Introduction
Thank you for choosing QCY MeloBuds N60 Wireless Bluetooth Earphones. This manual provides detailed instructions on how to set up, operate, and maintain your earphones to ensure optimal performance and longevity. Please read this manual carefully before use and keep it for future reference.
The QCY MeloBuds N60 are advanced wireless earbuds featuring Hybrid Active Noise Cancellation (ANC) up to -56dB, Hi-Res Audio with LDAC codec support, and a unique coaxial dual-driver acoustic design for rich, detailed sound. They offer up to 45 hours of playtime with the charging case, multipoint connection, and smart controls for a seamless audio experience.
What's in the Box
Ensure all items are present in your package:
- QCY MeloBuds N60 Earbuds
- Charging Case
- 5 Sizes of Eartips (XS/S/M/L/XL)
- USB-C Charging Cable
- User Manual
Product Overview and Components
Familiarize yourself with the different parts of your QCY MeloBuds N60 earphones and charging case:
- Earbuds: Sound Outlet, Touch Panel, Charging Contactor, Microphone.
- Charging Case: Charging Case Button, Charging Case Indicator, Type-C Charging Port.
Setup and Connection
First Time Connection
- Activate the earphones by removing them from the case, tearing off the protective film from the charging contacts, placing them back into the case, and then closing the charging case.
- Take the earbuds out again.
- Refresh the Bluetooth device list on your smartphone or device and select "QCY MeloBuds N60" to connect.
Note: The earbuds power on automatically when the case opens. If they do not, please recharge the case and earbuds and retry.
Multipoint Connection
The multipoint function allows you to connect to two devices simultaneously.
- The earphones will automatically enter pairing mode when turned on. After device A is connected, turn off the Bluetooth on device A. The earphones will re-enter pairing mode.
- Turn on the Bluetooth on device B and select "QCY MeloBuds N60" to connect.
- Turn on the Bluetooth on device A and select the previously paired name to connect. The earphones are now connected to both devices simultaneously.
How to Fit
- Choose the ear tips that best fit your ears from the five provided sizes (XS/S/M/L/XL).
- Identify the left (L) and right (R) earbuds and insert them into the canal of your ears.
- Ensure the microphones are pointed towards your mouth. Gently turn and adjust the earbuds to find the most comfortable and secure position.
Note: If the earbuds are not worn correctly, it may affect sound quality and hearing.
Factory Reset (Clear Pairing Records)
This method is used if you experience connection issues.
- Keep both earphones in the open charging case.
- Long press the case button for 10 seconds until the red and white LED indicators flash alternately for 3 seconds. This indicates the reset is complete.
- Close the case for 5 seconds. The earphones can now be used normally.
Note: After a factory reset, use the "First Time Connection" method to re-pair your earphones.
Operation
Power On/Off
- Power On: Open the charging case, and the earbuds will automatically power on. If the earbuds are outside the charging case and powered off, long press the touch panel on either earbud for 1.5 seconds to power them on.
- Power Off: Place the earbuds back into the charging case and close the lid. The earbuds will automatically power off.
Controls (Touch Panel)
The QCY MeloBuds N60 features intuitive touch controls:
| Action | Gesture | Earbud |
|---|---|---|
| Play/Pause Music | Double tap | Left (L) or Right (R) |
| Previous Track | Triple tap | Left (L) |
| Next Track | Triple tap | Right (R) |
| Answer/End Call | Double tap | Left (L) or Right (R) |
| Reject Call | Long press for 1.5s | Left (L) or Right (R) |
| Activate Voice Assistant | Long press for 1.5s | Left (L) |
| Noise Cancelling Mode (ANC On/Off/Transparency) | Long press for 1.5s | Right (R) |
Indicator Behavior
Charging Case Battery Indication
When opening or closing the case, or clicking the case button:
- White light on: 60%-100% battery
- Yellow light on: 20%-59% battery
- Red light on: 5%-19% battery
- Red light flashes 3 times: Less than 5% battery
Note: During charging, the yellow light flashes slowly. When fully charged, the white light remains solid.
Earbuds In/Out of Case Battery Indication
When earbuds are placed into or taken out of the case:
- White light flashes: Greater than 60% battery
- Yellow light flashes: 20%-59% battery
- Red light flashes: 5%-19% battery
- Red light flashes 3 times: Less than 5% battery
User Tips
- Firmware Update: For the best experience, upgrade the firmware to version 2.0.22 or the latest version via the QCY APP.
- LDAC Audio Quality: For optimal high-resolution audio, use playback devices that support LDAC and audio sources with resolutions of 96kHz/24bit or higher. Note that iOS devices do not support LDAC.
- LDAC and Power Consumption: High-bitrate LDAC transmission may increase power consumption and cause choppy audio. Consider disabling LDAC in low battery situations or environments with complex wireless signals (e.g., airports, train stations).
- LDAC with Multipoint Connection: When LDAC is enabled and connected to two devices simultaneously, switch the LDAC mode to "Adaptive" or "Focus on Connection Quality" to avoid unstable connections due to excessive data transmission.
- Wind Noise Cancellation: This feature can only be enabled/disabled in the QCY APP after ANC is activated. If both ANC and wind noise cancellation are enabled, the latter takes precedence.
Troubleshooting
- Q: Why can't earphones pair with my mobile phone?
- A: Please check if your earphone is in pairing mode or re-connection mode. Ensure the Bluetooth search function of your device is turned on. If all checks are done, go to the Bluetooth menu of your device, delete/ignore the earphone's Bluetooth pairing name, then try to reconnect.
- Q: Why is the connection not stable and cuts out intermittently?
- A: Please check if there are any metal materials or obstacles within a relatively close range or in your surroundings that might be interfering with the Bluetooth connection. Bluetooth is a radio technology sensitive to objects between the earphone and other devices. Changing your environment or re-pairing can often resolve this.
- Q: What can I do if there is only one earphone producing sound?
- A: Place both earphones into the charging case, close the case, and then take them out again to check if both produce sound. If sound still comes from only one earphone, please perform a factory reset on both earbuds.
- Q: How to solve the problem that the mobile phone prompts that it cannot connect?
- A: Delete the pairing record on the mobile phone, and then search for pairing and connect again.
- Q: How to solve the problem that there is no sound when listening to music or calling?
- A: For Android phones, check the settings icon next to the Bluetooth connection name. Click to enter, turn off and then turn on the mobile phone audio and media audio. If there is still no sound, please re-pair the earphones with the mobile phone.
- Q: Why do I experience a delay in video watching or game playing?
- A: This can be affected by factors such as the use environment, network, and mobile phone codec. There will be varying degrees of delay when the mobile phone transmits audio data to the earphone.
- Q: Why can't my earphone turn on?
- A: Please recharge it and make sure it has enough battery power. If it is fully charged and still nothing happens or if you are not able to charge the unit, please contact customer support for warranty coverage.
Specifications
| Feature | Detail |
|---|---|
| Product Name | QCY MeloBuds N60 |
| Drivers | 6mm + 11mm Dual Dynamic Driver |
| Audio Codec | SBC, LDAC |
| Bluetooth Version | 6.0 |
| Operation Range | 15m |
| Bluetooth Profiles | HFP, A2DP, AVRCP |
| Playtime (ANC OFF) | 9 hours (single charge) / 45 hours (with charging case) |
| Playtime (ANC ON) | 6 hours (single charge) / 30 hours (with charging case) |
| Water Resistance | IPX5 |
| Fast Charging | 10 minutes charge = 2 hours playtime |
| Microphones for Calls | 6 Mics with AI Call Clarity |
| Multipoint Connection | Yes |
| Earbud Battery Capacity | 43 mAh |
| Charging Case Battery Capacity | 490 mAh |
| Material | PC, ABS |
| Headphone Pads Material | Silicone |
| Charging Method | Charging case |
| Connectors | Type-C |
| Certifications | CE, FCC, RoHS |
| Origin | Mainland China |
Dimensions
- Charging Case: 59.19mm (width) x 29.3mm (depth) x 51.09mm (height)
- Earbud: 26.02mm (length) x 21.75mm (width) x 34.63mm (height)
Safety Instructions
Please read and follow these safety guidelines to prevent injury or damage to your device:
- Always read this user manual carefully before using the product and retain it for future reference.
- Ensure the product is fully charged before its first use.
- If the product is not used for an extended period (more than 2 weeks), please recharge it to maintain battery health.
- Only use chargers produced by legitimate manufacturers and certified by national safety authorities.
- If your phone cannot detect the Bluetooth earbuds, try re-entering pairing mode, performing a factory reset on the earbuds, or restarting your phone's Bluetooth function or the phone itself.
Battery Safety
The product contains a built-in battery that has passed national 3C certification.
- Do not disassemble or modify the battery, insert foreign objects, expose it to high temperatures, or immerse it in water or other liquids. This can lead to battery leakage, overheating, ignition, or explosion. Battery replacement should only be performed by the manufacturer.
- Do not drop, crush, or puncture the battery. Avoid exposing the battery to external pressure that may cause internal short circuits and overheating.
General Safety
- Do not dismantle or modify the earbuds for any reason, as this may result in fire, electronic breakdown, or permanent damage to the product.
- Do not expose the product to extremely low or high temperatures (below 0°C or above 45°C).
- Avoid pointing the product indicator light directly at the eyes of children or animals.
- Do not use the product during thunderstorms, as this may cause abnormal operation and increase the risk of electric shock.
- Do not clean the product with oil or other volatile liquids.
- Prolonged exposure to loud noise can cause temporary or permanent hearing damage or hearing loss. Avoid listening for long periods at high volume and keep the volume at an appropriate setting.
Hazardous Substances Information (RoHS)
The following table indicates the presence of hazardous substances in the product components, in accordance with SJ/T 11364 regulations:
| Part Name | Lead (Pb) | Mercury (Hg) | Cadmium (Cd) | Hexavalent Chromium (Cr(VI)) | Polybrominated Biphenyls (PBBs) | Polybrominated Diphenyl Ethers (PBDEs) | Di(2-ethylhexyl) phthalate (DEHP) | Dibutyl phthalate (DBP) | Benzyl butyl phthalate (BBP) | Diisobutyl phthalate (DIBP) |
|---|---|---|---|---|---|---|---|---|---|---|
| Outer Casing | O | O | O | O | O | O | O | O | O | O |
| Circuit Board Assembly | X | O | O | O | O | O | O | O | O | O |
| Battery | O | O | O | O | O | O | O | O | O | O |
| Charging Cable | X | O | O | O | O | O | O | O | O | O |
O: Indicates that the content of the hazardous substance in all homogeneous materials of this part is below the limit requirement specified in GB/T 26572.
X: Indicates that the content of the hazardous substance in at least one homogeneous material of this part exceeds the limit requirement specified in GB/T 26572.
Environmental Use Period
Under normal use conditions, the environmental use period for this product is 10 years. During this period, the product will not leak any hazardous substances. This product is recyclable and must be disposed of in accordance with local regulations.
Warranty and Support
Warranty Period
QCY products come with a 12-month warranty period from the date of purchase. Please keep your proof of purchase (e.g., receipt, order number) to claim warranty services.
Free Service
During the warranty period, if a malfunction occurs due to product quality issues, users can contact the dealer with their proof of purchase to receive after-sales service. Any product damage or defects not attributable to the product's inherent quality are not covered under warranty.
Not Covered Under Warranty
The manufacturer's warranty is void under the following circumstances (but not limited to):
- Malfunctions or damages caused by natural disasters (e.g., earthquakes, lightning), abnormal voltage, or environmental factors.
- Disassembly, modification, or replacement of non-original parts by the user or unauthorized service providers.
- Damage resulting from failure to operate according to the user manual or improper human use, such as product immersion in water, corrosion, dropping, crushing, or exposure to abnormal temperature and humidity.
Contact Information
For FAQs and more information, or if you require after-sales service, please contact:
- Email: support@qcyearphone.com
- Website: www.qcy.com
- Phone: 4008-306-708
Manufacturer: Dongguan Hele Electronics Co., Ltd.
Address: Room 101, Block 1, No.38, Daojiao Daohou Road, Daojiao Town, Dongguan City, Guangdong Province, China
For a comprehensive user manual, please refer to the official PDF document: QCY MeloBuds N60 User Manual (PDF)
Compliance Information
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC ID: RDR-BH25HT19AL, RDR-BH25HT19AR
IC Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Cet appareil contient des émetteurs / récepteurs exemptés de licence conformes aux RSS (RSS) d'Innovation, Sciences et Développement économique Canada. Le fonctionnement est soumis aux deux conditions suivantes :
(1) Cet appareil ne doit pas causer d'interférences.
(2) Cet appareil doit accepter toutes les interférences, y compris celles susceptibles de provoquer un fonctionnement indésirable de l'appareil.
ANATEL Statement
Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados.
WEEE (Waste Electrical and Electronic Equipment)
This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.
Charger Power & Wireless Frequency
- Charger Power: The power delivered by the charger must be between min 2 Watts and max 5 Watts to achieve the maximum charging speed.
- Wireless Frequency: 2.402～2.480GHz
- RF Power of Transmission: <4dBm
