MOONDROP Dawn Pro 2 Portable USB DAC Amplifier User Manual

Introduction

Thank you for choosing the MOONDROP Dawn Pro 2 Portable USB DAC Amplifier. This device is designed to provide high-fidelity audio performance for your headphones, compatible with a wide range of devices including computers, smartphones, and laptops. It features dual CS43198 DAC chips, supporting 32bit/384KHZ and DSD256 audio formats, and incorporates a 2nd-generation online interactive DSP for advanced tuning capabilities.

Product Overview

The Dawn Pro 2 is a compact and powerful digital-to-analog converter and headphone amplifier. Its aluminum alloy housing is designed for efficient heat dissipation, ensuring stable performance.

Component Identification

• USB Type-C Port: For connecting to source devices (smartphones, computers, laptops).
• 3.5mm SE (Single-Ended) Jack: Standard headphone output.
• 4.4mm Bal (Balanced) Jack: Balanced headphone output for enhanced audio quality.
• Volume + Button: Increases volume.
• Volume - Button: Decreases volume.

Package Contents

Please check the box for the following items:

• MOONDROP Dawn Pro 2 high-performance portable DAC/AMP
• Type-C to Type-C adapter cable (x1)
• Type-A to Type-C adapter (x1)
• User Manual (this document)
• Certificate
• Manual
• Service card
• After-service card

Setup

Follow these steps to connect your Dawn Pro 2:

1. Connect the Dawn Pro 2 to your smartphone, computer, or laptop using the provided Type-C to Type-C cable or Type-A to Type-C adapter.
2. Plug your earphones into either the 3.5mm single-ended jack or the 4.4mm balanced jack on the Dawn Pro 2.

Operation

Volume Adjustment

You can adjust the volume by pressing the '+' and '-' buttons on the Dawn Pro 2. Alternatively, you can control the volume through your connected smartphone or computer's touch screen or physical volume controls.

Enabling/Disabling the Tuning Configuration

The Dawn Pro 2 supports custom tuning configurations. After writing a tuning configuration using the Visual WEB Tuning Tool or the MOONDROP Android App, you can manually enable or disable it on the device:

• To enable or disable, press and hold both the Volume Up (+) and Volume Down (-) buttons simultaneously for 2 seconds.
• When the tuning configuration is enabled, the indicator light will turn orange.
• When the tuning configuration is disabled, the indicator light will turn red.
• After reconnecting the Dawn Pro 2, the tuning configuration will be disabled by default and must be turned on manually.

Online Interactive DSP and WEB Tune

The Dawn Pro 2 includes a comprehensive library of frequency response curves for users to reference and utilize. More frequency response curves will be continually updated to enhance playability.

Through the recently updated MOONDROP App, users can customize and debug the parameterized equalizer for Dawn Pro 2 using a new professional tuning interface. This interface allows adjustments to parameters such as Filter Type, Frequency Point, Gain, and Q Value. A comprehensive headphone frequency response database is available for reference during the tuning process.

Even if your mobile phone system is not compatible with the APP for tuning, it can still be debugged online through the WEB. The WEB tuning interface is more professional, comprehensive, and precise compared to the mobile app.

One-button EQ Setting

Both the MOONDROP WEB and Android APP updates occur simultaneously, eliminating the need for manual debugging. Users can simply select or upload the original frequency curve and target response for one-click settings, allowing for greater exploration of possibilities.

Tune Sharing and Community

Users can upload their own tuning configurations and share them with others, or download tuning optimizations created by fellow users for various headphones, which can then be applied to the Dawn Pro 2. This built-in sharing and downloading community leverages advanced online interactive DSP features to allow for more accurate correction of headphone timbre defects, optimization for different styles and application scenarios, and enhanced playability of portable HiFi audio.

Specifications

Maintenance

To ensure the longevity and optimal performance of your Dawn Pro 2, please observe the following maintenance guidelines:

• Environmental Conditions: Do not place the device in humid, dusty, high-temperature, or low-temperature environments.
• Physical Handling: To prevent damage, avoid pulling, shocking, or compressing the product.
• Cleaning: Use a soft, dry cloth to clean the device. Do not use harsh chemicals or abrasive materials.

Troubleshooting

If you encounter issues with your Dawn Pro 2, please refer to the following common solutions:

• No Sound Output:
  • Ensure all cables are securely connected to both the source device and the Dawn Pro 2.
  • Check the volume levels on both your source device and the Dawn Pro 2.
  • Verify that the tuning configuration is enabled if you are using a custom setting (indicator light should be orange).
  • Test with different earphones or a different source device to isolate the problem.
• Distorted Sound:
  • Check the audio source file quality.
  • Ensure the volume is not set too high, causing clipping.
  • If using a custom tuning configuration, try disabling it to see if the distortion persists.
• Device Not Recognized by Computer/Smartphone:
  • Try connecting to a different USB port or using a different USB cable.
  • Restart your computer or smartphone.
  • Ensure your operating system is up to date and has the necessary audio drivers.

User Tips

• WEB Tuning Tool Compatibility: For optimal experience with the WEB tuning tool, ensure you are using Microsoft Edge (version 135.0 or later) or Google Chrome (version 131.0 or later).
• Volume Button Care: The volume buttons conceal a precise electronic switch. Avoid pressing them forcefully to prevent damage.
• iOS Tuning Limitations: Due to iOS permissions, the tuning function is primarily supported on Android devices. iOS users can still utilize settings after they have been preset on an Android phone.

Warranty and Support

This product comes with a 12-month warranty from the date of shipment. Within the warranty period, any defects that occur under normal use will be repaired, replaced, or refunded free of charge.

Warranty Claims

If there is a defect in this product that qualifies for warranty coverage, please contact MOONDROP support at moondrop_support@moondroplab.com and return it to our customer service as instructed.

Warranty Exclusions

Malfunctions caused by the following are not covered by after-sales service:

• Disconnection
• Housing deformation
• Water damage
• Dust intrusion
• Corrosion
• Plug damage
• Damage due to external force (e.g., severe deformation of the device shell or core parts).

Repair/Replacement Procedures

1. Under Warranty: Customers with products still under warranty will qualify for a free replacement with an equivalent or lower-priced product.
2. Beyond Warranty: For products beyond the warranty period, customers may exchange for an equivalent or lower-priced product upon payment of applicable service fees.
3. Warranty Period Calculation: The specific warranty period will be determined based on the original purchase date. If a product issue is confirmed to be quality-related after inspection by MOONDROP after-service and is repaired/replaced, the remaining warranty period will be prolonged to 60 days if it is less than or equal to 60 days. If the remaining warranty period is more than 60 days, it will be counted according to the original warranty period.

If warranty service cannot be provided due to product iteration and upgrades, MOONDROP may not be able to offer repair service.

The after-sales service period is generally 7-20 working days (excluding transportation time), depending on the repair department.

For a detailed user manual in PDF format, you can refer to the official document: MOONDROP Dawn Pro 2 User Manual (PDF)