QCY Tri-Mode Heroad V200 Gaming Headset User Manual

1. Introduction

The QCY Heroad V200 is a versatile tri-mode gaming headset designed for an immersive audio experience across multiple platforms. It features 7.1 surround sound, 50mm neodymium drivers, ultra-low latency, and multiple connection options including Bluetooth 6.0, 2.4GHz wireless, and USB-C wired. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your headset. For a comprehensive user manual in PDF format, please refer to the official document available at QCY Heroad V200 User Manual (PDF).

2. Package Contents

Ensure all the following items are present in your package:

• Headset
• Type-C Charging Cable
• 3.5mm Detachable Microphone
• 2-in-1 2.4G Dongle (Type A + Type C)
• User Manual (this document)

3. Headset Overview

Familiarize yourself with the physical components of your QCY Heroad V200 headset:

• Adjustable Headband: For comfortable fit.
• Multi-Function Button (MFB): Controls power, calls, playback, and mode switching.
• Volume Control: Rotary dial for adjusting audio volume.
• Mic Mute/Unmute Button: Dedicated button for microphone control.
• LED Indicator: Displays status (pairing, connected, charging).
• RGB Light: Dynamic lighting effects.
• USB-C Charging Port: For charging the headset.
• Microphone: Detachable for clear communication.

4. Setup Instructions

4.1 Charging the Headset

1. Connect the Type-C charging cable to the headset's USB-C charging port.
2. Plug the other end of the cable into a USB power source (e.g., computer, wall adapter).
3. The LED indicator will show a red breathing light during charging.
4. Once fully charged, the red light will turn off.

Note: The rated input for charging is 5V=500mA. Ensure your charger is produced by a legitimate manufacturer and certified by the national safety authority. If the headset is not used for an extended period (more than 2 weeks), please recharge it.

4.2 Bluetooth Pairing

1. Power On: Long press the Multi-Function Button (MFB) for 1.5 seconds. The headset will automatically enter pairing mode with red and blue lights flashing alternately.
2. Enable Bluetooth: On your phone or device, turn on Bluetooth.
3. Search and Connect: Search for "QCY Heroad V200" in the list of available devices and tap to connect.
4. Confirmation: Once connected, the LED indicator will show a solid blue light.

Note: If previously connected, the headset will automatically reconnect to the last paired device upon powering on.

4.3 2.4GHz Wireless Mode Setup

1. Insert Dongle: Plug the 2-in-1 2.4G dongle (Type A or Type C, depending on your device) into your device (e.g., PC, laptop, PS4/PS5, Switch).
2. Switch Mode: Double-tap the MFB on the headset to switch to 2.4GHz mode.
3. Automatic Connection: The headset will automatically connect to the dongle. The LED indicator will show a solid blue light when connected.

Note: The headset comes pre-paired with the 2.4GHz receiver. Be sure to keep them together.

4.4 USB-C Wired Mode Setup

1. Connect Cable: Connect the USB-C charging cable to the headset's USB-C port.
2. Plug into Device: Plug the other end of the USB-C cable into your device (e.g., laptop, PC, PS4, PS5).
3. Confirmation: The LED indicator will show a solid red light, indicating a wired connection.

4.5 Driver Software Installation (for PC)

To unlock full features and customize your gaming audio on PC (Windows 10/11 only), install the Heroad Driver Software:

1. Visit QCY Website: Go to the official QCY website.
2. Navigate to Support: Find the "Support Center" or "Product Support" section.
3. Locate Product: Search for "Heroad" and then "V200 Tri-Mode Edition".
4. Download Driver: Click on "Documents & Drivers" and download the "Heroad V200 Tri-Mode Edition PC Driver (Version 1.0.0.5)".
5. Install: Follow the on-screen setup guide to complete the installation.

Note: For driver-related issues, please contact customer service.

4.6 Factory Reset

1. Ensure the headset is powered off.
2. Press and hold the Multi-Function Button (MFB) for 10 seconds. Do not perform this during charging.
3. The red and blue lights will flash 3 times, indicating the headset has entered pairing mode and the factory reset is complete.

5. Operating Instructions

5.1 Button Controls

The headset features intuitive controls for various functions:

5.2 Dual Mode Switching

The headset supports seamless switching between Bluetooth and 2.4GHz wireless modes:

• To switch between modes, double-press the Multi-Function Button (MFB).
• This allows you to quickly transition between devices without needing to reconnect each time.

5.3 Sound Modes (via QCY APP)

The QCY APP allows you to switch between 3 situational sound modes: Gaming, Movie, and Music. Download the QCY APP and connect your headset to access these features.

5.4 Dynamic RGB Lighting

The headset features dynamic RGB lighting to enhance your gaming atmosphere. Double-press the Mic Mute/Unmute Button to toggle the RGB lights on or off.

6. Specifications

Detailed technical specifications for the QCY Heroad V200 headset:

7. Maintenance

• Cleaning: Do not use oil or other volatile liquids to clean the product. Use a soft, dry cloth.
• Storage: Store the headset in a cool, dry place away from extreme temperatures (below 0°C or above 45°C).
• Battery Care: If the product is not used for an extended period (more than 2 weeks), please recharge it to maintain battery health.
• Handling: Do not drop, crush, or puncture the battery. Prevent external pressure that may lead to internal short circuits and overheating.

8. Troubleshooting

Q: What should I do if the headset cannot turn on?

A: Confirm that the headset has power left (press the power button and check if the LED light is illuminated). If the headset is powered off, connect it with the included USB cable and plug it into a USB power source for charging.

Q: How to solve the problem that the mobile phone prompts that it cannot connect?

A: Delete the pairing record on the mobile phone, and then search for pairing and connect again.

Q: How to solve the problem that there is no sound when listening to music or calling?

A: First, try pressing the volume up button. If there is still no sound, for Android phones, check the Bluetooth settings for the headset. Click the settings icon next to "QCY Heroad V200", turn off and then re-enable "phone audio" and "media audio". If still no sound, re-pair the headset with your phone.

Q: Why is there a delay in video or games?

A: Delays can occur due to factors such as the usage environment, network conditions, and mobile phone codec. These factors can affect the transmission of audio data to the headset.

Q: How to solve the problem of stuck or intermittent sound?

A: If there are many Wi-Fi, 5G/4G signals, or high-power electrical appliances nearby, interference may cause sound to be stuck or intermittent. Try changing your environment or re-pairing the headset to resolve the issue.

Q: How do I update the version of my headphones?

A: Use the QCY Application: Go to Device, then Settings, and select Firmware Upgrade. If it indicates that an upgrade cannot be made, it means you already have the latest version.

Q: The headphones can't connect to the APP?

A: You can set the language of the application to English before connecting the headphones.

9. User Tips

• For the best experience, download and use the QCY app to customize sound effects and manage settings.
• Always ensure the headset is fully charged before long gaming sessions to avoid interruptions.
• When using the 2.4GHz dongle, ensure it's securely plugged into a compatible USB-A or USB-C port for stable connection.
• If experiencing connectivity issues, try performing a factory reset on the headset (see section 4.6).
• The charging cable and wired audio cable can be shared for convenience.

10. Warranty & Support

Your QCY product purchase is covered by a one-year limited manufacturer warranty from the date of delivery. Please retain your purchase receipt. If any defects occur due to quality issues within the warranty period, kindly bring both the warranty card and the purchase receipt to the authorized dealer for complimentary replacement services.

The manufacturer's warranty is void under the following circumstances (but not limited to):

• Improper or inadequate maintenance or modification.
• Accident, misuse, abuse, contamination, or other external causes.
• The use of unspecified adapter and accessories.
• Malfunctions or damages resulting from natural disasters, earthquakes, lightning, abnormal voltage, or environmental factors.
• Damages that occur as a result of one's failure to follow the instructions.

For further support, you can visit the QCY website or contact customer service.

Manufacturer: Dongguan Hele Electronics Co., Ltd.

Address: Room 101, Block 1, No.38, Daojiao Daohou Road, Daojiao Town, Dongguan City, Guangdong Province, China.

11. Safety Precautions

• Please carefully read and retain this user manual before using the product.
• Do not disassemble or modify the battery, insert foreign objects, expose it to high temperatures, or immerse it in water or other liquids to prevent battery leakage, overheating, ignition, or explosion. Battery replacement should only be done by the manufacturer.
• Do not drop, crush, or puncture the battery. Prevent external pressure that may lead to internal short circuits and overheating.
• Do not dismantle or modify the earbuds for any reason, as it may result in fire, electronic breakdown, or permanent damage to the product.
• Do not expose the product to extremely low or high temperatures (below 0°C or above 45°C).
• Do not direct the product indicator light near the eyes of children or animals.
• Do not use the product during thunderstorms, as it may cause abnormal operation and increase the risk of electric shock.
• Please do not use this device for long periods of time and at high volume, as there is a risk of hearing damage.

12. FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Wireless frequency: 2.402~2.480GHz

RF power of transmission: <4dBm

Headset FCC ID: RDR-BH25H4GMA

Dongle FCC ID: RDR-BH25H4DG