KTC 27 Inch QHD Computer Monitor H27D9 User Manual

Introduction

This manual provides comprehensive instructions for the setup, operation, and maintenance of your KTC H27D9 27-inch QHD Computer Monitor. Designed for both home office and gaming, this monitor features a 2560x1440 IPS panel with a refresh rate of up to 120Hz (overclocked) and supports AMD FreeSync Pro for a smooth visual experience. Please read this manual carefully before using the monitor to ensure proper functionality and to maximize your viewing experience.

What's in the Box?

Carefully unpack the box and ensure all items listed below are present and in good condition.

• Monitor x 1
• Base x 1
• Signal Cable x 1 (May vary by region, typically HDMI or DisplayPort)
• Adaptor x 1
• User Guide (UG) x 1

Setup

1. Assembly

1. Attach the monitor base to the stand. Ensure it clicks securely into place or is fastened with screws if provided.
2. Carefully attach the monitor panel to the assembled stand. Ensure all connections are firm.

2. Connecting to a Computer

The KTC H27D9 monitor offers multiple input options for connecting to your computer or other devices.

• HDMI Connection: Connect one end of an HDMI cable to the HDMI port on your computer's graphics card and the other end to either HDMI 1 or HDMI 2 port on the monitor. Both HDMI 2.0 ports support 2560 x 1440 resolution at 100Hz (up to 120Hz OC).
• DisplayPort (DP) Connection: Connect one end of a DisplayPort cable to the DP port on your computer's graphics card and the other end to the DP1 port on the monitor. The DP1.4 port supports 2560 x 1440 resolution at 100Hz (up to 120Hz OC).
• Audio Output: For external audio, connect headphones or external speakers to the 3.5mm earphone jack on the monitor.

3. Power Connection

1. Connect the power adapter cable to the DC input port on the back of the monitor.
2. Plug the power adapter into a suitable electrical outlet.

Operating the Monitor

Power On/Off

Press the joystick control button located on the back of the monitor to power it on or off.

OSD Menu Navigation

The monitor's On-Screen Display (OSD) menu is controlled using the joystick button on the back. Push the joystick in different directions to navigate:

• Push Up/Down: Navigate through menu options.
• Push Left (Return): Go back to the previous menu or exit the OSD.
• Push Right (Confirm): Select an option or enter a submenu.

Key Features and Settings

• QHD Resolution (2560x1440): Enjoy crisp and detailed visuals. This resolution provides significantly more screen real estate than Full HD.
• High Refresh Rate: The monitor operates at 100Hz, with an overclocking option to 120Hz, providing smoother motion for gaming and fast-paced content. This helps reduce eye strain during prolonged use.
• IPS Panel: Experience vibrant colors and wide 178° viewing angles, ensuring consistent image quality from almost any perspective.
• Adaptive Sync (AMD FreeSync Pro): This technology synchronizes the monitor's refresh rate with your graphics card's frame rate, eliminating screen tearing and stuttering for a fluid gaming experience.



• Superior Color Performance: With 123% sRGB color gamut, 94% DCI-P3 color gamut (based on CIE1976), 16.7 million display colors, 300cd/m² brightness, and a 1300:1 contrast ratio, the monitor delivers rich, accurate, and lifelike colors. It also supports HDR10 for enhanced dynamic range.



• Eye Care Technologies: The monitor incorporates Anti-Glare, Blue Light Filter, and Flicker-Free technologies to reduce eye strain and fatigue during extended use.



• Picture Modes: Select from various preset picture modes optimized for different content types, including Standard, Game, FPS, RTS, Movie, and Reading.

Maintenance

Proper maintenance ensures the longevity and optimal performance of your monitor.

• Cleaning the Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, lightly dampen the cloth with water or a specialized screen cleaner. Never spray liquid directly onto the screen. Avoid using harsh chemicals, alcohol, or abrasive cleaners.
• Cleaning the Casing: Wipe the monitor casing with a soft, damp cloth. Do not use any abrasive materials or strong detergents.
• Ventilation: Ensure the monitor's ventilation openings are not blocked to prevent overheating.
• Storage: When not in use for extended periods, store the monitor in a cool, dry place, away from direct sunlight and extreme temperatures.

Troubleshooting

If you encounter any issues with your monitor, refer to the following common problems and solutions:

• No image or 'No Signal' message:
  • Ensure the power cable is securely connected to both the monitor and the power outlet.
  • Verify that the video cable (HDMI or DisplayPort) is firmly connected to both the monitor and your computer's graphics card.
  • Check the monitor's OSD menu to ensure the correct input source (HDMI 1, HDMI 2, or DP) is selected.
  • Restart your computer.
• Screen flickering or tearing during gaming:
  • Ensure Adaptive Sync (AMD FreeSync Pro) is enabled in the monitor's OSD menu.
  • Verify that FreeSync/G-Sync compatibility is enabled in your graphics card's control panel (e.g., AMD Radeon Software or NVIDIA Control Panel).
  • Check that your display refresh rate is set correctly in your operating system's display settings.
• No sound from headphones:
  • Ensure your headphones are properly plugged into the 3.5mm earphone jack on the monitor.
  • Check the audio output settings on your computer to ensure the monitor's audio output is selected.
  • Adjust the volume settings on your computer and any external audio devices.
• Screen appears tilted forward:
  • The monitor stand allows for tilt adjustment. Gently adjust the screen angle to your preferred viewing position. The tilt range is typically between -5° and 15° (±3°).

  

Specifications

Below are the technical specifications for the KTC H27D9 monitor:

User Tips

• Adjusting Screen Tilt: If you find the screen tilting forward, remember that the monitor stand allows for manual tilt adjustment. Gently push or pull the top or bottom edge of the screen to achieve your desired viewing angle within the -5° to 15° range.
• Audio Options: This monitor does not feature integrated speakers. For audio output, connect your headphones or external speakers to the 3.5mm earphone jack located on the rear of the monitor.

Warranty and Support

The KTC H27D9 monitor comes with a 3-year manufacturer's warranty, ensuring peace of mind regarding the product's quality and durability. For technical support or warranty claims, please refer to the contact information provided in your User Guide (UG) or visit the official KTC support website.