Mercedes-Benz W212 E-Class NTG 4.0 4.5 5.0 Multimedia System

User Manual: 10.25" Android 13 Multimedia System for Mercedes Benz W212 E-Class

Model: W212 E-Class NTG 4.0 4.5 5.0 Multimedia System

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your new 10.25-inch Android 13 multimedia system, designed specifically for Mercedes Benz W212 E-Class vehicles (E200, E230, E260, E300, S212) with NTG 4.0, 4.5, or 5.0 systems from 2009-2012. This advanced unit integrates seamlessly with your vehicle, offering features such as Android Auto, Apple CarPlay, GPS navigation, 4G connectivity, Bluetooth 5.0, and enhanced audio processing (DSP).

Product Overview: 10.25 inch Android 13 Carplay Car radio for Mercedes Benz W212 E-Class
Figure 1: Product Overview - 10.25" Android 13 Carplay Car radio for Mercedes Benz W212 E-Class, highlighting key features and compatibility.

2. Package Contents

Please check the package carefully to ensure all items are present:

  • 10.25-inch Android 13 Multimedia Head Unit
  • Custom Mounting Frame for Mercedes Benz W212 E-Class
  • Power Cable Harness
  • GPS Antenna
  • 4G Antenna
  • USB Cables (2x)
  • External Microphone (Free Gift, as per some configurations)
  • User Manual (this document)
  • Other necessary installation accessories (e.g., LVDS cable, audio cable)

3. Specifications

The following table outlines the key specifications of the multimedia system:

Feature Description
Product Name Android 13 Car Navigation GPS
Product Number SQI009
Display Size 10.25 inches
Screen Type QLED Screen
Resolution 1920 x 720
Operating System Android 13
CPU 8-Core (UIS 8581A 1.6GHz)
RAM/ROM Options 4G 32G, 6G 64G, 8G 128G
Connectivity Built-in 4G Network, WiFi (2.4G & 5G), Bluetooth 5.0
Car Integration Wired/Wireless Android Auto, Wired/Wireless Apple CarPlay, Steering Wheel Control, Original Car Information Display
Audio Features Built-in DSP (BD37534FV), RDS, Amplifier IC YD7388, Radio IC TSC4745 (FM/RDS)
USB Support External memory up to 2TB
Compatibility Mercedes Benz W212 E-Class (E200, E230, E260, E300, S212) 2009-2012 with NTG 4.0/4.5/5.0. Some configurations may support 2013-2014 NTG 4.5.
Product Dimensions: 10.25 inch display size and mounting frame
Figure 2: Product Dimensions - Illustrates the 10.25-inch display size and the custom mounting frame.
Key Features and Specifications for 4W model
Figure 3: Key Features & Specifications - Detailed overview of the 4W model's technical specifications, including CPU, RAM/ROM, OS, screen type, and audio components. Also notes compatibility for Benz E Class W212 2013-2014 NTG 4.5.

4. Installation Guide

Professional installation is highly recommended. Incorrect installation can damage the device or your vehicle. Always disconnect the car battery before starting installation.

4.1. Confirm Original Car NTG Version

Before proceeding with installation, it is crucial to confirm your original car's NTG (New Telematics Generation) version. This system is compatible with NTG 4.0, 4.5, and 5.0. The correct LVDS cable and system configuration depend on your NTG version. Refer to the image below to identify your NTG version based on the connector type and head unit design.

Confirm original Car NTG version
Figure 4: NTG Version Confirmation - Visual guide to identify the original car's NTG version (4.0, 4.5, 5.0) based on connectors and head unit.

4.2. Installation Steps (General Overview)

The installation process typically involves removing the original head unit, connecting the new multimedia system's wiring harness, LVDS cable, and antennas, and then mounting the new display. The system is designed to integrate with your existing car's functions.

Before and After Installation
Figure 5: Installation Comparison - Shows the car's dashboard before and after the multimedia system installation.

Note: The provided wiring harness is plug-and-play for most compatible models. Ensure all connections are secure before reassembling the dashboard.

5. Operation

5.1. User Interface

The system offers three distinct built-in user interfaces (UI) for a personalized experience. You can switch between these UIs in the system settings to find your preferred layout and aesthetic.

User Interface Options
Figure 6: User Interface Options - Displays three distinct built-in user interfaces for the system.

5.2. Android Auto & Apple CarPlay

The multimedia system supports both wired and wireless Android Auto and Apple CarPlay. Connect your smartphone to access navigation, music, messages, and more directly on the car's display, ensuring a smarter and safer driving experience.

Android Auto Interface
Figure 7: Android Auto Interface - Demonstrates wired and wireless Android Auto connectivity and its display on the car screen.
Built-in Carplay
Figure 8: Built-in Carplay - Demonstrates the Carplay interface for seamless iPhone integration.

5.3. GPS Navigation

The unit comes with built-in GPS functionality and supports popular navigation applications such as Google Maps, Herewego, Sygic, Navitel, and Yandex. You can use online maps when connected to Wi-Fi or 4G LTE, or download offline maps for use without an internet connection.

GPS Navigation Display
Figure 9: GPS Navigation Display - Shows the Google Maps interface on the car's screen.

5.4. Network Sharing (Internet Connectivity)

Stay connected on the go with multiple network sharing options:

  • 2.4G & 5G WiFi: Connect to a Wi-Fi hotspot for optimal internet access. The system supports both 2.4 GHz and 5 GHz bands.
  • Bluetooth Tethering: Use your phone's Bluetooth to share its internet connection, which can be more power-efficient than a Wi-Fi hotspot.
  • USB Network Tethering: An exclusive feature that allows you to share your phone's internet via a USB cable. This method can offer stable bandwidth and charge your phone simultaneously.
Network Sharing Methods
Figure 10: Network Sharing Methods - Explains how to share internet via 2.4G/5G WiFi, Bluetooth tethering, and USB tethering.

5.5. USB Connection

The unit features back USB ports that support external memory devices up to 2TB. You can play video and audio files directly from your external hard drives or USB sticks.

USB Connectivity
Figure 11: USB Connectivity - Illustrates the back USB ports and support for external memory up to 2TB.

5.6. Bluetooth 5.0

With Bluetooth 5.0, you can enjoy hands-free phone calls, access your phone book and call records, and stream music wirelessly from your smartphone to the car's sound system.

Bluetooth 5.0 Functions
Figure 12: Bluetooth 5.0 Functions - Shows the interface for hands-free calling and music streaming via Bluetooth.

5.7. Built-in 4G Network

The system includes a built-in 4G network module with a SIM card slot and a dedicated 4G antenna. Insert your SIM card before turning on the device to enable direct 4G connectivity. The system supports various frequency bands including GSM, WCDMA, TD-SCDMA, TDD-LTE, and FDD-LTE.

4G Network Integration
Figure 13: 4G Network Integration - Explains the built-in 4G network, SIM card slot, antenna, and supported frequency bands.

5.8. DAB+ Box (Optional)

The system supports an external DAB+ Box (Digital Audio Broadcasting). If you have a DAB+ Box, connect it via USB to enjoy digital radio with CD-like sound quality and more robust signal reception compared to traditional FM radio. The unit has a built-in DAB Player APP.

Feature DAB+ FM
Sound Quality CD-Like Quality Sound Standard quality program
Signal Reception More Robust on Signal Reception Driving speed's increasing may affect signal reception.
Interference Super Strong Anti-interference (fixed reception quality without multipath interference) Interfered by terrain and other signals.
Encoding Technology Advanced High Efficiency Original Encoding Technology A channel corresponds to one set standard quality program.
Error Correction Reed-Solomon Error Correction Code Technology
Other A wider variety of stations, more choice on channels.

Note: The DAB+ Box is not included with the multimedia system and must be purchased separately.

DAB+ Box Functionality
Figure 14: DAB+ Box Functionality - Describes the optional DAB+ Box and its benefits over FM radio, including a comparison table.

5.9. Torque Pro (OBD2 & Car) Support (Optional)

The system supports Torque Pro, an application that allows you to monitor various vehicle parameters when connected to a compatible Bluetooth OBD2 scanner tool (e.g., PJ-908). You can view real-time data such as air velocity, fuel situation, fuel pressure, coolant temperature, and read/clear error codes.

Note: The OBD2 scanner tool is not included and must be purchased separately.

5.10. Built-in DSP (BD37534FV)

Experience enhanced audio quality with the built-in DSP (Digital Sound Processor) BD37534FV. This technology restores sound, reduces noise, and provides high-fidelity broadcast quality, allowing for advanced sound field settings and bass enhancement to customize your listening experience.

Torque Pro (OBD2) Support and Built-in DSP
Figure 15: Torque Pro (OBD2) Support and Built-in DSP - Illustrates the use of Torque Pro with an OBD2 scanner to monitor vehicle data, and shows the sound field settings and bass enhancement options provided by the DSP.

5.11. AI Voice Assistant Pro

The AI Voice Assistant Pro offers convenient voice control for various functions, including online radio and track tracking. It supports 10 languages, including US English, Arabic, German, Spanish, Mexican Spanish, French, Italian, Brazilian Portuguese, and Portuguese. Additional features include:

  • Locus Management: Check your vehicle's driving trajectory on your cellphone.
  • Parking Location: Easily find your parked vehicle using the app. Set up an electronic fence for security alerts.
  • AI Security: Receive alerts on your cellphone if the device detects movement or a snapshot near your vehicle (requires an optional 1080P DVR).
AI Voice Assistant Features
Figure 16: AI Voice Assistant Features - Details the capabilities of the AI Voice Assistant Pro, including navigation, security, and online radio.

5.12. ADAS DVR Camera (Optional)

Enhance driving safety with an optional ADAS (Advanced Driver-Assistance Systems) DVR camera. When connected via a USB port, it provides features such as Lane Departure Warning Distance Assist (LDWS), Forward Collision Warning Distance Monitoring (FCWS), and 1080P High Definition Car DVR recording.

Note: The ADAS DVR Camera is not included and must be purchased separately.

ADAS DVR Camera Features
Figure 17: ADAS DVR Camera Features - Highlights features like LDWS, FCWS, and 1080P recording for the optional ADAS DVR camera.

6. System Settings

6.1. CanBus Type Settings

To ensure proper integration with your vehicle's CanBus system, you may need to configure the CanBus type settings. Access the factory settings by navigating through the system menu (usually Settings > Factory) and entering the password (default is 8888). From there, you can select your car model, car band, car type, and year.

Important: Connect the device to the internet before setting the CanBus type. If your car model is special or not listed, please contact customer support for assistance.

CanBus Type settings
Figure 18: CanBus Type Settings - Guides on accessing factory settings and selecting the correct car model/type.

7. Maintenance

  • Cleaning: Use a soft, dry cloth to clean the screen and exterior. Avoid abrasive cleaners or solvents.
  • Software Updates: Periodically check for system software updates to ensure optimal performance and access to new features. Updates can usually be found in the system's 'About' or 'System Update' menu.
  • Temperature: Avoid exposing the unit to extreme temperatures.

8. Troubleshooting

No Power:
Check all power connections. Ensure the car battery is properly connected and charged. Verify the fuse in the power harness.
No Sound:
Check speaker connections. Ensure the volume is not muted or set too low. Verify audio settings in the system menu. Confirm the fiber optic decoder (if applicable) is correctly installed and functioning.
GPS Signal Issues:
Ensure the GPS antenna is properly installed and has a clear view of the sky. Check GPS settings in the system.
Touch Screen Unresponsive:
Restart the system. If the issue persists, perform a factory reset (note: this will erase all user data).
CanBus Functions Not Working:
Verify CanBus type settings (refer to Section 6.1). Ensure the CanBus decoder is correctly connected.

9. User Tips

  • Cable Verification: Upon receiving your package, carefully verify that all necessary cables and components are included as per the package contents list.
  • NTG Version Check: Double-check your car's original NTG version before installation to ensure compatibility and correct wiring.
  • Internet Connection for Setup: For initial setup, especially CanBus configuration, ensure the unit has an active internet connection.

10. Warranty and Support

This product comes with a standard manufacturer's warranty. For warranty claims, technical support, or any questions not covered in this manual, please contact the seller or authorized service center. Keep your purchase receipt as proof of purchase.

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