UGREEN 15705 USB 3.0 Switch User Manual

1. Introduction

The UGREEN 15705 USB 3.0 Switch is a versatile device designed to allow two computers to share up to four USB peripherals. This 2-in 4-out switcher supports a mix of USB-C and USB-A devices, making it ideal for environments where you need to switch between a work computer and a personal computer without constantly plugging and unplugging peripherals. It offers high-speed data transfer up to 5Gbps and features a plug-and-play design compatible with various operating systems.

Important Note: This USB switch does not support monitor or video transfer functionality. It is designed for data peripherals only.

2. Package Contents

Please check the box for the following items:

• 1 x UGREEN 15705 USB 3.0 Switcher
• 2 x USB-A to A Data Cables (5FT / 1.5M each)
• 1 x Remote Control (with 5FT / 1.5M cable)
• 1 x User Manual

3. Product Overview

3.1 Device Layout

• Input Ports (Rear): 2 x USB-A ports for connecting to two computers.
• Output Ports (Front): 3 x USB-A 3.0 ports (5Gbps) and 1 x USB-C 3.0 port (5Gbps) for connecting peripherals.
• Control Port: For connecting the wired remote control.
• Power Port: USB-C port for optional external power supply (for high-power devices).
• Switch Button: Located on top of the unit for manual switching.
• Indicator Lights: Blue LEDs indicate which computer is currently active.

3.2 Key Features

• 2-in 4-out Functionality: Share 4 USB devices between 2 computers.
• High-Speed Data Transfer: USB 3.0 ports support speeds up to 5Gbps.
• Versatile Connectivity: Includes both USB-A and USB-C output ports.
• Plug & Play: No drivers or software installation required.
• Wide Compatibility: Supports Windows, macOS, Chrome OS, and Linux operating systems.
• Dual Switching Methods: Switch via the button on the unit or the included wired remote control.
• Durable Design: Aluminum shell provides better heat dissipation.
• Optional Power Supply: USB-C power port for stable operation with high-power devices.

4. Setup Instructions

Follow these steps to set up your UGREEN 15705 USB 3.0 Switch:

1. Connect to Computers: Use the two provided USB-A to A data cables to connect the two input ports on the rear of the switch to available USB-A ports on your two computers (PC1 and PC2).
2. Connect Peripherals: Plug your USB devices (e.g., keyboard, mouse, webcam, flash drive, printer) into the output ports (3 x USB-A, 1 x USB-C) on the front of the switch.
3. (Optional) Connect Remote Control: If desired, plug the wired remote control into the 'CONTROL' port on the switch.
4. (Optional) Connect External Power: For high-power USB devices (like external hard drives or certain headsets), connect a 5V USB-C power adapter (not included) to the USB-C power port on the switch. This ensures stable operation.
5. Power On: Ensure both connected computers are powered on. The switch is plug-and-play and does not require drivers for most operating systems.

5. Operating Instructions

Once the switch is set up, you can easily switch control of your USB devices between the two connected computers:

1. Identify Active Computer: Observe the blue LED indicator lights on the switch. The illuminated LED corresponds to the computer currently controlling the connected USB devices.
2. Switching via Unit Button: Press the large circular button on the top of the UGREEN 15705 switch to toggle between PC1 and PC2.
3. Switching via Remote Control: If connected, press the button on the wired remote control to switch between PC1 and PC2. This is convenient for switches placed in hard-to-reach areas.

6. Specifications

7. Troubleshooting

If you encounter issues with your UGREEN 15705 USB 3.0 Switch, please refer to the following common problems and solutions:

7.1 Device Not Recognized / Not Functioning

• Check Connections: Ensure all USB cables are securely plugged into both the switch and the computers/peripherals.
• Try Different Ports: Connect the peripheral directly to the computer to verify it's working. If it works, try a different port on the switch.
• Restart Devices: Restart the affected computer(s) and reconnect the switch.
• External Power: If using high-power devices (e.g., external hard drives), ensure a 5V USB-C power adapter is connected to the switch's power port. Insufficient power can cause devices to not be recognized.
• Cable Quality: Use high-quality USB 3.0 cables. Faulty or low-quality cables can cause connectivity issues.

7.2 Slow Data Transfer Speed

• USB 3.0 Compatibility: Ensure both your computer's USB port and the connected peripheral support USB 3.0 for optimal speeds. If any component is USB 2.0, the speed will default to USB 2.0.
• Cable Quality: Verify that you are using USB 3.0 compatible cables.
• External Power: For stable performance, especially with multiple devices or high-bandwidth devices, ensure the optional USB-C power adapter is connected.

7.3 Switching Issues

• Check Indicator Lights: Confirm that the blue LED correctly indicates the active computer.
• Try Both Switching Methods: If the unit button isn't working, try the remote control, and vice-versa.
• Reconnect Switch: Disconnect and reconnect the switch from both computers.

8. User Tips

• Power for Stability: If you experience intermittent disconnections or devices not being recognized, especially with power-hungry peripherals like external hard drives, always connect an external 5V USB-C power adapter to the switch. This provides the necessary power for stable operation.
• No Video Output: Remember that this switch is for USB data peripherals only. It does not support video output to monitors. If you need to share a monitor, a separate KVM switch with video capabilities is required.
• Cable Management: Utilize the remote control for switching if your main unit is tucked away, helping to keep your desktop clutter-free and making switching more convenient.

9. Maintenance

To ensure the longevity and optimal performance of your UGREEN 15705 USB 3.0 Switch, follow these maintenance guidelines:

• Cleaning: Use a soft, dry cloth to clean the surface of the device. Avoid using liquid cleaners or abrasive materials.
• Storage: Store the switch in a cool, dry place away from direct sunlight and extreme temperatures.
• Avoid Liquids: Keep the device away from water and other liquids to prevent damage.
• Handle with Care: Avoid dropping or subjecting the device to strong impacts.

10. Warranty and Support

The UGREEN 15705 USB 3.0 Switch comes with a 12-month warranty from the date of purchase.

10.1 Warranty Coverage

This warranty covers manufacturing defects and malfunctions under normal use. It does not cover:

• Damage caused by human factors (e.g., misuse, accidental damage).
• Damage resulting from improper operation or installation.
• Products that cannot be resold due to physical damage not covered by manufacturing defects.

If you discover any defects upon initial inspection before using the product, please inform us immediately.

10.2 After-Sale Service

UGREEN is committed to providing excellent after-sales support. If you have any questions or issues:

• Problems reported will receive a response within 24 hours.
• Exact actions or solutions will be provided within 48 hours.
• Within the guarantee period, and excluding the factors mentioned above, we will replace defective products.

For support, please contact the seller or UGREEN customer service directly.