KONNWEI Y20 2X Motorcycle Helmet Intercom Headset User Manual

1. Introduction

The KONNWEI Y20 2X is a state-of-the-art Bluetooth 5.0 motorcycle helmet intercom headset designed to enhance your riding experience with seamless communication and entertainment. Featuring a robust IPX6 waterproof rating, long-lasting battery life, and advanced noise reduction technology, this headset ensures clear audio and reliable performance in various conditions. It supports two-person intercom calls up to 1000 meters and allows simultaneous connection to two mobile phones for music, navigation, and hands-free calls.

2. Package Contents

Please check the package carefully to ensure all items are present:

• Y20 2X Host Unit (1)
• Speaker Microphone (Type-C port hose headphones) (1)
• Clip-on Base (1)
• Instruction Manual (1)
• Type-C Charging Cable (1)
• Host Velcro (1)
• Microphone Pole Velcro (2)
• Speaker Velcro (2)

3. Specifications

4. Setup and Installation

The Y20 2X headset is designed for easy and safe installation on most helmet types, including full, half, off-road, uncovered, and vintage helmets.

4.1 Mounting the Headset

1. Choose a suitable location on the side of your helmet for the clip-on base. Ensure it does not obstruct your vision or helmet functionality.
2. Attach the clip-on base securely to the helmet edge.
3. Apply the Host Velcro to the back of the Y20 2X host unit and the corresponding location on the clip-on base for additional stability.
4. Slide the Y20 2X host unit onto the clip-on base until it clicks into place.

4.2 Installing the Speaker Microphone

1. Open the helmet's inner lining to access the ear areas.
2. Attach the Speaker Velcro pads inside the helmet, aligning them with your ears.
3. Secure the speakers to the Velcro pads. Ensure they are positioned comfortably and do not press against your ears.
4. Route the microphone cable towards the front of the helmet, near your mouth.
5. Use the Microphone Pole Velcro to secure the microphone pole in place, ensuring the microphone is close to your mouth for optimal voice pickup.
6. Connect the speaker microphone's Type-C connector to the corresponding port on the Y20 2X host unit.
7. Tuck away any excess cables neatly within the helmet lining.

5. Operating Instructions

5.1 Basic Functions

• Power On/Off: Press and hold the Power button (usually the main central button) until the indicator light turns on/off.
• Play/Pause Music: Short press the Play/Pause button (often the same as Power button).
• Next Song: Short press the 'Next Song' button.
• Previous Song: Short press the 'Previous Song' button.
• Volume Up: Long press the 'Volume Up' button.
• Volume Down: Long press the 'Volume Down' button.
• Answer/Hang Up Call: Short press the Answer/Hang Up button (often the same as Power button).
• Activate Voice Assistant: Short press the Voice Assistant button.

5.2 Bluetooth Pairing

1. Ensure the headset is powered off.
2. Press and hold the Power button for approximately 5-7 seconds until the indicator light flashes red and blue, indicating pairing mode.
3. On your mobile phone, enable Bluetooth and search for available devices.
4. Select "Y20 2X" from the list of devices.
5. Once connected, the indicator light will typically show a steady blue or flash slowly.

5.3 Intercom Function

The Y20 2X supports two-person intercom calls within a 1000-meter range. It is compatible with all models of intercom Bluetooth headsets.

1. Ensure both Y20 2X headsets are powered on and within range.
2. Initiate intercom pairing (specific steps may vary, refer to the detailed manual for exact sequence, typically involves pressing the intercom button on both units simultaneously or in sequence).
3. Once paired, you can communicate with the other rider.

5.4 Automatic Call Answering

The device can automatically answer incoming calls after announcing the phone number, enhancing safety and convenience during rides.

• Switching Modes: Double-click the "+" button to toggle between Manual Answering and Auto Answering modes.

5.5 AI Voice Assistant

Short press the dedicated voice button to activate your smartphone's AI voice assistant. This allows you to control music, navigation, and make calls hands-free.

5.6 Multi-Phone Connectivity (Intelligent One Drag Two)

The Y20 2X can connect to two mobile phones simultaneously. You can freely switch between devices for listening to music, receiving navigation instructions, and answering phone calls.

6. Maintenance

• Cleaning: Wipe the headset with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
• Water Exposure: While IPX6 waterproof, avoid prolonged submersion. Ensure the Type-C port cover is securely closed when exposed to water.
• Charging: Use the provided Type-C charging cable. Avoid overcharging the device.
• Storage: Store the headset in a cool, dry place when not in use.

7. Troubleshooting

• Device not turning on: Ensure the battery is charged. Connect to a power source using the Type-C cable and try again.
• Cannot pair with phone: Make sure the headset is in pairing mode (flashing red and blue light). Ensure Bluetooth is enabled on your phone and no other devices are connected. Try restarting both devices.
• No sound from speakers: Check if the speakers are properly connected to the host unit. Ensure volume is turned up on both the headset and your connected device.
• Intercom not connecting: Ensure both intercom units are powered on, within range, and in intercom pairing mode.
• Poor audio quality: Check microphone placement to ensure it's close to your mouth. Ensure speakers are correctly positioned over your ears. Reduce environmental noise if possible.

8. User Tips

• Microphone Placement: For the best call quality and voice assistant performance, ensure the microphone is positioned as close to your mouth as possible without obstructing your breathing or vision.
• Battery Life: To maximize battery life, fully charge the device before long rides. The 1000mAh battery provides up to 32 hours of usage.
• Firmware Updates: Periodically check the manufacturer's website for any available firmware updates to ensure optimal performance and access to new features.

9. Warranty and Support

The KONNWEI Y20 2X Motorcycle Helmet Intercom Headset comes with a standard manufacturer's warranty. For warranty claims, technical support, or any product-related inquiries, please contact the seller or KONNWEI customer service directly. Keep your proof of purchase for warranty validation.