1. Introduction
Thank you for choosing the QCY AilyBuds E10 Wireless Earphones. These semi-in-ear earbuds offer a high-fidelity audio experience with advanced features like LDAC codec support, 360° spatial sound, and multipoint connection. This manual will guide you through the setup, operation, and maintenance of your new earphones.
2. Package Contents
Ensure all items are present in your package:
- QCY AilyBuds E10 Earphones x 1 pair
- Charging Case x 1
- Type-C Charging Cable x 1
- User Manual x 1
3. Product Overview
Familiarize yourself with the components of your QCY AilyBuds E10 earphones:
4. Setup
4.1 How to Wear
- Put on earbuds and rotate and adjust them to fit yourself comfortably and securely.
- Move the microphone towards your mouth for optimal call quality.
- Improper wear might lead to a bad user experience in terms of call quality and sound.
4.2 First-Time Connection (Pairing)
- Pick up both earbuds, remove their isolation films, and push them back into the charging case. Then close the lid to activate them.
- Pick them up again.
- On your phone, search for "QCY AilyBuds E10" in the Bluetooth device list and tap to connect.
4.3 Multi-Point Connection
This function should be enabled via the QCY APP.
- Power on the earbuds; they will automatically become connectable. Connect them to Device A then turn off Bluetooth on Device A.
- The earbuds will re-enter pairing mode. On Device B, search for "QCY AilyBuds E10" and tap to connect.
- On Device A, turn on Bluetooth and tap the previously paired "QCY AilyBuds E10" to complete the multi-point connection. The earbuds are now connected to both devices simultaneously.
5. Operation
5.1 Power On/Off
- Power On: Open the lid and pick up the earbuds (if in the charging case), or pick up both earbuds and keep touching the panels for 1.5 seconds (if outside the case).
- Power Off: Push them back into the charging case.
5.2 Touch Controls
| Action | Control |
|---|---|
| Pause/Play | Double Tap (R/L) |
| Answer/Hang Up Call | Double Tap |
| Reject Call | Tap and hold 2s |
| Last Track | Tap and hold left panel for 1.5s |
| Next Track | Tap and hold right panel for 1.5s |
| Activate Voice Assistant | Triple Tap Left panel |
| Game Mode | Triple Tap Right panel |
5.3 QCY APP Functions
Enhance your experience by customizing settings through the QCY APP. Download the QCY App to access features such as:
- Battery Indicator
- Personalized EQ settings (Rock, Classical, Bass Boosted, etc.)
- Customizable Touch Control Settings
- "Find My Earbuds" feature
- Reset function
- Mode Switch (Game Mode, Sleep Mode)
- Firmware Upgrade (to improve high-frequency sound quality)
5.4 Charging
Earbuds Charging:
- When charging, the red LED on the earbuds will glow solid.
- Once fully charged, the white LED will glow solid for 10 seconds, then turn off.
Charging Case Charging:
- When charging, the white LED on the case will blink.
- Once fully charged, the white LED will glow solid.
Charging Case Battery Level Indication:
- If the case has sufficient power, the white LED will turn on for 4 seconds and then turn off when earbuds are placed inside.
- If the case battery is low, the white LED will blink for 4 seconds and then turn off when earbuds are placed inside.
6. Maintenance
To ensure the longevity and optimal performance of your QCY AilyBuds E10, please follow these maintenance guidelines:
- Keep the earbuds and charging case clean. Do not use oil or other volatile liquids to clean the product.
- Avoid exposing the product to extremely low (below 0°C) or high (above 45°C) temperatures.
- Do not disassemble or modify the earbuds for any reason, as it may result in fire, electronic breakdown, or permanent damage.
- If the product is not used for an extended period (more than 2 weeks), please recharge it to maintain battery health.
- Store the earbuds in their charging case when not in use to protect them from dust and damage.
7. Troubleshooting (FAQ)
- Q: What should I do if the headset received is unable to turn on?
- A: Confirm that the charging case has power left (press the button on the case and check if at least one LED is illuminated). If the charging case is powered off, please put the earphones in the charge case and charge for 1 hour. (Before charging, please remove the stickers on new earphones). Connect the case with your included USB cable and plug it into a USB power source.
- Q: What should I do if sound comes from only one earphone?
- A: Put both earphones back into the charging case and close the cover, then take them out again to check whether both ears have sound. If only one earphone still has sound, please restore the factory settings for both earphones.
- Q: How to solve the problem that the mobile phone prompts that it cannot connect?
- A: Delete the pairing record on the mobile phone, and then search for pairing and connect again.
- Q: How to solve the problem that there is no sound when listening to music/calling?
- A: On Android phones, there is a settings icon to the right of the Bluetooth connection name. Click to enter, turn off the mobile phone audio and media audio, and then turn them on again. If there is still no sound, please re-pair the earphones with the mobile phone.
- Q: Why is there a delay in video/games?
- A: Affected by factors such as the use environment, network, and mobile phone Codec, there will be different degrees of delay when the mobile phone transmits audio data to the earphone.
- Q: How to solve the problem of stuck/intermittent sound?
- A: If there are a lot of Wi-Fi, 5G/4G signals, high-power electrical appliances around, it may cause stuck and intermittent sound. Changing the environment or re-pairing can solve the problem.
7.1 Factory Reset
If you encounter persistent connection issues, try a factory reset:
- Place the earbuds in the charging case, ensuring they are charging.
- Tap both earbud touch panels 5 times simultaneously. The earbud LEDs will blink white 5 times.
- After the blinking stops, the reset is complete.
- Refer to the "First-Time Connection" section to re-pair the earbuds with your phone.
8. Specifications
| Feature | Detail |
|---|---|
| Product Name | QCY AilyBuds E10 |
| Pairing Name | QCY AilyBuds E10 |
| Bluetooth Version | 5.4 |
| Compatible Systems | iOS / Android |
| Bluetooth Range | 10m (Maximum wireless range: 10m-20m from JSON) |
| Water Resistance Rating | IPX4 |
| Battery Life (Single Playtime) | 4.5 hours |
| Battery Life (with Charging Case) | 27 hours |
| Profiles | HFP/A2DP/AVRCP |
| Battery Capacity (Charging Case) | 380 mAh |
| Battery Capacity (Earbud) | 27 mAh |
| Charging Port | Type-C |
| Driver Diameter | 13mm |
| Earcups Type | Semi-open |
| Vocalism Principle | Dynamic |
| Codecs | LDAC |
| Voice Assistant Built-in | Yes |
| Sound Isolating | Yes |
| Control Button | Yes |
| Volume Control | Yes |
| Certification | CE, FCC, BQB |
| Material | Plastic |
| Dimensions of Earbud | 33.6*18.3*19.7mm |
| Dimensions of Charging Case | 50.4*57.7*26.2mm |
9. User Tips
- For optimal sound quality, ensure the earbuds are fully charged and consider upgrading the firmware via the QCY APP.
- If experiencing audio issues, try changing your environment to avoid interference from Wi-Fi, 5G/4G signals, or high-power electrical appliances.
- Always keep the earbuds in their charging case when not in use to protect them and ensure they are ready for your next listening session.
- Remember to remove any protective stickers from new earphones before first use and charging.
10. Safety Precautions
- Please carefully read and retain this user manual before using the product.
- If the product is not used for an extended period (more than 2 weeks), please recharge it.
- You must choose a charger produced by a legitimate manufacturer and certified by the national safety authority.
- Do not disassemble or modify the battery, insert foreign objects, expose it to high temperatures, or immerse it in water or other liquids to prevent battery leakage, overheating, ignition, or explosion. Battery replacement should only be done by the manufacturer.
- Do not drop, crush, or puncture the battery. Prevent external pressure that may lead to internal short circuits and overheating.
- Do not dismantle or modify the earbuds for any reason, as it may result in fire, electronic breakdown, or permanent damage to the product.
- Do not expose the product to extremely low or high temperatures (below 0°C or above 45°C).
- Do not point the product indicator light near the eyes of children or animals.
- Do not use the product during thunderstorms, as it may cause abnormal operation and increase the risk of electric shock.
- Do not use oil or other volatile liquids to clean the product.
- Please do not use this device for long periods of time and at high volume, as there is a risk of hearing damage.
11. Warranty & Support
Your QCY product purchase is covered by a one-year limited manufacturer warranty from the date of delivery. Please ensure you retain your purchase receipt. If any defects occur due to quality issues within the warranty period, kindly bring both the warranty card and the purchase receipt to the authorized dealer for complimentary replacement services.
The manufacturer's warranty is void under the following circumstances but not limited to:
- Improper or inadequate maintenance or modification.
- Accident, misuse, abuse, contamination, or other external causes.
- The use of unspecified adapter and accessories.
- Malfunctions or damages resulting from natural disasters, earthquakes, lightning, abnormal voltage, or environmental factors.
- Self-disassembly or modification, or replacement with non-original parts by unauthorized personnel.
- Damages that occur as a result of one's failure to follow the instructions, such as product immersion in water, corrosion, dropping, squeezing, or exposure to abnormal temperature/humidity environments.
Contact Information:
- Manufacturer: Dongguan Hele Electronics Co., Ltd.
- Address: No. 325 Yuehui Rd. Daojiao Town Dongguan City Guangdong Province China
- Phone: 4008-306-708
- Website: www.qcy.com
For the full user manual in PDF format, please refer to the official QCY website or the provided PDF link: QCY AilyBuds E10 User Manual (PDF).
12. Environmental Information
RoHS Compliance:
This product complies with the RoHS directive. The table below indicates the presence of hazardous substances:
| Part Name | Lead (Pb) | Mercury (Hg) | Cadmium (Cd) | Hexavalent Chromium (Cr(VI)) | Polybrominated Biphenyls (PBB) | Polybrominated Diphenyl Ethers (PBDE) |
|---|---|---|---|---|---|---|
| Outer Casing | O | O | O | O | O | O |
| Circuit Board Assembly | X | O | O | O | O | O |
| Battery | O | O | O | O | O | O |
| Charging Cable | X | O | O | O | O | O |
| Accessories | O | O | O | O | O | O |
"O" indicates that the hazardous substance in all homogeneous materials for this part is below the limit requirements specified in GB/T26572. "X" indicates that the hazardous substance in at least one homogeneous material for this part exceeds the limit requirements specified in GB/T26572.
Environmental Protection Use Period:
Under normal use conditions, the environmental protection use period of this product is 10 years. During this period, the product will not leak any hazardous substances and can be recycled. It must be handled according to local regulations.
WEEE Directive:
This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.
