Introduction
The HTC NE29 AI Translator Earbuds are advanced wireless headphones designed for high-quality audio and real-time AI translation. Featuring Bluetooth 6.0 for stable connectivity, comfortable open-ear design, and multiple translation modes, these earbuds enhance communication and audio experience. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your NE29 earbuds.
Package Contents
- A pair of HTC NE29 Earbuds
- Charging Case
- Charging Cable (Type-C)
- User Manual
- Silicone Protective Case
Specifications
| Feature | Specification |
|---|---|
| Product Model | HTC NE29 |
| Bluetooth Version | V6.0 |
| Charging Port | Type-C |
| Operation Mode | Touch Control |
| Communication Distance | Up to 10 meters |
| Charging Case Battery Capacity | 180mAh / 0.666Wh |
| Earbuds Battery Capacity | 35mAh / 0.1295Wh |
| Call Duration | Approx. 4 hours (at 80% volume) |
| Standby Time | 50 hours |
| Charging Time | 1.5 hours |
| Driver Diameter | 13.4mm (14mm speaker type) |
| Frequency Response Range | 20 - 20000Hz |
| Sensitivity | 23dB |
| Impedance Range | Up to 32 Ω |
| Waterproof Rating | IPX5 (sweat and rain resistant) |
| Earbud Weight | Approx. 5g per earbud |
| Material | Metal, Silica Gel (Earbuds), Leather (Case) |
| Certification | CE |
| FCC ID | 2BHJR-NE29 |
Setup
Initial Charging
Before first use, fully charge the earbuds and the charging case. Connect the provided Type-C charging cable to the charging port on the case and a compatible power source. The charging indicator will show the charging status.
App Download and Connection
To utilize the AI translation and other advanced functions, you must download the "Saymi" application on your mobile phone (available for iOS/Android).
- Download the APP: Scan the QR code provided in the product images or search for "Saymi" in your mobile device's app store.
- Login to the APP: Open the Saymi app and log in or create an account.
- Take out the earphones: Remove the earbuds from the charging case to activate them.
- Connect to the APP: Within the Saymi app, navigate to the connection settings and pair your HTC NE29 headphones.
Bluetooth Pairing
After removing the earbuds from the charging case, they will automatically enter pairing mode. On your mobile device, go to Bluetooth settings and select "HTC NE29" from the list of available devices to connect.
Operating Instructions
Basic Touch Controls
The earbuds feature smart touch controls for various functions. Specific gestures (tap, double-tap, long press) will control playback, calls, and voice assistant. Refer to the in-app guide for detailed touch control mapping.
- Voice Assistant: Activate your device's voice assistant with a specific touch gesture.
- Auto Play/Pause: Earbuds may automatically play/pause when inserted or removed from your ears.
AI Translation Functions (via Saymi App)
The HTC NE29 earbuds support AI translation for up to 135 languages through the "Saymi" app, enabling seamless communication across language barriers.
Translation Modes
The Saymi app offers multiple translation modes to suit different communication needs:
- AI Chat Mode: Communicate with AI in real-time, find inspiration, and get answers, acting as your voice consultant.
- Free Talk Mode: Facilitates natural, continuous conversation between two people.
- Translator Machine Mode: Ideal for meetings and daily conversations, designed to easily break down language barriers.
- Headphone + Phone Mode: Wear one earbud yourself and hand your phone to another person for two-way, face-to-face translation.
- Dual-Ear Click Mode: (Specific functionality for this mode should be detailed within the Saymi app.)
Call Functions
The earbuds feature a high-sensitivity microphone and ENC (Environmental Noise Cancellation) for clear calls. This technology intelligently filters out wind noise and other environmental sounds, making communication smooth and clear, similar to a face-to-face conversation.
Maintenance
Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, alcohol, or chemical solvents, as these can damage the product.
- Ensure charging contacts on both earbuds and the case are free of dust and debris to maintain proper charging.
Storage
- Store the earbuds in their charging case when not in use to protect them from damage and keep them charged.
- Avoid exposing the earbuds and charging case to extreme temperatures (hot or cold) and high humidity.
Waterproofing
The earbuds are IPX5 waterproof, meaning they are resistant to sweat and light rain. This makes them suitable for workouts and outdoor activities. However, they are not designed for submersion in water or exposure to strong jets of water.
Troubleshooting
Common Issues and Solutions
- Earbuds not pairing/connecting:
- Ensure earbuds are sufficiently charged.
- Make sure Bluetooth is enabled on your mobile device.
- Forget the device ("HTC NE29") in your phone's Bluetooth settings and try pairing again.
- Ensure the "Saymi" app is installed and the earbuds are connected within the app for AI features.
- Poor audio quality / White noise:
- Ensure earbuds are properly seated in your ears for optimal sound delivery.
- Check for potential interference from other wireless devices nearby.
- Some users have reported white noise when audio is paused. If this issue is persistent and disruptive, contact customer support.
- AI translation not working:
- Verify that the "Saymi" app is installed, updated to the latest version, and successfully connected to the earbuds.
- Check your internet connection, as translation features often require online access.
- Ensure the correct source and target languages are selected within the app.
- Earbuds not charging:
- Check the charging cable and power adapter for any damage and ensure they are properly connected.
- Ensure the charging contacts on both the earbuds and the charging case are clean and free of obstructions.
- Make sure the earbuds are correctly placed in the charging case, aligning with the charging pins.
User Tips
- App Integration is Key: For full functionality, especially AI translation and adaptive EQ, ensure the "Saymi" app is always installed, updated, and actively connected to your earbuds.
- Optimal Comfort: The ergonomic design with liquid silicone eartips and ultra-lightweight build (approx. 5g per earbud) is intended for extended comfortable wear. Experiment with different placements to find the best fit for your ears.
- Enhanced Audio Experience: The 13mm large drivers are engineered to deliver Hi-Fi sound with crisp vocals and deep bass. For the best audio quality, ensure a secure fit and proper app settings.
- Low Latency for Gaming: Benefit from the 60ms ultra-low latency for synchronized audio and video, providing a competitive edge in gaming.
Warranty and Support
For detailed warranty information, technical support, or service inquiries regarding your HTC NE29 AI Translator Earbuds, please refer to the official HTC website or contact your authorized retailer. It is recommended to keep your proof of purchase for any warranty claims.
