1. Introduction
This manual provides detailed instructions for the Hisense TV Remote Control, model EN-2A27. This remote is designed as a replacement for various Hisense 4K LED Smart TVs and offers out-of-the-box functionality without the need for programming or setup. It features an ergonomic design, sturdy buttons, and quick access to popular streaming services.
2. Package Contents
- 1 x Hisense TV Remote Control (Model EN-2A27)
- (Note: AAA batteries are not included and must be purchased separately.)
3. Setup
3.1 Battery Installation
The remote control requires two (2) 1.5V AAA batteries (not included).
- Locate the battery compartment on the back of the remote control.
- Slide the battery cover downwards to open it.
- Insert two AAA batteries, ensuring the positive (+) and negative (-) terminals match the diagrams inside the compartment.
- Slide the battery cover back into place until it clicks securely.


3.2 Initial Use
This remote control is designed for out-of-the-box use with compatible Hisense TVs. No programming or pairing is required. Once batteries are installed, it should function immediately with your TV.


4. Operating Instructions
The EN-2A27 remote control features an ergonomic design for comfortable handling and intuitive button placement for easy operation.



4.1 Button Functions
| Button | Function |
|---|---|
| Power (●) | Turns the TV on or off. |
| INPUT | Selects the input source (HDMI, AV, etc.). |
| Number Buttons (0-9) | Direct channel selection. |
| CC | Activates/deactivates Closed Captions. |
| Directional Pad (Up, Down, Left, Right) | Navigates menus and options. |
| OK | Confirms selections. |
| BACK | Returns to the previous screen or menu. |
| EXIT | Exits the current menu or application. |
| Home (⌂) | Accesses the TV's main menu or smart hub. |
| VOL +/- | Adjusts the volume up or down. |
| CH +/- | Changes channels up or down. |
| Mute (🔇) | Mutes or unmutes the TV sound. |
| Playback Controls (Play, Pause, Stop, Rewind, Fast Forward) | Controls media playback. |
| SLEEP | Sets the sleep timer. |
| NETFLIX, VUDU, YouTube, Amazon | Direct access buttons for popular streaming applications. |
4.2 Signal and Response
The remote control utilizes an Infrared (IR) signal for communication with your TV. It offers a strong signal and fast response time, allowing precise control from distances up to 10 meters (33 feet). The response time is typically less than 0.2 seconds.



4.3 Accessing Applications
The remote provides dedicated shortcut buttons for Netflix, Vudu, YouTube, and Amazon, allowing quick access to these services. You can also navigate to other applications and live TV through the main menu using the directional pad and OK button.

5. Maintenance
5.1 Cleaning
To clean the remote control, wipe it gently with a soft, dry cloth. Do not use liquid cleaners, sprays, or abrasive materials, as these may damage the remote's surface or internal components.
5.2 Battery Replacement
Replace batteries when the remote's response becomes sluggish or it stops functioning. Always replace both AAA batteries at the same time with new ones. Do not mix old and new batteries, or different types of batteries.
Dispose of used batteries according to local regulations.
6. Troubleshooting
- Remote not responding:
- Check if the batteries are inserted correctly with the correct polarity.
- Replace the batteries with fresh AAA batteries.
- Ensure there are no obstructions between the remote control and the TV's IR receiver.
- Make sure you are within the effective operating range (up to 10 meters / 33 feet) and pointing the remote directly at the TV.
- Specific buttons not working:
- This could indicate low battery power. Try replacing the batteries.
- Ensure the button is not stuck or obstructed.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | EN-2A27 |
| Compatible TV Models | EN2A127H, EN2A27HT, EN2AN27H, EN2AS27H, EN2D27, EN3392, 32H5C, 40H5C, 43H5C, 43H6C, 43H7C, 50CU6000, 50H5C, 50H6B, 50H6C, 50H7C, 50H7GB, 50H7GB1, 50H8C, 55H5C, 55H6B, 55H7B, 55H7C, 55H8C, 55H9B2, 65CU6200, 65H6C, 65H7B2, 65H7C, 65H8C, 65H10B, 65H10B2, LTDN55K2203GWUS, 40K368AW, 50H6SG, 55H65G, 55H6SG, 55H7G, ERF6B11, LC17340N5000U |
| Wireless Communication | Infrared (IR) |
| Frequency | 433 MHz |
| Channel | 1 |
| Power Source | 2 x 1.5V AAA Batteries (not included) |
| Material | ABS |
| Dimensions (Approx.) | Length: 20 cm, Width: 5 cm, Height: 2 cm |
| Weight (Approx.) | 0.075 kg |
| Certifications | CE, FCC, RoHS |
8. User Tips
- For optimal performance, always ensure a clear line of sight between the remote control and your TV.
- Take advantage of the dedicated shortcut buttons for quick access to your favorite streaming apps like Netflix, Vudu, YouTube, and Amazon.
- Keep the remote control away from direct sunlight or heat sources to prolong battery life and prevent damage.
- The remote is designed for immediate use; if it doesn't work, double-check battery installation before troubleshooting further.
9. Warranty and Support
This product is designed for durability and reliable performance. If you encounter any quality problems or require assistance, please contact the seller directly for a satisfactory solution. Please refer to your purchase documentation for specific warranty terms and contact information.