Introduction
Thank you for choosing the HTC NE37 Bluetooth V6.0 OWS Sports Wireless Earphones. These open-ear, ear-hook headphones are designed to provide a comfortable, high-quality audio experience with advanced features like HIFI sound, dual ENC noise reduction, and extended battery life, perfect for sports and daily use. This manual will guide you through the setup, operation, and maintenance of your new earphones.
Product Overview Video
Watch this video for a quick overview of the HTC NE37 earphones' features and design.
Package Contents
Please check the box for the following items:
- HTC NE37 Wireless Earphones (Left and Right)
- Charging Case
- User Manual
- Charging Cable (Type-C)
Specifications
| Feature | Specification |
|---|---|
| Model | NE37 |
| Bluetooth Version | V6.0 |
| Wireless Type | Bluetooth |
| Communication | Wireless |
| Style | OWS Ear Hook Headphones (Semi-open) |
| Material | ABS, Plastic |
| Weight | 200g |
| Driver Diameter | 14.2mm |
| Impedance Range | 29 ± 15 Ω |
| Frequency Response Range | 20 - 20000Hz |
| Sensitivity | 48dB |
| Max Output | 15mW |
| Total Harmonic Distortion | 1% |
| Earbud Battery Capacity | 30mAh |
| Charging Case Battery Capacity | 300mAh |
| Single Charge Usage Time | Up to 4 hours |
| Total Battery Life (with case) | Up to 50 hours |
| Charging Time (Case) | Approx. 2 hours |
| Charging Method | Charging case (Type-C) |
| Maximum Wireless Range | 10m - 20m |
| Waterproof Rating | IP55 |
| Microphone | Yes (Dual ENC Noise Reduction) |
| Active Noise-Cancellation | Yes (ENC for calls) |
| Voice Assistant Support | Apple Siri Support |
| Volume Control | Yes |
| Control Button | Touch Controls |
| Codecs | AAC |
| Certification | CE, FCC, RoHS |
Note: Battery life and range may vary based on usage, environment, and other factors.
Setup Guide
1. Charging Your Earphones
Before first use, fully charge your HTC NE37 earphones and charging case.
- Place both earphones into the charging case.
- Connect the provided Type-C charging cable to the charging port on the case and a power source.
- The LED indicator on the charging case will show the charging status. A full charge for the case typically takes about 2 hours.
- The earphones themselves charge within the case, providing up to 4 hours of listening time on a single charge, with the case extending total usage to up to 50 hours.

2. Pairing with Your Device
The HTC NE37 earphones feature new dual-mode Bluetooth 6.0 for fast and stable connections.
- Ensure your earphones are charged.
- Open the charging case. The earphones will automatically enter pairing mode.
- On your smartphone or Bluetooth-enabled device, go to Bluetooth settings and turn Bluetooth on.
- Search for available devices and select "HTC NE37" from the list.
- Once connected, you will hear a confirmation tone, and the earphones will be ready for use.

3. Wearing the Earphones
The NE37 features an open-ear hook design for comfortable and stable wear.
- Gently place the ear hook over your ear, positioning the earbud speaker near your ear canal without inserting it directly.
- Adjust the ear hook for a secure and comfortable fit. The adaptive ear shape stretching and skin-friendly TPE material ensure comfort even during long periods of use or exercise.

Operating Instructions
Touch Controls
The HTC NE37 earphones utilize intuitive touch controls located on the outer surface of each earbud. Refer to the diagram below for specific functions:

- Power On: Automatically power on when removed from the charging case. Manual power on: Long press for 3 seconds.
- Shutdown: Automatically shut down when placed back into the charging case. Manual shutdown: Long press for 5 seconds.
- Play/Pause: Tap any earphone once.
- Previous Song: Tap the left earphone three times.
- Next Song: Tap the right earphone three times.
- Answer Incoming Calls: Tap any earphone once.
- Reject Incoming Calls: Press and hold any earphone for 2 seconds.
- Hang Up Call: Tap any earphone once.
- Voice Assistant: Press and hold the left earphone for 2 seconds.
Music and Game Dual Mode
The NE37 earphones offer a low-latency experience, ideal for both music and gaming.
- Low Latency: Enjoy a 45ms seamless delay, ensuring synchronized audio and video, crucial for gaming.
- Tactical Voice Priority: In game mode, the earphones automatically recognize game voice channels to ensure clear communication for commands.

High-Fidelity Sound
Equipped with a 14.2mm titanium coated composite diaphragm and HTC Acoustic Engine, the NE37 delivers rich and clear audio.
- 360° Panoramic Stereo Sound: Enjoy a three-dimensional melody with delicate high notes and vigorous low notes.
- Accurate Transmission: HTC's self-developed directional sound field technology ensures sound is transmitted directly to your ear without significant leakage.

Dual ENC Call Noise Reduction
Ensure clear communication even in noisy environments.
- Dual microphones and AI noise reduction algorithms accurately extract speech signals, effectively filtering external noise and wind.
- This technology improves wind and noise resistance by up to 300%, making subway calls and other busy environments clear.

Care and Maintenance
- Cleaning: Use a soft, dry cloth to clean the earphones and charging case. Avoid using harsh chemicals or abrasive materials.
- Water Resistance: The earphones have an IP55 waterproof rating, meaning they are resistant to sweat and light splashes. Do not submerge them in water or expose them to heavy rain.
- Storage: When not in use, store the earphones in their charging case to protect them and keep them charged. Store in a cool, dry place away from extreme temperatures.

Troubleshooting
- Earphones not pairing:
1. Ensure both earphones are in the charging case and have sufficient battery.
2. Take them out of the case to activate pairing mode.
3. Turn off and on your device's Bluetooth, then try searching for "HTC NE37" again. - Only one earphone working:
1. Place both earphones back into the charging case, close the lid, and then open it again.
2. Ensure both earphones are charged.
3. Try resetting the earphones (if a reset procedure is available, it would typically involve holding a button on the case or earbuds for an extended period - consult the included quick start guide for specific reset instructions if needed). - No sound or low volume:
1. Check the volume levels on both your connected device and the earphones.
2. Ensure the earphones are properly connected to your device.
3. Clean any debris from the earphone speakers. - Charging case not charging:
1. Ensure the Type-C cable is securely connected to both the case and the power source.
2. Try using a different charging cable or power adapter.
User Tips
- For optimal sound quality, ensure the earphones are positioned correctly on your ears.
- Regularly clean the charging contacts on both the earphones and the case to prevent charging issues.
- To extend battery life, avoid fully draining the earphones and charging case frequently.
- The lightweight design and portable lanyard make these earphones easy to carry. Utilize the lanyard for added security during travel or activities.

Warranty and Support
Your HTC NE37 earphones come with a standard manufacturer's warranty. Please refer to the warranty card included in your package for specific terms and conditions. For technical support or further assistance, please contact the retailer or manufacturer's customer service.





