KERUI 10MP 5K Wireless Outdoor IP WIFI Camera User Manual

1. Introduction

Thank you for choosing the KERUI 10MP 5K Wireless Outdoor IP WIFI Camera. This advanced surveillance camera features dual lenses, Pan-Tilt-Zoom (PTZ) functionality, AI human detection, and auto-tracking capabilities, providing comprehensive security for your indoor and outdoor environments. This manual will guide you through the setup, operation, and maintenance of your new camera.

Figure 1: KERUI 10MP 5K Wireless Outdoor IP WIFI Camera overview with key features.

2. Package Contents

Please check the package for the following items:

• KERUI 10MP 5K Wireless Outdoor IP WIFI Camera (Model Y21)
• Power Adapter (DC12V/2A)
• Mounting Screws and Wall Plugs
• User Manual (this document)
• (Optional, depending on purchase) TF Card (32G, 64G, or 128G)

3. Setup Guide

3.1 Physical Installation

1. Choose a Location: Select a suitable location for your camera, considering the desired viewing area and proximity to a power source. The camera is IP66 waterproof, making it suitable for both indoor and outdoor use in various weather conditions (operating temperature: -10°C to 60°C).
2. Mounting: Use the provided screws and wall plugs to securely mount the camera to a wall or ceiling. Ensure the mounting surface is stable enough to support the camera's weight.
3. Power Connection: Connect the DC12V/2A power adapter to the camera's power input and plug it into a standard electrical outlet. The camera will power on and initiate its startup sequence.
4. TF Card Installation (Optional): If you purchased a TF card, locate the TF card slot on the camera (refer to Figure 2 for typical location). Carefully insert the TF card into the slot until it clicks into place. The camera supports up to 128GB TF cards for local storage.

Figure 2: TF Card installation and storage options.

3.2 App Installation and Initial Configuration

1. Download the App: Search for the "Hopeway" app on your mobile device's app store (available for Android and iOS). Download and install the app.
2. Create an Account: Open the Hopeway app and follow the on-screen instructions to create a new user account or log in if you already have one.
3. Add Camera: In the app, tap the "+" icon or "Add Device" to begin adding your camera. Follow the app's instructions, which typically involve scanning a QR code on the camera or manually entering its ID.
4. Connect to Wi-Fi: Ensure your mobile device is connected to a 2.4GHz Wi-Fi network. The camera supports 2.4GHz Wi-Fi (802.11b/g/n) with WEP, WPA, WPA2 security protocols. Follow the app's prompts to connect the camera to your home Wi-Fi network.
5. Initial Setup: Once connected, the app will guide you through initial settings such as naming the camera, setting time zones, and configuring basic motion detection preferences.

4. Operating Instructions

4.1 Live View and PTZ Control

Open the Hopeway app and select your camera from the device list to access the live video feed. The camera features dual 5MP lenses for sharper and wider views, providing a total 10MP 5K UHD resolution.

Figure 3: Dual 5MP lenses for enhanced clarity.

Use the on-screen controls to:

• Pan: Rotate the camera horizontally up to 355°.
• Tilt: Adjust the camera vertically up to 90°.
• Zoom: Digitally zoom in/out on the live feed.

Figure 4: PTZ control via the Hopeway app.

4.2 Two-Way Audio

The camera supports two-way audio, allowing you to communicate with people near the camera through the app. Tap the microphone icon in the app to speak, and the camera's built-in speaker will broadcast your voice. You can also hear audio from the camera's environment.

Figure 5: Two-way audio communication.

4.3 Night Vision and Double Light Vigilance

The camera offers advanced night vision capabilities:

• Color Night Vision: Utilizes built-in white LEDs to provide full-color video even in low-light conditions.
• Infrared Night Vision: Built-in infrared LEDs provide clear black-and-white video in complete darkness, with an IR distance of 10-20 meters.
• Double Light Vigilance: When motion is detected at night, the camera can automatically activate its white LEDs to illuminate the area and deter intruders, while simultaneously recording in color.

Figure 6: Double Light Vigilance in action.

4.4 AI Human Detection and Auto-Tracking

The camera's AI functions are designed to enhance security:

• AI Human Detect: Intelligently distinguishes human shapes from other moving objects, reducing false alarms caused by pets, vehicles, or swaying branches.
• Auto-Tracking: When a human is detected, the camera will automatically pan and tilt to follow their movement within its 355° pan and 90° tilt range, ensuring they remain in the frame.

Figure 7: Intelligent Auto-Tracking of moving objects.

4.5 Recording and Storage

The camera supports continuous 24/7 recording and event-triggered recording. Footage can be stored in two ways:

• Local Storage: Via a TF card (up to 128GB, not included unless purchased as a bundle).
• Cloud Storage: Private cloud storage options are available through the Hopeway app (subscription may be required).

4.6 Multi-Device Monitoring

You can share access to your camera with family members or other trusted individuals through the Hopeway app, allowing multiple users to monitor the same camera from different devices simultaneously.

Figure 8: Shared account and multi-device monitoring.

5. Maintenance

• Cleaning: Regularly wipe the camera lens with a soft, dry cloth to ensure clear image quality. For outdoor cameras, periodically clean the housing to remove dirt and debris.
• Firmware Updates: Check the Hopeway app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.
• Storage Management: If using a TF card, regularly review and back up important footage. Consider setting up automatic overwriting for continuous recording. For cloud storage, manage your subscription and storage limits through the app.
• Power Cycle: If the camera experiences issues, try power cycling it by unplugging and re-plugging the power adapter.

6. Troubleshooting

• Camera Offline: Check Wi-Fi connectivity, ensure the camera is powered on, and verify the Wi-Fi signal strength. Try restarting your router and the camera.
• Poor Image Quality: Clean the camera lens. Ensure adequate lighting, especially at night. Check your internet connection speed.
• Motion Detection Not Working: Verify motion detection settings in the app. Adjust sensitivity levels. Ensure the camera's field of view is clear of obstructions.
• False Alarms: Adjust AI Human Detection sensitivity. Ensure the camera is positioned to minimize detection of non-human movement (e.g., trees, traffic).
• Two-Way Audio Issues: Check microphone and speaker settings in the app. Ensure your phone's volume is up.

7. Specifications

8. User Tips

• Optimal Wi-Fi Placement: For best performance, ensure the camera is within a strong 2.4GHz Wi-Fi signal range. Avoid placing it too far from your router or behind thick walls.
• Privacy Zones: Utilize privacy zone features in the app to block out areas you don't want to record, such as public pathways or neighbor's property.
• Regular Review: Periodically review recorded footage to ensure the camera is capturing what you expect and to adjust settings as needed.
• Secure Your Account: Use a strong, unique password for your Hopeway app account and enable any available two-factor authentication for added security.

Figure 9: Dual lens functionality for comprehensive coverage.

Figure 10: Versatile application scenarios for the camera.

9. Warranty and Support

For warranty information, technical support, or service inquiries, please contact the seller or manufacturer directly through the platform where you purchased the product. Keep your purchase receipt as proof of purchase.