KERUI G30 Wireless Home Alarm System User Manual

1. Introduction

This manual provides detailed instructions for setting up, operating, and maintaining your KERUI G30 Wireless Home Alarm System. This intelligent dual-network system utilizes both Wi-Fi and cellular (GSM/4G) connectivity to ensure comprehensive security for your home or office. It supports a wide range of wireless sensors and can be controlled via the main panel, remote tags, or a dedicated mobile application.

2. Do This First

2.1 Things to be Noted Before Getting Started

• This guide is for Hub cellular models (2G/4G) and Hub cellular + Wi-Fi models (2G+Wi-Fi/4G+Wi-Fi).
• For Hub cellular + Wi-Fi models:
  • You must select a 2.4GHz Wi-Fi network. The hub does not support 5GHz Wi-Fi.
  • Your Wi-Fi password must not contain spaces or special characters.
  • Place your hub as close as possible to your router during setup.
  • A slow network speed can affect performance. An upload speed of at least 2Mbps is recommended.
  • Ensure the AP isolation setting in your router is disabled.
• For 4G SIM card users: Ensure the 2G network of your wireless service provider is available. If not, purchase the hub with 4G cellular communicator.

2.2 What You Need

To set up and use your Alarm System, you will need:

• An iPhone or Android phone.
• The Smart Security System app.
• An unused indoor power outlet.
• A regular SIM card supporting 2G/GSM (for 2G version) or 4G network (for 4G version).
• A Wi-Fi 802.11 b/g/n (2.4GHz) network connection (for Hub cellular + Wi-Fi models only).

3. In the Box

Your KERUI G30 Wireless Home Alarm System package includes the following components:

Complete KERUI G30 Alarm System Kit

G30 Smart Hub (Panel) - Front and Back View

3.1 Smart Hub (Panel)

The central unit for alarm, display, and keypad functions.

• Display Window: Shows system status, time, alarm information, menus.
• Speaker: For voice prompts and alarms.
• RFID Tag Reader Zone: Tap RFID tags here to arm and disarm.
• Keypad: For ARM, ARM STAY, DISARM, DIAL buttons, entering passcodes, settings.
• Regular SIM card slot: Plug in the SIM card here.
• Siren port: Plug in the siren cable here.
• Backup battery ON/OFF: Push to ON to activate the built-in backup battery.
• Power port (Micro USB): Plug in the power cable here.
• EOLR Hardwired Zones Connections: For wired sensors.
• Tamper switch: Triggers an alarm if the hub is removed from its installed location.
• Microphone: For monitoring and two-way talking.

3.2 Remote Tag (Wireless Key) x2

Wireless key to quickly away-arm, home-arm, disarm, and trigger an emergency alarm.

• Arm button: Use when no one is at home.
• Stay arm button: Use when you're at home and want security.
• Disarm button: Use when you don't want security.
• SOS button: For emergencies, triggers alarm and sends alert notifications.

3.3 PIR Motion Detector x1

Senses when someone walks nearby.

PIR Motion Detector (P20 Model)

3.4 Door/Window Sensor x1 (x2 optional)

Senses when a door or window is opened.

Door/Window Sensor (D30 Model)

3.5 RFID Tags x2 (Optional)

Key fob to quickly arm and disarm your home.

RFID Card

3.6 External Siren (Optional) / Wireless Siren (Optional)

Sounds when the alarm goes off.

Wireless Flash Siren (SN10 Model)

Mini Wired Siren

3.7 Installation Accessories

• Power Adapter
• Hub Bracket
• Bottom Cover
• Screws x2
• PIR Motion Detector Bracket
• Extra Adhesive Mounting Strips (for PIR Motion Detector and Door/Window Sensor)

4. Setup and Installation

4.1 Smart Hub Placement

Choose a location that is:

• Close to where you come and go for easy access.
• Has a good Wi-Fi and cellular signal.
• Uses an unswitched wall outlet to prevent accidental power-off. The included bracket helps keep the hub plugged in.

4.2 Door/Window Sensor Placement

The magnet should be aligned with the middle of the sensor and placed within 0.6 inches (1.5cm) of the sensor when the door or window is closed.

4.3 PIR Motion Detector Installation

Mount the detector 79 to 87 inches (2 to 2.2m) above the floor. Use the included bracket and screws. Ensure the detection range is correctly oriented. Test the operation in testing mode.

Special Considerations:

• Do not install outdoors, in a garage, or on glass.
• Cannot detect motion through glass.
• Avoid places where it could get wet (e.g., near swing-out windows).
• Keep at least 3 feet (1 meter) away from heat sources (electric heaters, vents, fireplaces) or sources of turbulent air.
• Do not install behind large appliances or furniture that may obstruct its motion sensors.

4.4 Getting Started

4.4.1 Install the SIM Card

A regular SIM card is required for cellular services. Ensure the SIM card is inserted when the hub is off and its security code is permanently deactivated.

SIM Card Slot on Alarm Panel

4.4.2 Cellular Network Connection

If the cellular icon on the home screen turns white, your hub is connected to a cellular network. If it remains gray, the hub is not connected.

4.4.3 How to Set Phone Numbers for SMS and Phone Calls by Panel

Up to 5 stored phone numbers will receive SMS and calls during alarms. The hub will call these numbers successively (up to 2 rounds). If a call is answered and a Keypad Command is operated, it stops calling. Two-way talk is automatically connected when the hub calls.

Keypad Commands during a call:

• 1: Arm
• 2: Disarm or silence alarm
• 3 or 4: Two-way talk

To set numbers: Go to Menu > Call-Phone Number. Use arrow keys to select index, enter number (up to 18 digits), and tap √ to save. You can also enable/disable alarm calls for each number.

4.4.4 Exit/Entry Delay

These delays allow you to arm/disarm the system without triggering an immediate alarm. Default Exit Delay is 40 seconds, Entry Delay is 30 seconds.

To change: Go to Menu > Settings > Delay > Exit Delay / Entry Delay and edit the value (0-65535 seconds).

4.4.5 How to Record a Voice Message by Panel

You can record a brief voice message (up to 20 seconds) that will be played back when an alarm call is connected.

To record: Go to Menu > Record, select Record, speak into the panel, and press √ to save.

4.4.6 Pairing Sensors and Remotes

All sensors are wirelessly connected to the hub. The system can connect with up to 100 wireless sensors, 10 remote tags, and 10 RFID tags.

To Pair a Remote Tag: Go to Menu > Parts > Remote > Add. Enter a digit (0-9) for the tag, then press any button on the remote tag to send a signal. The hub will show "Learning OK" upon successful pairing.

To Pair a Wireless Sensor (Door/Window or PIR Motion Detector): Go to Menu > Parts > Detector > Add. Select the desired Zone Name and Zone Mode (Normal, 24 Hours, Delay, Home, 24 Hours Silent, Close). Trigger the wireless sensor to send a transmission signal. The hub will show "Learning OK" upon successful pairing.

To Pair an RFID Tag: Go to Menu > Parts > RFID > Add. Enter a digit (0-9) for the tag, then tap the RFID Tag on the RFID read zone of your panel. The hub will show "Learning OK" upon successful pairing.

To Pair a Wireless Siren: Go to Menu > Parts > Siren Learn. Press and hold the SET button on the siren until it beeps twice. Press the √ button on the panel within 6 seconds. The siren will beep four times for successful pairing.

To Pair an Alarm Wireless Switch: Go to Menu > Parts > Alarm Socket. Press and hold the button on the switch until it lights up. Tap to send ON or OFF transmission signal. The siren will flash three times for successful indication.

4.5 App Installation and Connection

Download the Smart Security System app by scanning the QR code provided in the manual or product packaging. Ensure Bluetooth is turned on for automatic device discovery.

For Hub Cellular + Wi-Fi Model: After installing the app, grant permission to receive notifications. Forbidding notifications may cause app malfunction.

5. Operating Your Smart Security System

5.1 Security Levels (Arm/Disarm Status)

The system has three security levels: Away Arm, Home Arm, and Disarmed. You can switch between them using the Smart Hub, RFID tag, remote tag, or the app.

5.2 How to Arm and Disarm

You can arm and disarm your home using the following methods:

• RFID Tag: Tap the RFID tag on the panel's RFID zone.
• Remote Tag:
  • Press lock icon to Away Arm.
  • Press home icon to Home Arm.
  • Press unlock icon to Disarm.
  • Press SOS icon for emergency.
• Panel: Use the keypad to enter your passcode and press the ARM/DISARM icons.
• App: Use the Tuya Smart / Smart Life app to remotely arm, disarm, monitor, and intercom.

5.3 Auto Schedule

You can set an arm and disarm schedule for automatic operation.

To set: Go to Menu > Timer > Arm Schedule / Disarm Schedule. Enter the daily time (24-hour format) and toggle 'on' to enable. Press √ to save.

5.4 Make a Call on Panel

On the home screen, tap digits to enter the dialing screen, enter the number, then tap √ to dial. Calls will be canceled if the cellular network is not registered, the system is armed, or in voice alarming.

6. Maintenance

6.1 Battery Backup

The Smart Hub includes a backup battery that lasts over 6 hours during a power outage. The battery icon in the upper-right corner shows the charge level. If red, the battery is low. Low battery notifications will be sent to registered phone numbers. Full charge takes 8-12 hours.

6.2 Wireless Sensor Battery Low Voltage Prompt

The system supports prompts for low battery voltage in wireless sensors. Replace batteries promptly when indicated.

6.3 Loss/Restoration of AC Power

The hub will send an alert notification if AC power is lost or restored.

6.4 Tamper Detection

If someone tampers with the Smart Hub or removes it from its back plate, an alert notification will be sent.

7. Troubleshooting

• Hub not connecting to cellular network: Ensure SIM card is properly installed (when hub is off) and its security code is deactivated.
• Wi-Fi connection issues: Verify you are connecting to a 2.4GHz Wi-Fi network. Check that your Wi-Fi password does not contain spaces or special characters. Try placing the hub closer to the router. Ensure AP isolation is disabled on your router.
• False alarms: Adjust Exit/Entry Delay times (Menu > Settings > Delay). Ensure PIR motion detectors are installed correctly, away from heat sources or turbulent air.
• User password protection: If an incorrect password is entered 5 times, the keyboard will reject input for 90 seconds. Wait for the lockout period to expire.
• Door/Window not closed reminder: The system will remind you if a door or window is not closed, preventing arming and buzzing. Close all open points.

8. Specifications

8.1 Product Features Summary

• Supports temperature and humidity display.
• 100 wireless zones (first 10 customizable names).
• 3 wired defense zones.
• 10 remote controls (customizable names).
• 10 RFID cards (customizable names).
• 2.4-inch TFT color screen display.
• Tuya Smart / Smart Life APP support.
• Intelligent voice control (Amazon Alexa, Google Assistant, IFTTT).
• 11 languages: English, German, Russian, Spanish, Polish, Italian, French, Portuguese, Greek, Romanian, Chinese.
• 5 sets of alarm phone settings (separate SMS/dialing switches).
• 20-second alarm recording SMS.
• Wireless sensor low battery prompt.
• Warning for doors and windows not closed.
• Voice operation prompts.
• 5 defense zone modes, including doorbell mode.
• Remote deployment, disarming, monitoring, and intercom via phone.
• Remote SMS settings.
• User password protection: 5 incorrect attempts lead to a 90-second lockout.

9. User Tips

• For optimal Wi-Fi performance, ensure your router is set to 2.4GHz and avoid special characters in your password.
• Regularly check sensor batteries to ensure continuous protection. The system will notify you of low battery levels.
• Familiarize yourself with the different arming modes (Away Arm, Home Arm, Disarmed) to best suit your security needs.
• Utilize the Tuya Smart / Smart Life app for convenient remote control and monitoring of your alarm system.

10. Warranty and Support

Your KERUI G30 Wireless Home Alarm System comes with certain assurances:

• Fast Delivery: In case of delayed delivery, a $1.00 coupon code may be provided.
• Refunds: Refunds are available if the package is lost or items are damaged.
• Free Returns: Enjoy free returns within 90 days of purchase.

For further assistance, please refer to the official seller's support channels.