MOES Bluetooth Smart Wooden Door Lock User Manual

1. Product Overview

The MOES Bluetooth Smart Wooden Door Lock offers multiple secure and convenient ways to access your home or office. This manual provides detailed instructions for setup, operation, and integration with smart home platforms.

Key Features:

• Multiple Unlocking Methods: Fingerprint, Password, IC Card, Mechanical Key, and Remote Unlock via App.
• Ultra-long Battery Life: Enjoy over 6 months of battery life with 4 AA alkaline batteries (not included).
• Visualized Screen Display: Intuitive screen for settings, time, battery level, and language selection (Chinese, English).
• History Records: Track all unlocking events for enhanced security.
• Always Unlocked Mode: Configure the lock to remain unlocked for specified periods.
• Emergency Power Options: Type-C port for temporary charging and mechanical key access in case of power failure.
• Wide Application: Suitable for wooden doors in apartments, bedrooms, hotels, and offices.
• Standard Compatibility: Compatible with standard 5050 lock bodies.

Product Video Overview

Video demonstrating key features and basic operations of the smart lock.

2. Packing List

Please check the package contents to ensure all items are present:

• Front panel x1
• Rear panel x1
• Mortise lock x1
• Battery cover x1
• Strike plate x1
• Strike box (for wood door only) x1
• Mechanical key x2
• Connecting square bar (8x8x80mm or 8x8x90mm depending on door thickness) x1
• Connecting stud (4x5x35mm or 4x5x45mm depending on door thickness) x2
• Connecting screw (M4x30mm or M4x45mm depending on door thickness) x2
• AA battery x4 (not included)
• IC Card x2
• Flat head locking rivet screw x2
• Flat head cross locking rivet screw x2
• Screw sleeve x2
• Mushroom head cross screw x2
• Cross flat head screw x4
• Spring x1

3. Specifications

4. Installation Guide

Before installation, ensure all surfaces are flat and free of defects. The lock is designed for wooden doors with a thickness of 35-60mm.

4.1. Door Opening Direction Selection

Determine if your door is right-hand opening or left-hand opening, and whether it opens inwards or outwards. This will guide the handle adjustment.

4.2. Adjusting Handle Direction

The handles on both the front and back panels can be adjusted to match your door's opening direction.

1. Front Panel Handle Adjustment:
   a. Remove the reversing screws on the front panel using a screwdriver.
   b. Turn the handle 180 degrees.
   c. Reinstall the reversing screws and tighten them.
2. Back Panel Handle Adjustment:
   a. Insert a screwdriver into the handle hole and unscrew the screw.
   b. Pull out the handle and turn it 180 degrees.
   c. Reinstall the screw and tighten it.

4.3. Notes for Mortise Lock

• When using a double deadbolt, the arrow on the front panel's arrow hole should always point downwards.
• When using a single deadbolt, the arrows on the handle holes on the front panel should be in the same direction as the handles.
• It is forbidden to remove and assemble the side slats of the mortise lock without permission.

4.4. Installation Steps

1. Install Mortise Lock: Insert the mortise lock into the door edge.
2. Install Front Panel: Secure the front panel to the door, ensuring the connecting square bar and wires pass through correctly.
3. Install Back Panel: Attach the back panel, connecting the wires and securing it with screws.
4. Install Batteries: Insert 4 AA alkaline batteries into the battery compartment.
5. Install Strike Plate & Strike Box: Mount the strike plate and strike box on the door frame, aligning with the mortise lock.

5. Initial Setup & Administrator Management

Before using the lock, you must register an administrator. The default factory password is 123456, which becomes invalid after you set a new administrator password.

5.1. Add Super Administrator Password

This video demonstrates how to add a super administrator password to the lock.

Video segment: Adding a super administrator password.

1. Press `*` + `#` + `1`.
2. Enter the administrator password + `#`.
3. Enter the administrator password + `#` again to confirm.
4. The lock will announce "Successful".

5.2. Bluetooth Pairing

This video demonstrates how to initiate Bluetooth pairing for the lock.

Video segment: Starting Bluetooth pairing.

1. Press `*` + `#`.
2. Enter the administrator password + `#`.
3. Press `6`.
4. Follow the on-screen prompts and app instructions to complete pairing.

5.3. Delete Administrator Password

1. Press `*` + `#`.
2. Enter the administrator password + `#`.
3. Press `2` (Delete Administrator).
4. Enter the sequence number of the administrator to delete (e.g., 003) + `#`.
5. Confirm deletion.

6. User Management

The lock supports up to 250 user groups for IC cards, passwords, and fingerprints.

6.1. Add Users (Password, Fingerprint, RFID Card)

This video demonstrates how to add new users with different unlocking methods.

Video segment: Adding new users with password, fingerprint, and RFID card.

To Add a User Password:

1. Press `*` + `#`.
2. Enter the administrator password + `#`.
3. Press `2` (Add User).
4. Enter a 4-8 digit password + `#`.
5. Enter the same password again + `#` to confirm.

To Add a User Fingerprint:

1. Press `*` + `#`.
2. Enter the administrator password + `#`.
3. Press `2` (Add User).
4. Place your finger on the sensor repeatedly (4 times) until successful.

To Add a User IC Card:

1. Press `*` + `#`.
2. Enter the administrator password + `#`.
3. Press `2` (Add User).
4. Touch the IC card to the sensing area until successful.

6.2. Delete User Password/Fingerprint/IC Card

1. Press `*` + `#`.
2. Enter the administrator password + `#`.
3. Press `2` (Delete User).
4. Select the type of user to delete (e.g., `1` for password, `2` for fingerprint, `3` for IC card).
5. Enter the specific user number to delete or choose to delete all users of that type.

7. Smart Lock Operation

7.1. Unlocking Methods

This video demonstrates various unlocking methods including password, fingerprint, IC card, and app unlock.

Video segment: Demonstrating unlocking with password, fingerprint, IC card, and app.

• Password Unlock: Enter your registered password followed by `#`.
• Fingerprint Unlock: Place your registered finger on the fingerprint sensor.
• IC Card Unlock: Present your registered IC card to the sensing area.
• Mechanical Key Unlock: Use the provided mechanical key.
• App Unlock: Use the MOES or Tuya Smart Life app (requires Bluetooth pairing or optional WiFi gateway).

7.2. Electronic Lock Button Setting

• Administrator Only Access: Press the electronic lock button once to lock the door. Only administrators can unlock.
• All Users Access: Press the electronic lock button again. Both administrators and common users can open the lock.

7.3. System Settings

To access system settings:

1. Press `*` + `#`.
2. Enter the administrator password + `#`.
3. Press `3` (System Setting).
4. You can then adjust:
   • Volume setting
   • Unlock mode setting
   • Language setting (Chinese/English)
   • Time setting

7.4. Restore Factory Settings

To restore the lock to its factory default settings:

1. Press `*` + `#`.
2. Enter the administrator password + `#`.
3. Press `4` (Restore Factory Setting).
4. Confirm the action. The initial management password will be reset to 123456.

8. Tuya APP Operation (Optional Function)

For full smart functionality, download and configure the Tuya Smart or Smart Life app.

8.1. Download the Tuya APP

Scan the QR code on the product manual cover or search "Tuya Smart" or "Smart Life" in your mobile app store (Apple Store or Android market).

8.2. Register an Account

Register using your email or mobile phone number and follow the in-app instructions.

8.3. Network Settings (Connecting the Lock to the App)

There are two main connection modes: Intelligent Connection (EZ mode) and Hotspot Connection (AP mode).

Intelligent Connection (EZ Mode):

1. Open the Tuya Smart APP and select "Lock (Wi-Fi)" under "Security and Sensors".
2. Ensure the privacy button on the lock is unlocked.
3. Select your 2.4 GHz Wi-Fi network and enter the password.
4. Reset the device (if prompted) and confirm the smart door lock is working normally.
5. Perform net pairing as prompted by the app.

Hotspot Connection (AP Mode):

1. Open the Tuya Smart APP and select "Lock (Wi-Fi)" under "Security and Sensors".
2. Ensure the privacy button on the lock is unlocked.
3. In the upper right corner of the app, select "AP Mode".
4. Enter your Wi-Fi password.
5. Reset the device (if prompted) and confirm the smart door lock is working normally.
6. Connect your mobile phone to the device's hotspot (e.g., "SmartLife-XXXX").
7. Go back to the app and continue to add the device.

8.4. BLE Quick Connection

This is an additional BLE connection method, performed when the lock is in AP or EZ mode (5 blinks).

1. When the "Add Device" window appears in the app, select your Wi-Fi network and enter the password.
2. Place your phone near the lock and router to establish the connection.

8.5. Remote Unlock Function

When visitors press `9` + `#` on the lock, a remote unlock request will be sent to the administrator's app. You can then choose to "Agree to unlock" or "Refuse to unlock" from the app.

9. Maintenance

9.1. Battery Replacement

The lock will automatically alarm when the voltage is lower than 4.8V. Replace all 4 AA alkaline batteries as soon as possible. Do not mix old and new batteries or different types of batteries.

9.2. Cleaning

Do not apply any detergent directly to the lock. When cleaning, use only clean water or a mild cleaner on a soft, non-abrasive cloth.

9.3. General Care

• Ensure the lock is protected from extreme temperatures and moisture.
• Avoid strong impacts or physical damage to the lock.

10. Troubleshooting

• Lockout after Incorrect Attempts: If 5 incorrect unlock attempts are made consecutively, the keyboard will be locked for 30 seconds. The system will not respond to any operation during this time.
• Low Battery Alarm: When the voltage is below 4.8V, the lock will alarm automatically each time it's opened. Replace batteries promptly.
• Forgotten Password: If you forget your administrator password, you may need to perform a factory reset (Section 7.4) and reconfigure the lock.
• App Connection Issues: Ensure your Wi-Fi is 2.4GHz (if using the WiFi version) and that the privacy button on the lock is unlocked during app setup.
• Lock Not Responding: Check battery levels. If the lock is completely unresponsive, use the mechanical key or temporary Type-C charging.

11. User Tips

• Virtual Password Feature: When entering your password, you can add random digits before and after your actual password (e.g., XXX[your password]XXX) to prevent others from guessing your code based on finger smudges. Remember to press `#` after the full sequence.
• Regular Battery Checks: Even with long battery life, it's good practice to check the battery level on the screen or through the app periodically to avoid unexpected lockouts.
• Fingerprint Placement: For consistent fingerprint recognition, ensure your finger covers the sensor fully and in the same orientation as when it was registered.
• App Integration: For advanced features like remote unlocking and access logs, ensure your lock is properly connected to the Tuya Smart or Smart Life app.

12. Warranty and Support

12.1. Warranty Information

• Electronic Parts: This product comes with a 1-year limited warranty on electronic parts.
• Mechanical and Surface Quality: A limited warranty covers defects in materials and workmanship under normal use.
• Proof of purchase and ownership is required for warranty claims.

12.2. Important Notes

• We are not responsible for compensation or free maintenance for damage caused by human factors or unavoidable causes.
• Non-technical personnel should not attempt to disassemble or repair the lock without guidance from technical personnel.

12.3. Further Assistance

For any questions, errors, or problems not covered in this manual, please contact MOES customer service. You can also refer to the official user manual PDF for more details: View User Manual (PDF)