) * 269.9mm (D) * 516.2mm (H) |
6. Warranty and Support
The Hisense 27G7K-PRO Gaming Monitor comes with a 12-month warranty period from the date of purchase. During this period, if the product exhibits defects due to manufacturing faults and not user-induced damage, it will be replaced without extra cost. The manufacturer also provides lifetime maintenance services, though costs for parts and labor may apply after the warranty period.
For technical support or warranty claims, please contact your retailer or the official Hisense support channels.
7. User Tips
- Optimize Gaming Atmosphere: Utilize the monitor's ergonomic bracket with its dynamic light ring to enhance your gaming setup's ambiance.
- Single Cable Solution: For compatible laptops, use the Type-C cable to simultaneously transmit video, audio, data, and power (up to 90W) to simplify your workspace.
- Eye Comfort: Take advantage of the TUV Rheinland Low Blue Light Eye Protection feature for reduced eye strain during long gaming or work sessions.
- Regular Updates: Keep your graphics card drivers updated to ensure optimal performance and compatibility with the monitor's features like 160Hz refresh rate and FreeSync Premium.





