1. Introduction
Thank you for choosing the HTC NE19 AI OWS Sports Wireless Headphones. These innovative earphones combine advanced AI translation capabilities with a comfortable open-ear design, powerful audio, and robust durability, making them ideal for sports, travel, and daily communication. This manual will guide you through the setup, operation, and maintenance of your new headphones, ensuring you get the most out of their features.
2. Package Contents
Please check the box for the following items:
- HTC NE19 AI OWS Sports Wireless Headphones
- Charging Case
- Charging Cable (Type-C)
- User Manual (this document)
3. Specifications
| Feature | Specification |
|---|---|
| Brand | HTC |
| Model | NE19 |
| Material | Metal, Silica Gel |
| Weight | 8.5g (per earbud) |
| Battery Capacity | 70mAh (earbuds) |
| Battery Life (Earbuds) | Up to 10 hours |
| Total Battery Life (with case) | Up to 50 hours |
| Bluetooth Version | 5.3 |
| Wireless Range | <10m |
| Driver Diameter | 13.4mm |
| Impedance Range | Up to 32 Ω |
| Frequency Response Range | 2402 - 2480Hz |
| Sensitivity | 23dB |
| Waterproof Rating | IP54 (Dust and Water Resistance) |
| Microphone | Yes, with Call Noise Reduction |
| Control Buttons | Yes (Volume Control, Play/Pause, etc.) |
| Charging Port | Type-C |
| Vocalism Principle | Dynamic |
| Codecs | AAC, SBC |
| AI Translation | Supports over 134 languages via dedicated app |
4. Setup and First Use
4.1 Charging the Earbuds and Case
Before first use, fully charge the earbuds and charging case. Connect the provided Type-C charging cable to the charging case and a power source. The indicator lights on the case will show the charging status.
4.2 Pairing with Your Device
- Take the HTC NE19 earbuds out of the charging case. They will automatically enter pairing mode.
- On your smartphone or Bluetooth-enabled device, go to the Bluetooth settings.
- Search for “HTC NE19” in the list of available devices and select it to connect.
- Once connected, you will hear an audio prompt, and the earbuds will be ready for use.
4.3 AI Translation App Installation and Connection
The AI translation function requires a dedicated mobile application. Follow these steps to set up the app:
- Download the APP: Scan the QR code provided in the manual or on the product packaging with your mobile phone to download the official AI translation application.
- Take out the earphones: Ensure your HTC NE19 earbuds are out of their charging case and connected to your mobile phone via Bluetooth.
- Enter the APP to connect Bluetooth: Open the downloaded AI translation app. The app will guide you to connect the earbuds.
- Connect: You may need to enter an exclusive code or scan a QR code within the app to finalize the connection for the translation features.
5. Operating Instructions
5.1 Wearing the Earbuds
The HTC NE19 features an Open-Wearable Stereo (OWS) design with ultra-light ear hooks and a slim C-shaped arc for comfort and stability. This fully open ear hook design frees up the ear canal, making them suitable for extended wear and worry-free exercise.
5.2 Basic Controls
The earbuds are equipped with control buttons for various functions:
- Play/Pause: Single press the control button on either earbud.
- Next Track: Double press the right earbud's control button.
- Previous Track: Double press the left earbud's control button.
- Volume Control: The earbuds support volume control. Specific gestures or button presses may be configured via the app or your device settings.
- Answer/End Call: Single press the control button during an incoming call or an active call.
- Reject Call: Press and hold the control button during an incoming call.
- Activate Voice Assistant: Triple press the control button (functionality may vary by device).
5.3 AI Dialogue and Translation Mode
The HTC NE19 earbuds offer advanced AI translation capabilities through the dedicated app:
- AI Dialogue Mode: Communicate with AI in real-time to find inspiration, answers, or use it as a voice consultant.
- Translation Machine Mode: Use the earbuds and app to translate spoken words between over 134 languages and dialects in real-time. Speak into the earbud, and the translation will be displayed on your phone and/or spoken through the other earbud.
5.4 Call Noise Reduction
The integrated microphone features call noise reduction technology, ensuring clear calls even in noisy environments.
5.5 Directional Sound Transmission
The earbuds utilize directional sound transmission technology to reduce sound leakage, providing a more private listening experience while keeping you aware of your surroundings.
5.6 Battery Life
The HTC NE19 earbuds provide up to 10 hours of listening time on a single charge. The portable charging case extends the total battery life to approximately 40 hours, allowing for long-lasting use throughout your day.
5.7 Product Video Overview
Watch this short video for a visual overview of the HTC NE19 earbuds, demonstrating their comfortable fit, AI translation features, and music playback capabilities.
6. Maintenance and Care
6.1 Cleaning
Regularly clean your earbuds and charging case to ensure optimal performance and hygiene. Use a soft, dry, lint-free cloth. For stubborn dirt, slightly dampen the cloth with water. Avoid using abrasive materials, solvents, or harsh chemicals.
6.2 Water and Dust Resistance (IP54)
The HTC NE19 earbuds are rated IP54 for dust and water resistance. This means they are protected against limited dust ingress and water splashes from any direction. They are suitable for workouts and light rain but should not be submerged in water or exposed to high-pressure water jets.
6.3 Storage
When not in use, store the earbuds in their charging case to protect them from dust, damage, and to keep them charged. Store the case in a cool, dry place away from extreme temperatures.
7. Troubleshooting
If you encounter any issues with your HTC NE19 earbuds, please refer to the following common solutions:
- Earbuds not pairing: Ensure both earbuds are fully charged. Place them back in the case, close the lid, then open it again and try re-pairing. Make sure Bluetooth is enabled on your device.
- No sound: Check the volume level on both your device and the earbuds. Ensure the earbuds are properly connected to your device. Try disconnecting and reconnecting.
- Charging issues: Verify the charging cable and power adapter are working correctly. Ensure the charging contacts on the earbuds and inside the case are clean and free of debris.
- AI translation not working: Confirm the earbuds are connected to your phone and the AI translation app is open and properly configured. Check your internet connection, as translation often requires online access.
- Poor call quality: Ensure the microphone is not obstructed. Try moving to a quieter environment.
If the problem persists, try resetting the earbuds (refer to the app or manufacturer's website for specific reset instructions) or contact customer support.
8. Warranty and Support
Your HTC NE19 AI OWS Sports Wireless Headphones come with a commitment to quality. For specific warranty details, please refer to the documentation provided at the time of purchase or contact your retailer. The product is eligible for free returns within 90 days of purchase, subject to the seller's return policy.
For further assistance, technical support, or warranty claims, please contact the seller or HTC customer service through the platform where you purchased the product.
