1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your kbxstart 220-240V 35W 3000L/h HVAC Condensate Pump. This high-efficiency brushless pump is designed for reliable condensate removal in various HVAC applications, including air coolers and eco-friendly air conditioners. Please read this manual thoroughly before installation and use, and retain it for future reference.
2. Safety Instructions
- Always disconnect power before installing, servicing, or performing any maintenance on the pump.
- Ensure the power supply voltage matches the pump's specified voltage (220-240V).
- Do not operate the pump if the power cord or plug is damaged.
- This pump is designed for water cooling applications and condensate removal only. Do not use it for flammable liquids or other corrosive substances.
- Keep children and unauthorized personnel away from the pump during operation.
- Ensure proper ventilation around the pump if not fully submerged.
- The pump features IPX8 waterproof protection, allowing full submersion. However, ensure all electrical connections are secure and protected from moisture.
3. Product Overview
The kbxstart Condensate Pump is engineered for quiet and efficient performance. It features a brushless motor for extended durability and low noise operation. The integrated microcomputer control system provides intelligent protection against water shortage and blockages, along with temperature control to prevent motor burnout.




4. Specifications
| Feature | Specification |
|---|---|
| Item Type | Air Conditioning Cooling Pump |
| Material | ABS, Brass, Stainless Steel |
| Voltage | 220-240V |
| Power | 35W |
| Head | Approx. 1m / 3.3ft |
| Flow Rate | 3000L/h |
| Drive Mode | Motor Drive |
| Protection Level | IPX8 |
| Maximum Noise | 50db |
5. Setup and Installation
5.1 Placement
- Position the pump in a location where it can effectively collect condensate from your air cooler, air conditioner, or other water-cooling equipment.
- The pump is designed for full submersion (IPX8). The motor is positioned at the top, ensuring unaffected performance even in environments with poor water quality.
- Ensure the pump is placed on a stable, level surface to prevent tipping and ensure optimal operation.
5.2 Electrical Connection
- Verify that your power source is 220-240V, matching the pump's requirements.
- Connect the pump's power cable to a suitable electrical outlet. Ensure the connection is secure and protected from water.

5.3 Drainage Connection
- Connect the outlet of the pump to a suitable drainage line or reservoir. Ensure the drainage line is free of kinks or obstructions.
- Confirm that the pump's inlet is clear and positioned to receive condensate effectively.

6. Operating Instructions
Once properly installed and connected to power, the kbxstart Condensate Pump operates automatically. It is designed to activate when condensate levels reach a certain point and shut off once the water is removed. The microcomputer control system continuously monitors for water shortage and blockages, providing protection and ensuring reliable operation.
- Initial Start-up: After installation, plug in the pump. It may run briefly to prime itself or if there is existing water.
- Automatic Operation: The pump will automatically turn on when condensate accumulates and turn off when the water level drops.
- Protection Features: The pump is equipped with built-in water shortage and blockage protection, as well as temperature control protection to prevent motor burnout.
7. Maintenance
Regular maintenance ensures the longevity and optimal performance of your condensate pump.
- Monthly Inspection: Check the pump and drainage lines for any signs of blockages, debris, or leaks.
- Cleaning: Periodically clean the pump's inlet and reservoir to remove any sludge, algae, or mineral deposits that may accumulate. Disconnect power before cleaning.
- Power Cord Check: Inspect the power cord for any damage or fraying. Replace if necessary.
- Float Switch Check (if applicable): Ensure the internal float switch (if present) moves freely and is not obstructed by debris.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not run | No power; Blocked inlet/outlet; Water level too low to activate; Motor protection activated. | Check power connection; Clear blockages; Ensure sufficient water for activation; Allow pump to cool if overheated. |
| Low flow or no water discharge | Blocked discharge line; Debris in pump; Insufficient water supply. | Clear discharge line; Clean pump inlet/impeller; Ensure adequate condensate supply. |
| Excessive noise | Debris in pump; Pump not stable; Air in system. | Clean pump; Ensure stable placement; Allow air to purge from system. |
| Pump runs continuously | Float switch stuck (if applicable); Leak in system; Pump undersized. | Check/clean float switch; Inspect for leaks; Ensure pump capacity matches condensate volume. |
9. User Tips
- For optimal performance, ensure the pump is always submerged in water when operating, as it is designed for this condition.
- Consider installing a pre-filter if your condensate water contains significant debris to reduce the frequency of pump cleaning.
- Periodically check the discharge hose for any signs of kinking or collapse, which can restrict flow.
- The low noise design makes this pump suitable for residential or quiet commercial environments.
10. Warranty and Support
This product is manufactured to high-quality standards. For any technical assistance or support, please contact your retailer or the manufacturer's customer service. Please have your product model and purchase information ready when contacting support.





