1. Product Overview
The AWESAFE Portable EV Charger is designed for convenient and flexible charging of electric vehicles. It features adjustable current settings, APP control for smart charging, and robust protection features, making it suitable for various environments and vehicle types.
Image: AWESAFE Portable EV Charger with APP control, IP65 rating, and various current options.
Key Features:
- Adjustable Charging Current: Selectable currents from 6A to 32A.
- APP Control: Manage charging schedules and monitor status via a smartphone application.
- Universal Compatibility: Compatible with all electric vehicles using a Type 2 (IEC 62752) female connector. Suitable for Tesla with an appropriate IEC 62752 adapter.
- Robust Design: IP65 protection level for the control box, ensuring operation in various weather conditions (-30°C to +55°C).
- Safety Protections: Includes leakage, over/under voltage, overload, lightning, and overheat protection.
- Luminous Grip: For easy visibility and connection in low-light conditions.
Image: Universal compatibility with various EV models using Type 2 connectors.
2. Safety Information
Always adhere to the following safety guidelines to prevent injury or damage:
- Ensure the charging station is properly grounded before use.
- Do not use the charger if the cable or connector is damaged.
- Keep the charger away from water or other liquids during operation, unless specifically designed for wet conditions (IP65 rated control box).
- Do not attempt to open or repair the charger yourself. Contact qualified personnel for service.
- Ensure the charging current selected is appropriate for your vehicle and electrical infrastructure.
- Avoid placing heavy objects on the charging cable.
3. Setup and Installation
3.1 Unboxing and Inspection
Carefully remove all components from the packaging. Inspect the charger, cable, and connectors for any signs of damage. If any damage is found, do not use the product and contact customer support.
3.2 Physical Placement
Choose a suitable location for charging, ensuring it is within reach of your vehicle's charging port and a compatible power outlet. The charger's control box is IP65 rated, allowing for indoor and outdoor use, but avoid direct exposure to extreme conditions if possible.
Image: Portable EV charger suitable for indoor and outdoor use, highlighting multiple protection features.
3.3 Power Connection
Connect the charger's power plug to a compatible electrical outlet. Ensure the outlet provides the correct voltage and current capacity for your charger model (e.g., a 3.5KW charger requires a standard household socket, while higher power models may require specific industrial sockets).
3.4 Grounding
The charger is designed to be grounded. Ensure your electrical outlet provides proper grounding for safe operation.
3.5 APP Connection (Tuya Smart)
- Download the Tuya Smart app from your smartphone's app store.
- Register or log in to your Tuya Smart account.
- Follow the in-app instructions to add your AWESAFE Portable EV Charger. This typically involves putting the charger into pairing mode (refer to the charger's display or specific instructions for pairing mode activation) and connecting via Bluetooth or Wi-Fi.
- Once connected, you can monitor charging status, adjust current, and set charging schedules through the app.
4. Operating Instructions
4.1 Initiating a Charge
- Ensure the charger is plugged into a power source.
- Connect the Type 2 charging connector to your electric vehicle's charging port. Ensure a secure connection.
- The charger's display will show the current status.
- Adjusting Current: Use the control box buttons or the Tuya Smart app to select the desired charging current (6A, 8A, 10A, 13A, 16A, 20A, 24A, or 32A). The charger will remember the last used current setting for future charges.
- Charging will begin automatically or as scheduled via the app.
Image: Display showing adjustable current settings (6A to 32A) and their corresponding power output (1.3kW to 22kW).
4.2 Using the APP for Smart Charging
The Tuya Smart app allows for advanced control:
- Real-time Monitoring: View charging status, current, voltage, and temperature.
- Scheduled Charging: Set a delay timer for charging to start at a later time, up to a maximum of 5 hours. This is useful for utilizing off-peak electricity rates.
- Remote Control: Start or stop charging remotely.
Image: App interface demonstrating the 0-10 hours delay timer for scheduled charging during off-peak hours.
4.3 Ending a Charge
- Stop charging via the app or by disconnecting the charger from the vehicle.
- Carefully disconnect the Type 2 connector from your vehicle.
- Unplug the charger from the power outlet.
5. Maintenance and Care
- Cleaning: Wipe the charger and cables with a soft, dry cloth. Do not use abrasive cleaners or solvents. Ensure the charger is unplugged before cleaning.
- Storage: When not in use, store the charger in a dry, cool place, away from direct sunlight and extreme temperatures. Coil the cable neatly to prevent kinks or damage.
- Cable Inspection: Regularly inspect the charging cable and connectors for any signs of wear, cuts, or damage. Replace immediately if damage is found.
- Weather Resistance: The control box is IP65 rated, designed to withstand dust and water splashes. However, avoid submerging it or exposing it to high-pressure water jets. The charger is built with cold and heat resistant technology, operating from -30°C to +55°C.
Image: Charger designed for extreme weather conditions, from -13°F (-25°C) to +131°F (55°C).
6. Troubleshooting
- Charger not powering on: Ensure the power plug is securely connected to a functional outlet. Check the circuit breaker.
- Charging not starting: Verify the Type 2 connector is fully inserted into the vehicle's port. Check the app for any error messages or if a charging schedule is active.
- Charging power is lower than expected (e.g., 11KW charger only providing 3.5KW): This often occurs if your vehicle or the electrical supply does not support 3-phase power. The charger automatically reduces power to 3.5KW to protect the car and system.
- App connectivity issues: Ensure your smartphone's Bluetooth/Wi-Fi is on and the charger is within range. Restart the app and the charger if necessary.
- Error codes on display: Refer to the specific error code displayed on the charger's screen and consult the FAQ or contact customer support.
7. Specifications
| Feature | Specification |
|---|---|
| Brand Name | AWESAFE |
| Charger Type | Type 2 |
| Input Power Supply | 195V ~ 250V (Single-phase) / 395V ~ 480V (Three-phase) |
| Charging Current | 6A, 8A, 10A, 13A, 16A, 20A, 24A, 32A (Adjustable) |
| Output Power (W) | 1.3KW ~ 22KW (depending on model and current) |
| Cable Length | 4.2 meters / 5.2 meters (Optional, other lengths may be available) |
| IP Rating | IP65 (Control Box, in working condition) |
| Operating Temperature | -30 °C ~ + 55 °C (-22°F ~ +131°F) |
| Mechanical Lifespan | Insertion and removal > 10000 times |
| Contact Socket Material | Copper alloy, silver plated |
| Leakage Protection | AC 30mA (3.5KW & 7KW models); AC 30mA + 6mA DC (11KW & 22KW models) |
| Other Protections | Over voltage/under voltage, Overload, Lightning, Overheat |
| Material | TPU |
Image: Visual representation of product details including input, current, output, IP rating, and operating temperature.
8. User Tips
- Current Memory: The charger conveniently remembers your last selected charging current, so you don't have to reset it every time.
- Optimize Charging Costs: Utilize the app's scheduling feature to set charging times during off-peak electricity hours to save on energy costs.
- Check Vehicle Compatibility: While compatible with Type 2, ensure your vehicle's specific power requirements match the charger's output. For Tesla vehicles, an IEC 62752 adapter is required.
- Cable Management: Always coil the cable properly after use to extend its lifespan and prevent damage.
9. Frequently Asked Questions (FAQ)
- Q1: Does the charger remember the last charging current value?
- A1: Yes, it will record the current of the last charge.
- Q2: Can I set a timer?
- A2: The device does not have a direct timer function, but it can be scheduled for charging, with a maximum delay time of 5 hours via the app.
- Q3: How many meters is the product cable?
- A3: The products are available with 4-meter and 5-meter cables. Other lengths like 8 meters and 10 meters may be available, and customization is acceptable.
- Q4: Can it be grounded?
- A4: Yes, the charger is designed to be grounded.
- Q5: Is the control box waterproof?
- A5: The waterproof level of the control box is IP65.
- Q6: What are the dimensions of the plug for different power ratings?
- A6: A 3.5KW charger uses a standard household socket. The 7KW blue connector is 55mm, the 11KW red connector is 55mm, and the 22KW red connector is 63mm.
- Q7: Is there 6mA DC leak protection?
- A7: 3.5kW and 7KW models have AC 30mA protection. 11KW and 22KW models feature AC 30mA + 6mA DC leakage protection.
- Q8: Is my car model suitable?
- A8: This product is suitable for all Type 2 interface models. For Tesla, an IEC 62752 adapter is needed.
- Q9: Why is the maximum charging power of the 11KW I purchased only about 3.5KW?
- A9: If your vehicle or power supply does not support 3-phase power, the product automatically reduces the power to 3.5KW to protect the car and the electrical system.
- Q10: What certificates does the product have?
- A10: Information not provided in the available data.
10. Warranty and Support
The AWESAFE Portable EV Charger comes with a 3-year warranty. For technical support, troubleshooting assistance, or warranty claims, please contact AWESAFE customer service through your purchase platform or the official brand website.
