Introduction
Thank you for choosing the HTC NE20 Wireless Earphones. These TWS (True Wireless Stereo) earbuds are designed to provide a high-quality audio experience with features such as Bluetooth V6.0 connectivity, Active Noise Cancellation, and an integrated AI Translator function. This manual will guide you through the setup, operation, and maintenance of your new earphones.
Package Contents
Please check the package for the following items:
- HTC NE20 Wireless Earbuds (Left and Right)
- Charging Case
- USB Charging Cable
- User Manual
Specifications
| Feature | Specification |
|---|---|
| Model | NE20 |
| Material | Plastic |
| Bluetooth Version | V6.0 |
| Wireless Range | <10m |
| Battery Life (Total) | Up to 24 hours (with charging case) |
| Talk Time | Approx. 4 hours |
| Charging Method | Charging case |
| Impedance Range | Up to 32 Ω |
| Frequency Response | 20 - 20000Hz |
| Features | Active Noise Cancellation, Microphone, AI Translator |
| Codecs | AAC, SBC |
| Waterproof Rating | IPX4 |
| Vocalism Principle | Dynamic |
| Volume Control | Yes |
Setup
1. Charging the Earphones and Case
Before first use, fully charge the earphones and charging case.
- Connect the provided USB charging cable to the charging port on the case and a power source.
- The display on the charging case will indicate the charging status.
- Once fully charged, disconnect the cable. The earphones will charge automatically when placed inside the powered case.
2. Pairing with Your Device
- Ensure the earphones are charged.
- Open the charging case. The earphones will automatically power on and enter pairing mode (indicated by flashing LED lights on the earbuds).
- On your device (smartphone, tablet, etc.), enable Bluetooth and search for available devices.
- Select "HTC NE20" from the list of found devices.
- Once connected, the earbud LEDs will stop flashing, and you will hear a confirmation tone.
- The earphones will automatically reconnect to the last paired device when taken out of the case, if Bluetooth is enabled on the device.
Operating Instructions
The HTC NE20 earphones feature touch controls for various functions. Specific touch gestures may vary; refer to the quick start guide for detailed instructions on tap sequences.
Power On/Off
- Power On: Open the charging case, and the earbuds will power on automatically.
- Power Off: Place the earbuds back into the charging case and close the lid. They will power off and begin charging.
Music Playback
- Play/Pause: Tap the touch sensor on either earbud once.
- Next Track: Double-tap the touch sensor on the right earbud.
- Previous Track: Double-tap the touch sensor on the left earbud.
Call Management
- Answer/End Call: Tap the touch sensor on either earbud once.
- Reject Call: Press and hold the touch sensor on either earbud for 2 seconds.
Active Noise Cancellation (ANC)
The HTC NE20 features Active Noise Cancellation to reduce ambient noise. To toggle ANC mode:
- Toggle ANC/Transparency Mode: Triple-tap the touch sensor on the left earbud (or as specified in the quick start guide).
AI Translator Function
The AI Translator function allows for real-time language translation. This feature typically requires a companion app on your smartphone.
- Activate AI Translator: Refer to the specific instructions within the companion app or the quick start guide for the required touch gesture.
Volume Control
- Increase Volume: Press and hold the touch sensor on the right earbud (or as specified in the quick start guide).
- Decrease Volume: Press and hold the touch sensor on the left earbud (or as specified in the quick start guide).
Maintenance
- Cleaning: Use a soft, dry, lint-free cloth to clean the earbuds and charging case. Do not use harsh chemicals or abrasive materials.
- Water Resistance: The earbuds have an IPX4 waterproof rating, meaning they are resistant to splashing water from any direction. They are suitable for use during exercise with heavy sweat, but should not be submerged in water. Ensure the charging contacts are dry before placing them in the case.
- Storage: When not in use, store the earphones in their charging case to protect them and keep them charged.
- Battery Care: To prolong battery life, avoid fully discharging the earphones and charging case frequently. Charge them regularly.
Troubleshooting
If you encounter any issues with your HTC NE20 earphones, please refer to the following common solutions:
- Earbuds not powering on: Ensure the charging case and earbuds are sufficiently charged.
- Cannot pair with device:
- Make sure Bluetooth is enabled on your device.
- Ensure the earbuds are in pairing mode (LEDs flashing).
- Turn off Bluetooth on your device, then turn it back on and try searching again.
- Forget/delete "HTC NE20" from your device's Bluetooth list and re-pair.
- Try resetting the earbuds (refer to the quick start guide for specific reset instructions).
- No sound from one earbud:
- Place both earbuds back into the charging case, close the lid, wait a few seconds, then take them out again to re-sync.
- Ensure both earbuds are charged.
- Re-pair the earbuds with your device.
- Low volume or poor sound quality:
- Adjust the volume on both your device and the earbuds.
- Ensure the earbuds are properly seated in your ears for a good seal.
- Clean any debris from the earbud mesh and charging contacts.
- AI Translator not working:
- Ensure the companion app is installed and updated on your device.
- Check app permissions for microphone access and internet connectivity.
- Verify the earbuds are correctly connected to the app.
User Tips
- Optimal Fit: Experiment with different ear tip sizes (if provided) to find the best fit for your ears. A snug fit enhances sound quality and Active Noise Cancellation effectiveness.
- Regular Cleaning: Periodically clean the ear tips and the mesh covers of the earbuds to prevent wax buildup, which can affect sound quality.
- Firmware Updates: Check the companion app (if available) for any firmware updates for your earbuds. Updates can improve performance and add new features.
- Charging Contacts: Always ensure the charging contacts on both the earbuds and the case are clean and dry to prevent charging issues.
Warranty and Support
Your HTC NE20 Wireless Earphones are covered by a manufacturer's warranty against defects in materials and workmanship. Please retain your proof of purchase for warranty claims.
For further assistance, troubleshooting, or warranty inquiries, please contact the retailer or manufacturer's customer support. Contact details are typically found on the product packaging or the official brand website.
