HTC NE19 Bluetooth V6.0 Wireless Earphones

Introduction

Thank you for choosing the HTC NE19 Bluetooth V6.0 Wireless Earphones. These Open Wireless Stereo (OWS) sports headphones are designed for comfort, durability, and high-quality audio, featuring an IPX4 waterproof rating and long battery life. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your earphones to ensure optimal performance.

Package Contents

Please check the package for the following items:

• HTC NE19 Wireless Earphones (Left and Right)
• Charging Case
• USB-C Charging Cable
• User Manual

Image: HTC NE19 package contents.

Setup

1. Charging the Earphones and Case

1. Place the earphones into the charging case. Ensure they are correctly seated to make contact with the charging pins.
2. Connect the USB-C charging cable to the charging port on the back of the case and the other end to a USB power adapter (not included) or a computer's USB port.
3. The indicator lights on the case and/or earphones will show the charging status. A full charge typically takes 1-2 hours for the earphones and 2-3 hours for the case.

Image: USB-C charging port on the earphone case.

2. Bluetooth Pairing

1. First-time Pairing: Open the charging case. The earphones will automatically enter pairing mode, indicated by a flashing LED light on one or both earbuds.
2. On your device (smartphone, tablet, etc.), go to Bluetooth settings and turn Bluetooth on.
3. Search for available devices and select "HTC NE19" from the list.
4. Once connected, you will hear a confirmation tone, and the LED indicator on the earphones will stop flashing.
5. Re-pairing: If the earphones do not automatically connect to a previously paired device, ensure Bluetooth is enabled on your device and select "HTC NE19" from your Bluetooth device list.

3. Wearing the Earphones

The HTC NE19 earphones feature an OWS (Open Wireless Stereo) ear hook design for a secure and comfortable fit, especially during sports activities.

• Identify the Left (L) and Right (R) earphones.
• Gently place the earbud part into your ear canal and hook the ear hook over the back of your ear.
• Adjust the ear hook and earbud position for a snug and comfortable fit that allows for ambient sound awareness.

Image: Black HTC NE19 earphone, showing the ear hook design.

Operating Instructions

Power On/Off

• Power On: Open the charging case, or press and hold the multi-function button on each earphone for a few seconds.
• Power Off: Place the earphones back into the charging case and close the lid, or press and hold the multi-function button on each earphone for a few seconds until the indicator light turns off.

Music Playback

• Play/Pause: Single tap the multi-function button on either earphone.
• Next Track: Double tap the multi-function button on the right earphone.
• Previous Track: Double tap the multi-function button on the left earphone.
• Volume Up: Triple tap the multi-function button on the right earphone.
• Volume Down: Triple tap the multi-function button on the left earphone.

Call Management

• Answer/End Call: Single tap the multi-function button on either earphone.
• Reject Call: Press and hold the multi-function button on either earphone for 2 seconds.

Voice Assistant (AI)

• Activate Voice Assistant: Press and hold the multi-function button on either earphone for 2 seconds (when not on a call).

Waterproof Rating (IPX4)

The HTC NE19 earphones have an IPX4 waterproof rating, meaning they are resistant to splashing water from any direction. They are suitable for workouts and light rain but should not be submerged in water.

Maintenance

Cleaning

• Regularly clean the earphones and charging case with a soft, dry, lint-free cloth.
• Do not use harsh chemicals, cleaning solvents, or strong detergents.
• Ensure the charging contacts on both the earphones and the case are clean and dry to prevent charging issues.

Storage

• When not in use, always store the earphones in their charging case to protect them and keep them charged.
• Store in a cool, dry place, away from extreme temperatures and direct sunlight.

Battery Care

• To prolong battery life, avoid fully discharging the earphones and charging case frequently.
• Charge the device regularly, even if not used for extended periods, to maintain battery health.

Troubleshooting

Earphones Not Turning On

• Ensure the charging case and earphones are fully charged.
• Check if the earphones are properly seated in the charging case.

No Sound or Intermittent Audio

• Ensure the earphones are properly paired with your device.
• Check the volume level on both your device and the earphones.
• Move closer to your device to avoid interference or exceeding the wireless range.
• Try re-pairing the earphones with your device.

Pairing Issues

• Make sure Bluetooth is enabled on your device.
• Ensure the earphones are in pairing mode (flashing LED).
• Turn off Bluetooth on other nearby devices that might be trying to connect.
• Forget "HTC NE19" from your device's Bluetooth list and try pairing again.

Only One Earphone Working

• Place both earphones back into the charging case, close the lid, wait a few seconds, then open it again.
• Ensure both earphones are charged.
• Try resetting the earphones (refer to the manufacturer's specific reset instructions if available, or try forgetting the device and re-pairing).

Specifications

Image: HTC NE19 packaging with specifications.

User Tips

• For optimal sound quality, ensure the earphones are securely fitted in your ears.
• Keep your device within the 10-meter wireless range for a stable connection.
• Regularly check for firmware updates (if available from the manufacturer) to enhance performance and features.
• If experiencing connection issues, try restarting both your device and the earphones.

Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the documentation provided with your purchase or contact the seller/manufacturer directly. Keep your proof of purchase for any warranty claims.