TMEZON MZ-Y10+MZ-W11

TMEZON 7 Inch Tuya App 1080P Wifi Smart Video DoorPhone Intercom System User Manual

Model: MZ-Y10+MZ-W11

Brand: TMEZON

1. Introduction

This manual provides detailed instructions for the installation, setup, operation, and maintenance of your TMEZON 7 Inch Tuya App 1080P Wifi Smart Video DoorPhone Intercom System. This advanced system combines a high-definition doorbell camera with a touch-screen indoor monitor, offering seamless communication and enhanced security for your home or office. With remote access via the TuyaSmart app, you can manage your door entry from anywhere.

2. Product Overview

The TMEZON Video DoorPhone Intercom System is designed to provide convenient and secure access control. Key features include:

  • 1080P HD Doorbell Camera with 125° wide-angle view.
  • 7-inch TFT Touch Screen Indoor Monitor.
  • Wi-Fi connectivity for remote access via TuyaSmart app (2.4GHz only).
  • Two-way audio communication.
  • Multiple unlocking methods: App, RFID card, Monitor touch screen, Password.
  • Motion detection with automatic snapshot or video recording to Micro SD card (up to 128GB, not included).
  • IP65 weather-resistant outdoor unit.
  • Infrared night vision.
  • Support for up to 6 monitors, 2 doorbells, and 2 CCTV cameras.
  • 16 selectable ringtones.
TMEZON Video DoorPhone Intercom System components: outdoor doorbell, indoor monitor, RFID key fobs, and smartphone app interface.

Figure 2.1: System Components - Outdoor Doorbell, Indoor Monitor, RFID Key Fobs, and App Interface.

Video 2.1: Overview of TMEZON 4-Wire Video Door Phone Intercom System features.

3. Installation

The system uses a 4-wire connection between the outdoor doorbell and the indoor monitor. The maximum recommended distance for this connection is 100 meters. For distances exceeding 50 meters, a higher quality RG59 cable is recommended.

3.1 Package Contents

Before installation, ensure all components are present:

Package contents including indoor monitor, outdoor doorbell, power adapter, wiring, RFID key fobs, mounting bracket, and user manual.

Figure 3.1: Product and Accessories Exhibition.

3.2 Mounting the Indoor Monitor

The indoor monitor is designed for surface wall mounting. Ensure the chosen location has access to a power outlet for the independent power supply.

Dimensions of the indoor monitor and outdoor doorbell unit.

Figure 3.2: Product Dimensions (Indoor Monitor: 185mm x 118mm; Outdoor Doorbell: 139mm x 68mm).

3.3 Mounting the Outdoor Doorbell

The outdoor doorbell is IP65 weather-resistant and can be installed outdoors. It should be connected to the indoor monitor using the provided 4-wire cable.

Outdoor doorbell unit being sprayed with water, demonstrating its IP65 weather resistance.

Figure 3.3: IP65 Weatherproof Outdoor Doorbell.

4. Setup

This section guides you through connecting your system and setting up the mobile application.

4.1 App Installation and Device Addition (EZ Mode)

  1. Download the "Tuya Smart" or "Smart Life" app from your device's app store (Google Play for Android, App Store for iOS).
  2. Ensure your smartphone is connected to a 2.4GHz Wi-Fi network (5GHz Wi-Fi is not supported).
  3. Make the monitor enter EZ Mode. The monitor will reboot.
  4. Press the "Add Device" button in the app to enter the Wi-Fi connection page. The app will automatically search for Wi-Fi networks.
  5. Select your Wi-Fi network and enter the password to complete the connection.
  6. The app will automatically add the device. Click "Done" to complete.
Screenshots showing the steps to add a device in EZ Mode using the Tuya Smart app.

Figure 4.1: App Setup - EZ Mode.

4.2 App Installation and Device Addition (AP Mode)

  1. Ensure your smartphone is connected to a 2.4GHz Wi-Fi network (5GHz Wi-Fi is not supported).
  2. Make the monitor enter AP Mode.
  3. Connect your smartphone to the Wi-Fi router you want the IP indoor monitor to be connected to.
  4. Login to the Tuya Smart or Smart Life app, add devices.
  5. Select Wi-Fi mode, then click Next.
  6. Switch to your smartphone's settings to connect to the device's hotspot (starting with "SmartLife-"). The default password is "12345678".
  7. Return to the app and wait for the connection. The device will be added successfully.
Screenshots showing the steps to add a device in AP Mode using the Tuya Smart app.

Figure 4.2: App Setup - AP Mode.

4.3 RFID Card Unlocking Setup

The outdoor unit supports RFID card unlocking. Refer to the detailed instructions in the physical manual for programming RFID cards.

5. Operating Instructions

5.1 Two-Way Audio Communication

When a visitor presses the doorbell, the indoor monitor will ring, and you will receive a notification on your smartphone. You can then engage in two-way audio communication with the visitor.

A person interacting with the indoor monitor for two-way audio communication with a visitor.

Figure 5.1: Two-Way Audio Feature.

5.2 Unlocking the Door

You have multiple options to unlock the door:

  • Via App: Remotely unlock the door using the TuyaSmart app on your smartphone.
  • Via RFID Card: Present a programmed RFID card to the outdoor doorbell unit.
  • Via Monitor: Use the touch screen on the indoor monitor to unlock the door.
  • Via Password: Enter a pre-set password on the outdoor doorbell unit (if supported and configured).
Visual representation of three unlocking methods: RFID card, monitor touch screen, and smartphone app.

Figure 5.2: Multiple Door Unlocking Methods.

5.3 Motion Detection and Recording

The system features smart motion detection. When motion is detected, you will receive an app notification, and the system will automatically record a video or take a snapshot to the installed Micro SD card.

Diagram showing motion detection area and a person walking into it, triggering an app notification.

Figure 5.3: Smart Motion Detection.

Smartphone screen showing live view from the doorbell camera and options for playback, gallery, theme, motion detection, and lock.

Figure 5.4: Live View and Remote Unlock via App.

5.4 Working Modes

The system offers three working modes:

  • At Home: When you are at home, both the outdoor bell and the indoor monitor will ring when a visitor calls.
  • Leave Home: When you are leaving home, the record mode of the outdoor unit must be set to "video" to record visitors. An SD card is required.
  • Dormant: This is a "do not disturb" mode. If the monitor is set to "Dormant", both the outdoor bell and the monitor will remain silent when a visitor calls.
Icons representing 'At Home', 'Leave Home', and 'Dormant' working modes with descriptions.

Figure 5.5: Working Modes.

5.5 Voice Message Support

If no one replies to a visitor's call after 60 seconds, the system will automatically enter message mode, allowing the visitor to leave a voice message.

Outdoor doorbell showing a voice message icon and text 'It's Lucy, I am not at home now, please leave a message.'

Figure 5.6: Voice Message Mode.

5.6 Sharing Device with Family

You can share access to the device with up to 10 mobile phones. Go to "Household Management" in the TuyaSmart app to share the device. Shared accounts can receive notifications and unlock functions.

Screenshots showing how to create a home and share the device within the Tuya Smart app.

Figure 5.7: Share Device via Home Management.

6. Maintenance

  • Regularly clean the camera lens and monitor screen with a soft, dry cloth to ensure clear visibility.
  • Ensure the outdoor unit's waterproof cover is securely in place to maintain IP65 weather resistance.
  • Check wiring connections periodically for any signs of wear or damage.
  • Keep the system's software updated through the TuyaSmart app for optimal performance and security.

7. Troubleshooting

Q: The door does not open, but other functions work.
A: Ensure the electronic lock is correctly connected and powered. Check the wiring between the monitor and the lock. Verify that the unlock command is being sent successfully from the app or monitor.
Q: How to increase the volume?
A: The ringtones and volume can be adjusted via the indoor monitor settings. Refer to the monitor's menu for sound settings.
Q: What is the maximum connection distance between the doorbell and monitor?
A: The maximum distance is typically within 100 meters using a normal 4-core cable or CAT5/6 cable. For distances over 50 meters, a better quality RG59 cable is recommended.
Q: Can the doorbell see the door at night?
A: Yes, the system supports infrared night vision for clear visibility in low-light conditions.
Comparison image showing day vision and night vision from the doorbell camera.

Figure 7.1: Day/Night Vision Comparison.

Q: The intercom is not connecting to Wi-Fi.
A: Ensure your Wi-Fi network is 2.4GHz. The monitor does not support 5GHz Wi-Fi. Check your Wi-Fi password and signal strength.

8. Specifications

8.1 Indoor Monitor Specifications

FeatureDescription
Screen7" TFT LCD screen
Display Resolution7"(1024*600)
StandardPAL/NTSC
Intercom ModeTwo-way intercom
Power Consumption500-1000mA
Power supplyExternal power DC 13.5V
Operating Temperature0 ~ +50°C
InstallationSurface mount
SD Card Max Capacity2GB~128GB class 10 TF card (micro SD card) Note: Read and write speed ≥Class10
Motion DetectionYes
System Capacity6 indoor monitors + 2 door stations + 2 cameras/alarms
Video Input SignalAHD2.0
FunctionsUnlock/Monitor/Intercom/Remote control/Record
AdvantagesClock / Voice Message/cloud intercom
Table of Indoor Monitor Function Description.

Figure 8.1: Indoor Monitor Specifications.

8.2 Outdoor Station Specifications

FeatureDescription
Camera1/3 inch CMOS camera
Definition1080P (1920*1080)
StandardPAL / NTSC
View angle125° (H.)
Leds for nightIR Leds
Day / NightIR-Cut
Power consumptionMaximum 300mA
Power supplySupplied from indoor monitor
Operating Temperature-20°C ~ +60°C
InstallationSurface mount
Access controlRFID card / Phone APP remote
Supported locksCurrent lock, NO / NC lock
Table of Outdoor Station Function Description.

Figure 8.2: Outdoor Station Specifications.

9. User Tips

  • Wi-Fi Compatibility: Always ensure your home Wi-Fi network is 2.4GHz, as the monitor does not support 5GHz. This is a common point of confusion during setup.
  • Testing the System: When testing the doorbell and monitor, avoid placing them in the same physical space. This can cause acoustic feedback (loud noises or whistles) due to the microphone and speaker being too close.
  • SD Card for Recording: Remember to purchase a Micro SD card (up to 128GB, Class 10 or higher recommended) separately if you wish to enable video recording and snapshot features.
  • Security: Change the default password for the app and any other configurable security settings as soon as possible after initial setup to enhance your system's security.

10. Warranty and Support

For technical assistance or support, please refer to the technical e-mail address provided in the physical manual included with your product. TMEZON is committed to providing satisfactory solutions for any inquiries.

Customer service representative image with contact information for TMEZON support.

Figure 10.1: TMEZON Customer Support.

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