KERUI 6MP HD PTZ WiFi IP Camera User Manual

1. Introduction

Thank you for choosing the KERUI 6MP HD PTZ WiFi IP Camera. This manual provides detailed instructions for the installation, operation, and maintenance of your new security camera. Please read this manual thoroughly before use to ensure proper setup and optimal performance.

This camera features a dual-lens system for comprehensive surveillance, 6MP Ultra HD resolution, Pan-Tilt-Zoom (PTZ) functionality, AI-powered human detection and auto-tracking, two-way audio, and robust IP66 weatherproofing for outdoor use. It supports 2.4GHz WiFi connectivity and H.265 video compression.

2. Package Contents

Please check the package contents upon receipt. If any items are missing or damaged, contact your retailer.

• KERUI 6MP HD PTZ WiFi IP Camera Unit
• Power Adapter (12V2A)
• Mounting Screws and Wall Plugs
• User Manual (this document)
• Waterproof Kit for Network Cable (if applicable)

3. Product Components and Interface

Familiarize yourself with the camera's components and interfaces:

• 5db Antenna: For stable WiFi connectivity.
• Bracket Rotatable Angle: Allows for flexible mounting and positioning.
• Network Port: For wired Ethernet connection (10M/100M).
• 12V Power Interface: Connects to the provided power adapter.
• Wide Angle Lens: Provides a broad field of view.
• 2+2 LED Lights: For enhanced night vision and illumination.
• Telephoto Lens: For detailed, zoomed-in views.
• 4+4 LED Lights: Additional lighting for night vision.
• Micro SD Card Slot & Reset Button: Located under a protective cover, for local storage and factory reset.

4. Installation

The camera is designed for wall-mounted outdoor installation. Ensure the mounting location provides a clear view and is within range of your 2.4GHz WiFi network or has access to an Ethernet cable.

4.1 Mounting the Camera

1. Choose a suitable location on a wall, ensuring it is sturdy enough to support the camera.
2. Use the mounting template (if provided) or the camera base to mark the drill holes.
3. Drill holes and insert the wall plugs.
4. Secure the camera bracket to the wall using the provided screws.
5. Adjust the bracket's rotatable angle to achieve the desired initial camera orientation.

4.2 Power and Network Connection

1. Connect the 12V2A power adapter to the camera's power interface and plug it into a power outlet.
2. For WiFi connection: Ensure your router is broadcasting a 2.4GHz signal. The camera does not support 5GHz WiFi.
3. For wired connection: Connect an Ethernet cable to the camera's network port and to your router/switch. Use the waterproof kit for outdoor cable protection.

5. Initial Setup and App Configuration

To access and control your camera, you will need to use the 'Icsee' mobile application (available for Android and iOS) or compatible Windows software.

5.1 Downloading and Installing the App

1. Search for 'Icsee' in your mobile device's app store (Google Play Store for Android, Apple App Store for iOS).
2. Download and install the application.
3. Register for an account or log in if you already have one.

5.2 Adding the Camera to the App

1. Open the Icsee app and tap the '+' icon to add a new device.
2. Follow the on-screen instructions to connect your camera. This typically involves scanning a QR code on the camera or using a sound wave pairing method.
3. Ensure your phone is connected to the same 2.4GHz WiFi network during the setup process.
4. Once connected, you can name your camera and begin live viewing.

6. Operating Instructions

6.1 Dual Lens Synchronous Monitoring

The camera features two lenses: a fixed 'bullet' camera and a PTZ 'dome' camera. The app allows for simultaneous viewing of both camera feeds, providing a comprehensive overview and detailed monitoring.

6.2 PTZ Control and Digital Zoom

Use the Icsee app to remotely control the camera's movement:

• Pan: Rotate horizontally from 0° to 360°.
• Tilt: Rotate vertically from -10° to 180°.
• Digital Zoom: The camera supports 4X digital zoom to magnify details in the live view.

6.3 AI Functions: Human Detection and Auto Tracking

• Human Detection: The camera can intelligently distinguish human shapes from other moving objects, reducing false alarms. You can set up warning areas in the panoramic screen. When a human enters the warning area, the camera quickly locks onto the target.
• Auto Tracking: After locking onto a target (human, car, pet), the camera will automatically adjust its pan rotation to follow the moving object and send alert notifications to your smartphone.

6.4 Two-Way Audio

The built-in microphone and speaker allow for interactive two-way communication. You can listen to the camera's surroundings and speak through the camera using the app.

6.5 Night Vision

The camera supports both color night vision and infrared night vision, automatically switching based on lighting conditions. It has an IR distance of 5-10 meters.

6.6 Video Recording and Storage

The camera uses H.265 video compression for efficient storage. It supports:

• Micro SD Card: Up to 128GB (card not included with all models). Insert the card into the slot under the protective cover.
• Cloud Storage: Encrypted cloud storage options may be available through the Icsee app (subscription may be required).

6.7 Alarm Action

The camera supports 'telefon Alarm' actions, which typically involve sending push notifications to your smartphone when an event is detected.

7. Maintenance

Regular maintenance helps ensure the longevity and optimal performance of your camera.

• Cleaning: Gently wipe the camera lenses and housing with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials that could scratch the lenses.
• Connection Check: Periodically check all cable connections (power, Ethernet) to ensure they are secure and free from damage.
• Firmware Updates: Check the Icsee app regularly for available firmware updates. Keeping your camera's firmware up-to-date can improve performance, add new features, and enhance security.
• Storage Management: If using an SD card, periodically review and manage recorded footage to ensure sufficient storage space.

8. Troubleshooting

If you encounter issues with your camera, refer to the following common problems and solutions:

• Camera not connecting to WiFi:
  • Ensure your WiFi network is 2.4GHz. The camera does not support 5GHz.
  • Check that the camera is within range of your WiFi router.
  • Verify the WiFi password entered in the app is correct.
  • Try resetting the camera using the reset button (usually a small pinhole button near the SD card slot).
• No image or poor image quality:
  • Check the power connection to ensure the camera is receiving power.
  • Clean the camera lenses to remove any dirt or smudges.
  • Ensure sufficient lighting for clear images, especially at night.
  • Verify your internet connection speed is adequate for streaming video.
• Motion detection not working or too many false alarms:
  • Adjust the motion detection sensitivity settings in the Icsee app.
  • Ensure the human detection feature is enabled if you want to filter out non-human movements.
  • Review and adjust the defined warning areas in the app.
• Two-way audio not working:
  • Check the microphone and speaker settings in the Icsee app.
  • Ensure there are no obstructions blocking the microphone or speaker on the camera.
  • Verify your phone's volume is turned up.

9. Specifications

10. User Tips

• Optimal Dual Lens Coverage: When installing, consider the fixed lens's wide view for general area coverage and the PTZ lens for detailed monitoring of specific points of interest. Utilize the camera linkage feature in the app to synchronize views.
• Effective Human Detection: To minimize false alarms, fine-tune the human detection sensitivity and define specific warning zones within the app. This helps the camera focus on relevant activity.
• Night Vision Performance: For best color night vision results, ensure there is some ambient light in the area. In complete darkness, the camera will switch to infrared mode.
• Storage Management: If using a Micro SD card, regularly back up important footage and format the card periodically to maintain optimal recording performance.
• App Notifications: Customize your notification settings in the Icsee app to receive timely alerts without being overwhelmed.

11. Warranty and Support

For detailed warranty information and customer support, please refer to the official KERUI website or contact your point of purchase. Additional item guides and documents, including a PDF user manual, may be available for download. You can find the PDF user manual at: User manual (PDF).

12. Compliance and Safety Information

12.1 Disclaimer

⚠️ Camera products can only be used for purposes permissible under applicable law and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.