1. Introduction
Thank you for choosing the HTC NE19 OWS Wireless Headphones. These open-ear wireless stereo (OWS) earbuds are designed to provide a high-quality audio experience with comfort and convenience. Featuring Bluetooth 6.0 connectivity, active noise cancellation, and a built-in microphone, they are ideal for various activities including gaming, music listening, sports, and office use.
Key Features:
- Bluetooth 6.0: For stable and efficient wireless connection.
- OWS (Open-ear Wireless Stereo) Design: Ensures comfort and situational awareness.
- Active Noise Cancellation: Reduces ambient noise for clearer audio.
- Built-in Microphone: Enables hands-free calls and voice commands.
- Stereo Sound: Delivers immersive audio quality.
- Long Battery Life: Up to 44 hours of earbud use, extended to 80 hours with the charging case.
- Ear Hook Style: Provides a secure and comfortable fit for active lifestyles.
- Versatile Use: Suitable for video games, common listening, HiFi audio, sports, outdoor activities, office, and study.
2. Package Contents
Please check the package for the following items:
- HTC NE19 OWS Wireless Earbuds
- Charging Case
- User Manual
- Carrying Bag
- Charging Cable
3. Specifications
| Feature | Specification |
|---|---|
| Brand Name | Rockever (Marketed as HTC) |
| Model | NE19 |
| Communication | Wireless |
| Wireless Type | Bluetooth |
| Bluetooth Version | 5.3 |
| Maximum Wireless Range | <10m |
| Style | OWS ear hook headphones |
| Vocalism Principle | Dynamic |
| Active Noise-Cancellation | Yes |
| With Microphone | Yes |
| Control Button | Yes |
| Volume Control | Yes |
| Battery life up to | 44 hours (earbuds), 80 hours (with charging case) |
| Charging Method | Charging case |
| Frequency Response Range | 20 - 20000Hz |
| Sensitivity | 49dB |
| Impedance Range | up to 32 Ω |
| Resistance | 32 Ω |
| Max Output | 3mW |
| Total Harmonic Distortion | 1% |
| Number Of Drivers | 2 |
| Material | Silica Gel |
| Certification | CE |
| Origin | Mainland China |
| Function | for Video Game, Common Headphone, HiFi Headphone, Sport, For Outdoor, For Office, For Study |
4. Setup
4.1 Charging the Earbuds and Case
- Place the earbuds into the charging case, ensuring they are correctly seated.
- Connect the provided USB charging cable to the charging port on the case and a suitable USB power source.
- The indicator lights on the case will show the charging status. Once fully charged, the lights will indicate completion.
- A full charge provides up to 44 hours of earbud use, with the charging case extending this to a total of 80 hours.
4.2 Pairing with a Bluetooth Device
- Ensure the earbuds are charged.
- Open the charging case. The earbuds will automatically power on and enter pairing mode (or manually activate pairing mode if needed, refer to specific earbud indicators).
- On your device (smartphone, tablet, computer), go to Bluetooth settings and turn Bluetooth on.
- Search for available devices and select "HTC NE19" from the list.
- Once connected, you will hear a confirmation tone, and the earbuds' indicator lights will change.
4.3 Wearing the Earbuds
The HTC NE19 earbuds feature an OWS ear hook design for a secure and comfortable fit.
- Identify the left (L) and right (R) earbuds.
- Gently place the earbud over your ear, positioning the ear hook behind your ear.
- Adjust the earbud until it sits comfortably and securely, with the audio output directed towards your ear canal without fully blocking it.
5. Operating Instructions
5.1 Power On/Off
- Power On: Open the charging case, and the earbuds will automatically power on. Alternatively, press and hold the control button on each earbud for a few seconds.
- Power Off: Place the earbuds back into the charging case and close the lid. Alternatively, press and hold the control button on each earbud for a few seconds until they power off.
5.2 Music Playback
- Play/Pause: Single press the control button on either earbud.
- Next Track: Double press the control button on the right earbud.
- Previous Track: Double press the control button on the left earbud.
- Volume Up: Triple press the control button on the right earbud.
- Volume Down: Triple press the control button on the left earbud.
5.3 Call Management
- Answer/End Call: Single press the control button on either earbud.
- Reject Call: Press and hold the control button on either earbud for 2 seconds.
- Voice Assistant: Press and hold the control button on either earbud for 3 seconds (when not on a call).
5.4 Active Noise Cancellation (ANC)
The HTC NE19 features Active Noise Cancellation. To activate or deactivate ANC, refer to the specific instructions in the full user manual or experiment with pressing and holding the control button for a specific duration (e.g., 2-3 seconds) during music playback or standby.
6. Maintenance
- Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Avoid using harsh chemicals or abrasive materials.
- Water Resistance: The earbuds are designed with splash resistance. Avoid submerging them in water or exposing them to heavy rain. Dry them thoroughly if they get wet.
- Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged. Store in a cool, dry place away from extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the earbuds and charging case frequently. Charge them regularly, even if not in constant use.
7. Troubleshooting
7.1 Earbuds Not Powering On
- Ensure the earbuds and charging case are fully charged.
- Check if the earbuds are properly seated in the charging case.
7.2 Cannot Pair with Device
- Make sure Bluetooth is enabled on your device.
- Ensure the earbuds are in pairing mode (indicator lights flashing).
- Move the earbuds closer to your device and away from other strong Wi-Fi or Bluetooth signals.
- Try forgetting the device in your phone's Bluetooth settings and re-pairing.
7.3 No Sound or Poor Sound Quality
- Check the volume level on both your device and the earbuds.
- Ensure the earbuds are properly connected to your device.
- Clean any debris from the earbud speakers.
- Try restarting your device and re-pairing the earbuds.
7.4 Charging Case Not Charging
- Ensure the charging cable is securely connected to both the case and the power source.
- Try using a different USB cable or power adapter.
- Check for any debris in the charging port of the case.
8. Warranty and Support
The HTC NE19 OWS Wireless Headphones come with a commitment to quality and customer satisfaction.
- Free Returns: Enjoy free returns within 90 days of purchase. Please refer to the seller's return policy for detailed terms and conditions.
- Security & Privacy: Your personal details are protected and not shared with third parties without your consent. Payments are secure.
- Technical Support: For any further assistance, technical issues, or warranty claims, please contact the seller directly through the platform where the product was purchased.
