Introduction
Welcome to the user manual for your new HOCO EQ21 ANC+ENC Noise Reduction Touch Screen Bluetooth Headset. This advanced true wireless earphone system combines superior audio quality with intuitive control through its innovative touch screen charging case. Designed for comfort and long-term wear, the EQ21 offers Active Noise Cancellation (ANC) and Environmental Noise Cancellation (ENC) for an immersive listening experience and clear calls. Please read this manual carefully to ensure proper use and optimal performance of your device.
What's in the Box
Upon unboxing your HOCO EQ21 headset, you should find the following items:
- HOCO EQ21 True Wireless Earbuds (Left and Right)
- Charging Case with Touch Screen
- USB Type-C Charging Cable
- User Manual
- (Optional: Various sizes of ear tips for optimal fit)
Image: HOCO EQ21 product packaging, illustrating the contents.
Specifications
| Feature | Detail |
|---|---|
| Model | EQ21 |
| Brand | HOCO |
| Communication | True Wireless, Bluetooth 5.4 |
| Bluetooth Chip | JL AC7003 |
| Vocalism Principle | Balanced Armature |
| Active Noise-Cancellation (ANC) | Yes |
| Environmental Noise Cancellation (ENC) | Yes |
| Volume Control | Yes (via touch screen) |
| Control Button | No (Touch Screen Control) |
| Material | ABS |
| Charging Case Battery Capacity | 400mAh |
| Headset Battery Capacity | 40mAh |
| Usage Time (Earbuds) | 7 hours (6 hours with ANC active) |
| Charging Case Dimensions | 60.6 x 45.2 x 21.7mm |
| Total Weight | 57.6g |
| Speaker Size | 10mm |
| Features | HD Touch Screen, Automatic Pairing, Master-Slave Switching, Siri Support, Semi-in-ear Design, 3D Surround Sound Field |
Setup Guide
1. Initial Charging
Before first use, ensure both the earbuds and the charging case are fully charged.
- Place the earbuds into the charging case.
- Connect the provided USB Type-C cable to the charging port on the case and plug the other end into a compatible USB power source (e.g., wall adapter, computer USB port).
- The touch screen on the charging case will display the charging status.
- Allow sufficient time for a full charge.
Image: Charging the HOCO EQ21 case via its Type-C port.
2. Bluetooth Pairing
The HOCO EQ21 earbuds are designed for seamless and automatic pairing.
- Ensure Bluetooth is enabled on your mobile device (smartphone, tablet, etc.).
- Open the lid of the HOCO EQ21 charging case. The earbuds will automatically enter pairing mode.
- On your device, search for available Bluetooth devices and select "HOCO EQ21" from the list.
- Once connected, your device will show "Connected" and the earbuds are ready for use.
Video: Demonstration of automatic pairing when the charging case is opened.
Operating Instructions
The HOCO EQ21 features an intuitive LED intelligent touch screen on its charging case, allowing direct control over various functions without needing to access your connected device.
1. Touch Screen Functions
The touch screen provides access to approximately 13 different functions. Navigate by swiping and tapping on the screen. Some key functions include:
- Music Playback Control: Pause/Play music, skip tracks.
- Volume Control: Adjust the listening volume directly from the case.
- Noise Reduction Modes: Switch between ANC (Active Noise Cancellation), ENC (Environmental Noise Cancellation), and Normal modes.
- Screen Lock: Lock the touch screen to prevent accidental touches.
- Find My Earphone: Locate misplaced earbuds (specific functionality may vary).
- Language Switch: Change the language of the case interface.
- Settings: Access various settings like time/date.
- Siri/Voice Assistant: Summon your device's voice assistant.
Image: Overview of the touch screen interface and its various functions.
2. Call Management
The earbuds support making and receiving calls directly through the touch screen on the charging case.
- Answering/Ending Calls: Tap the designated area on the touch screen to answer or end a call.
- Rejecting Calls: Swipe or tap a specific icon on the touch screen to reject an incoming call.
3. Wearing the Earbuds
The semi-in-ear design is crafted for comfortable, long-term wear.
- Gently insert each earbud into your ear canal.
- Adjust for a snug and comfortable fit to optimize sound quality and noise cancellation.
Maintenance and Care
- Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
- Charging Contacts: Ensure the charging contacts on both the earbuds and inside the case are clean and free of debris to maintain proper charging.
- Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged.
- Avoid Water: The device is not waterproof. Avoid exposure to water, moisture, or extreme temperatures.
Troubleshooting
- Earbuds not pairing with device:
- - Ensure the earbuds are charged and the charging case lid is open.
- - Turn off and on your device's Bluetooth, then try pairing again.
- - Forget "HOCO EQ21" from your device's Bluetooth settings and re-pair.
- - Try pairing with a different device to rule out device-specific issues.
- No sound or low volume:
- - Check the volume levels on both your device and the earbuds (via the touch screen).
- - Ensure the earbuds are properly seated in your ears.
- - Clean any earwax or debris from the earbud speakers.
- Charging issues:
- - Ensure the USB Type-C cable is securely connected to both the case and the power source.
- - Check if the charging contacts on the earbuds and inside the case are clean.
- - Try a different charging cable or power adapter.
- Touch screen unresponsive:
- - Ensure the screen is not locked (check for a lock icon). Unlock it if necessary.
- - Restart the charging case by closing and reopening the lid, or by placing the earbuds in and out.
User Tips
- Maximize Battery Life: To get the most out of your earbuds' battery, consider turning off ANC when not needed, as it consumes more power.
- Explore Touch Screen: Take some time to explore all 13 functions available on the charging case's touch screen. It offers a convenient way to control your audio experience without reaching for your phone.
- Secure Fit: Experiment with different ear tip sizes (if provided) to find the most secure and comfortable fit. A good seal enhances both sound quality and noise cancellation effectiveness.
Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the documentation provided with your purchase or contact the retailer/manufacturer directly. Keep your proof of purchase for any warranty claims.
