HTC NE19 Bluetooth Earphones User Manual

1. Introduction

The HTC NE19 Bluetooth Earphones are Open-Wearable Stereo (OWS) in-ear wireless headphones designed for a comfortable and secure fit. Featuring Bluetooth 5.3 connectivity, Active Noise Cancellation (ANC), and AI translator support, these earbuds offer a versatile audio experience. This manual provides detailed instructions for setting up, operating, and maintaining your NE19 earphones.

2. Package Contents

Please check the box for the following items:

• HTC NE19 Wireless Earphones (Left and Right)
• Charging Case
• User Manual
• Charging Cable
• Replaceable Pads Set

3. Product Overview

The HTC NE19 earphones feature an Open-Wearable Stereo design with ear hooks for stability. Each earbud includes a microphone and touch-sensitive control areas. The charging case provides portable power and secure storage.

4. Setup

4.1 Charging the Earphones and Case

1. Place the earphones into the charging case, ensuring they are correctly seated. The indicator lights on the earphones will show charging status.
2. Connect the charging case to a power source using the provided USB charging cable. The charging case indicator will illuminate to show it is charging.
3. Allow approximately 1-2 hours for a full charge of both the earphones and the case. A full charge provides up to 40 hours of battery life for the earphones (with case).

4.2 Bluetooth Pairing

1. Ensure the earphones are charged.
2. Open the charging case. The earphones will automatically enter pairing mode, indicated by a flashing LED light on one or both earbuds.
3. On your device (smartphone, tablet, etc.), enable Bluetooth and search for available devices.
4. Select "HTC NE19" from the list of discovered devices.
5. Once connected, the LED indicator on the earphones will stop flashing or change to a solid light, indicating successful pairing.
6. The earphones will automatically reconnect to the last paired device when taken out of the case, if Bluetooth is enabled on the device.

4.3 Wearing the Earphones

The NE19 earphones feature an OWS (Open-Wearable Stereo) design with ear hooks for a secure and comfortable fit. Gently place the earbud into your ear canal and adjust the ear hook over your ear until it feels stable and comfortable. This design allows for ambient sound awareness while enjoying your audio.

5. Operating Instructions

The HTC NE19 earphones utilize touch controls. Specific functions may vary slightly based on your device and operating system.

5.1 Power On/Off

• Power On: Open the charging case, and the earphones will power on automatically.
• Power Off: Place the earphones back into the charging case and close the lid. They will power off and begin charging.

5.2 Music Playback

• Play/Pause: Tap the touch control area on either earbud once.
• Next Track: Double-tap the right earbud.
• Previous Track: Double-tap the left earbud.
• Volume Control: Adjust volume via your connected device. (Note: The earphones do not have physical control buttons for volume).

5.3 Call Management

• Answer/End Call: Tap the touch control area on either earbud once.
• Reject Call: Press and hold the touch control area on either earbud for approximately 2 seconds.

5.4 Active Noise Cancellation (ANC)

The earphones feature Active Noise Cancellation. To toggle ANC on/off or switch between modes (if applicable), press and hold the touch control area on either earbud for approximately 3 seconds until you hear an audible prompt.

5.5 AI Translator & Apple Siri Support

• AI Translator: This feature requires a compatible application on your connected device. Refer to the application's instructions for use.
• Apple Siri Support: Triple-tap the touch control area on either earbud to activate Siri on compatible Apple devices.

6. Maintenance

6.1 Cleaning

• Regularly clean the earphones and charging case with a soft, dry, lint-free cloth.
• Do not use harsh chemicals, cleaning solvents, or strong detergents.
• Ensure charging contacts on both earphones and case are clean and dry to prevent charging issues.

6.2 Storage

• When not in use, always store the earphones in their charging case to protect them and keep them charged.
• Store in a cool, dry place, away from extreme temperatures and direct sunlight.

7. Troubleshooting

7.1 Earphones Not Pairing

• Ensure both earphones are charged and out of the charging case.
• Turn off Bluetooth on your device and turn it back on.
• Forget/delete "HTC NE19" from your device's Bluetooth list and try pairing again.
• If only one earbud connects, try placing both back in the case, closing the lid, waiting a few seconds, and then reopening to reset.

7.2 No Sound or Low Volume

• Check the volume level on both your connected device and the earphones.
• Ensure the earphones are properly connected to your device.
• Try playing audio from a different application or source.

7.3 Charging Issues

• Verify the charging cable is securely connected to both the case and the power source.
• Ensure the charging contacts on the earphones and inside the case are clean and free of debris.
• Try using a different charging cable or power adapter.

8. Specifications

9. User Tips

• Optimal Fit: Experiment with the replaceable pads to find the most comfortable and secure fit for your ears. A good fit enhances sound quality and ANC performance.
• Regular Charging: For consistent performance, make it a habit to place the earphones back in their charging case when not in use.
• Firmware Updates: Check the official HTC website or a dedicated app (if available) for any firmware updates that might improve performance or add new features.
• AI Translator Usage: Ensure your connected device has the necessary AI translator application installed and configured for seamless use with the earphones.

10. Warranty and Support

For warranty information and technical support, please refer to the official HTC website or contact your point of purchase. Keep your proof of purchase for any warranty claims.