GTMEDIA G2 PLUS Android 11 TV Box User Manual

1. Introduction

The GTMEDIA G2 PLUS is an Android 11 TV Box designed to transform your television into a smart entertainment hub. Featuring a powerful Amlogic S905W2 Quad Core processor, 2GB RAM, and 16GB ROM, it supports 4K UHD video playback with H.265/VP9 60fps 10-bit decoding. Enjoy a smooth user experience with the GTUI system and built-in 2.4G Wi-Fi.

2. Package Contents

Please check the box for the following items:

• 1 x GTMEDIA G2 PLUS TV Box
• 1 x Power Adapter
• 1 x Remote Control
• 1 x User Manual (this document)
• 1 x HDMI Cable

3. Setup Guide

3.1 Connecting Your TV Box

Refer to the interface diagram below for proper connections:

1. Connect to TV/Monitor: Use the provided HDMI cable to connect the TV Box's HDMI port to an HDMI input on your television or monitor. Alternatively, use an AV cable for older TVs via the AV OUT port.
2. Connect to Power: Plug the power adapter into the DC 5V/2A port on the TV Box and then into a wall outlet. The device will power on automatically or can be turned on using the remote control.
3. Connect to Internet (Optional):
   • Wi-Fi: The device has built-in 2.4G Wi-Fi. After powering on, navigate to network settings to connect to your wireless network.
   • Ethernet: For a wired connection, connect an Ethernet cable from your router to the LAN port on the TV Box.
4. Connect External Devices (Optional): Insert a TF card into the TF slot for memory expansion or connect USB storage devices (e.g., flash drives, external hard drives) to the USB 2.0 or USB 3.0 ports.

3.2 First Power On and Initial Setup

1. Once powered on, the GTMEDIA logo will appear, followed by the Android 11 GTUI interface.
2. Follow the on-screen prompts to select your language, connect to a network (if not already connected via Ethernet), and complete any initial setup steps.
3. Ensure your remote control batteries are inserted correctly.

4. Operating Instructions

4.1 Navigating the GTUI System

The GTMEDIA G2 PLUS runs on Android 11 with a customized GTUI interface for ease of use. Use the included remote control to navigate through menus, select applications, and control media playback.

• Home Screen: Access your favorite apps, settings, and media content directly.
• Applications: Pre-installed applications include NETFLIX and YouTube. You can download more apps from the app store.
• Settings: Adjust network settings, display resolution, audio output, and other system preferences.

4.2 Media Playback and Streaming

The TV Box supports various media formats and streaming services:

• 4K UHD Playback: Enjoy high-definition content up to 4K @ 60 Hz with HDR10+ support.
• Local Media: Play videos, music, and view photos from connected USB drives or TF cards.
• Streaming Services: Access supported internet services like NETFLIX and YouTube.
• IPTV/M3U: The device supports Xtream, Stalker, and M3U for GTPlayer, allowing access to various IPTV services.

4.3 System Updates

The GTMEDIA G2 PLUS supports System Upgrade and OTA (Over-The-Air) Update functionality. It is recommended to keep your device's firmware updated to ensure optimal performance and access to the latest features and security patches. Check for updates periodically in the system settings.

5. Maintenance

• Cleaning: Use a soft, dry cloth to clean the device. Do not use liquid cleaners or aerosols.
• Ventilation: Ensure the TV Box is placed in a well-ventilated area to prevent overheating. Do not block any ventilation openings.
• Power: Always use the original power adapter provided with the device. Disconnect the power adapter during lightning storms or when unused for long periods.
• Environment: Avoid exposing the device to extreme temperatures, humidity, or direct sunlight.

6. Troubleshooting

No Power:

Ensure the power adapter is securely connected to the TV Box and a working power outlet. Try a different outlet if necessary.

No Signal on TV:

Verify the HDMI or AV cable is correctly connected to both the TV Box and the TV. Ensure your TV input source is set to the correct HDMI/AV port.

Wi-Fi Connection Issues:

Check if your router is working correctly. Ensure the Wi-Fi password is entered correctly in the TV Box settings. Try restarting both the TV Box and your router.

Applications Crashing or Freezing:

Close and reopen the application. Clear the app's cache in Android settings. If the issue persists, try uninstalling and reinstalling the app. Ensure the system firmware is up to date.

Remote Control Not Responding:

Check and replace the batteries in the remote control. Ensure there are no obstructions between the remote and the TV Box's IR receiver.

7. Specifications

8. User Tips

• Optimize Performance: Regularly clear cache for apps that are frequently used to maintain smooth performance.
• External Storage: For extensive media libraries, consider using an external hard drive connected via USB 3.0 for faster data transfer.
• Alternative Input: While the included remote is functional, a wireless keyboard and mouse combo can significantly enhance navigation and typing experience, especially for web browsing or apps requiring text input.
• Network Stability: For 4K streaming, a stable and fast internet connection is crucial. Consider using an Ethernet connection if Wi-Fi signal is weak or inconsistent.

9. Warranty and Support

For technical support, warranty claims, or further assistance, please contact the seller or manufacturer directly. Keep your purchase receipt as proof of purchase.

The GTMEDIA G2 PLUS TV Box is CE certified, indicating compliance with European safety, health, and environmental protection standards.