1. Introduction
Welcome to the user manual for your new HTC NE11 OWS Wireless Translation Earbuds. These innovative earbuds combine high-quality audio with advanced real-time translation capabilities, all controlled via a full-color touch screen. Designed for comfort and durability, the NE11 offers a secure fit, long battery life, and intelligent sound processing for an immersive audio experience. Please read this manual carefully to ensure proper use and optimal performance of your device.
2. Key Features
- AI Wireless Translation: Supports translation for up to 150 languages, including face-to-face translation.
- Full-Color Touch Screen: Intuitive LCD smart screen for music playback, settings, and translation control.
- Bluetooth 6.0 Technology: Ensures stable, low-latency connection for smooth and reliable performance.
- OWS (Open-Wearable Stereo) Design: Secure ear hook fit, comfortable for extended wear and active use.
- ENC Active Noise Cancellation: For clearer calls and immersive listening.
- Waterproof & Sweatproof: Adopts waterproof coating and hydrophobic structure to protect against rain and sweat.
- Ultra-Long Battery Life: Up to 8 hours on a single charge, and up to 30 hours with the charging case.
- Three Spatial Sound Effects: Dedicated modes for Music, Game, and Movie to optimize audio experience.
- Directional Sound Transmission Technology: Enhances audio delivery directly to your ears.
- Flexible Titanium Wire: Ear hooks can rotate and bend without deformation for a custom fit.
- Three-Point Support Structure: Provides stable and secure placement, preventing earbuds from falling off.
- Cloud Sensing Particle Silicone: Designed for maximum comfort, feeling almost weightless.
- Single or Double Ear Switch: Equipped with an intelligent dual-processing chip for independent connection of left and right earphones.
3. Package Contents
Please check the box for the following items:
- HTC NE11 Wireless Translation Earbuds (Left and Right)
- Charging Case with Full-Color Touch Screen
- USB Type-C Charging Cable
- User Manual (this document)
4. Setup
4.1 Charging the Earbuds and Case
Before first use, fully charge your HTC NE11 earbuds and charging case.
- Place the earbuds into the charging case. Ensure they are correctly seated; the case's screen should indicate charging status.
- Connect the provided USB Type-C charging cable to the charging port on the case and to a compatible USB power source (e.g., wall adapter, computer USB port).
- The screen on the charging case will display the charging progress. A full charge typically takes a few hours.


4.2 Bluetooth Pairing
To connect your earbuds to your smartphone or other Bluetooth-enabled device:
- Ensure the earbuds are charged and in the charging case.
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device, go to Bluetooth settings and turn Bluetooth on.
- Search for available devices and select "HTC NE11" from the list.
- Once connected, you will hear a confirmation tone, and the earbuds will be ready for use.

5. Operating Instructions
5.1 Touch Controls
The HTC NE11 earbuds feature intuitive touch controls on each earbud (L/R) for easy management of audio and calls:
- Click once: Play/Pause audio.
- Double click: Next song; Answer/Hang up a call.
- Three click: Previous song.
- Long press for 2 seconds: Wake up voice assistant.

5.2 LCD Smart Touch Screen Functions
The full-color touch screen on the charging case provides access to various settings and features:
- Music Playback: Control your music directly from the screen.
- Noise Reduction/Transparency Switching: Adjust environmental sound settings.
- EQ Sound Effect Adjustment: Customize your audio profile.
- Language Switch: Select languages for translation.
- Screen Lock: Prevent accidental touches.
- Setup: Access general device settings.

5.3 Translation Function
The HTC NE11 earbuds support real-time translation for up to 150 languages, including a face-to-face translation mode. Use the touch screen on the charging case to select languages and initiate translation sessions.
5.4 Spatial Sound Effects
Enhance your listening experience with three distinct sound modes:
- Music Mode: Simulates a wide sound field, enhances vocals, and delivers bright, clear music.
- Game Mode: Provides low-latency audio and precise location identification for timely information transmission.
- Movie Mode: Offers enhanced sound effects and high-quality audio for an immersive cinematic feeling.

6. Maintenance
6.1 Cleaning
To maintain the performance and appearance of your earbuds:
- Wipe the earbuds and charging case with a soft, dry, lint-free cloth.
- Avoid using harsh chemicals, cleaning solvents, or strong detergents.
- Do not allow moisture into any openings.
6.2 Water Resistance
The HTC NE11 earbuds are designed to be sweat and rain resistant, featuring a waterproof coating and hydrophobic structure. This protection is effective against splashes and light moisture. However, they are not designed for submersion in water. Avoid swimming, showering, or exposing them to pressurized water or high-velocity water.

6.3 Storage
When not in use, always store the earbuds in their charging case to protect them from damage and to keep them charged.
7. Troubleshooting
- Earbuds not turning on: Ensure both earbuds and the charging case are fully charged.
- No sound: Check if the earbuds are properly paired with your device. Adjust the volume on both your device and the earbuds. Ensure the audio source is playing.
- Pairing issues: Make sure Bluetooth is enabled on your device. Place the earbuds back in the case, close it, then open it again to re-enter pairing mode. Try forgetting the device in your phone's Bluetooth settings and re-pairing.
- Translation not working: Ensure the earbuds are connected to the companion app (if applicable) and that language settings are correctly configured on the touch screen or app. Check for an active internet connection if required for translation.
- Uncomfortable fit: Adjust the flexible titanium wire ear hooks to find the most comfortable and secure fit for your ears.
8. Specifications
| Feature | Specification |
|---|---|
| Earphone Model | NE11 |
| Brand Name | HTC |
| Bluetooth Version | 6.0 |
| Communication | Wireless |
| Wireless Type | Bluetooth |
| Maximum Wireless Range | <10m |
| Battery Capacity (Earbuds) | 350mAh |
| Battery Life (Single Charge) | Up to 8 hours (50% volume) |
| Battery Life (with Charging Case) | Up to 30 hours |
| Call Duration | About 7 hours (50% volume) |
| Charging Method | Wireless (via charging case) |
| Charging Interface | Type-C (5V/0.5A) |
| Driver Diameter | 16.2mm |
| Frequency Response Range | 20 - 20000Hz |
| Impedance Range | Up to 32 Ω |
| Vocalism Principle | Dynamic |
| Earcups Type | Semi-open |
| Material | Metal, Plastic, Silica Gel |
| Features | With Microphone, Support APP, Volume Control |
| Waterproof | No (Sweat/Rain Resistant) |
| Active Noise-Cancellation | No (Features ENC Active Noise for calls) |
| Voice Assistant Built-in | No (Supports waking up device's voice assistant) |
| Certification | CE, FCC |
| Origin | Mainland China |
9. Warranty and Support
For any product-related inquiries, technical support, or warranty claims, please contact the seller or retailer from whom you purchased the HTC NE11 earbuds. Keep your proof of purchase for warranty validation.
AliExpress offers free returns within 90 days of delivery for eligible items. Please refer to the AliExpress platform's return policy for detailed information.





