1. Introduction
The Xiaomi Mi Smart Home Hub 2 is a central control unit designed to connect and manage various smart devices within your home. As a multimode gateway, it supports multiple communication protocols, enabling seamless interaction between different smart home products. It acts as the "Conductor" of your smart home, accepting instructions, scheduling tasks, and executing smart scenes to enhance your daily life.
2. Important Notes for Global Version
This is the Global Version of the Xiaomi Mi Smart Home Hub 2. Please be aware of the following:
- It cannot connect to Chinese-version devices.
- It cannot be used with a Chinese server or address.
- For proper operation, the connection region in the Mi Home app must be set to Singapore.
3. Specifications
| Feature | Detail |
|---|---|
| Product Name | Global version Xiaomi Smart Home Hub 2 |
| Product Model | DMWG03LM |
| Product Size | 95 x 95 x 26 mm |
| CMIIT ID | 2022AP5586 |
| Input Parameters | 5V=1A |
| Working Temperature | -10℃ to 50℃ |
| Operating Humidity | 0-95% RH (non-condensing) |
| Network Port | 10/100Mbps Ethernet (RJ45) |
| Wireless Connection | Wi-Fi IEEE 802.11 a/b/g/n 2.4GHz/5GHz, Zigbee 3.0 IEEE 802.15.4, Bluetooth 5.0 |
| Compatible with | Android 5.0 or iOS 12.0 and above |
| Standards Implemented | GB/T 4943.1-2011 |
| Memory | 128MB |
| Processor | 1GHz Dual-Core |
| State of Assembly | Ready-to-Go |
| Plug Type | EU Plug |
4. Setup and Installation
Follow these three simple steps to complete the installation and configuration of your Xiaomi Mi Smart Home Hub 2:
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Power On and Network Connection
Power on the gateway. Wait for the gateway to start up; the indicator light will turn orange and flash, indicating it is in the waiting state for network connection. If you prefer a wired connection, use an Ethernet cable to connect the gateway's LAN port to your router's LAN port.
Connect an Ethernet cable to the LAN port for a stable wired network connection. -
Add Device in Mi Home App
Open the Mi Home app on your smartphone. Log in to your account. Click the "+" icon in the upper right corner of the app homepage, then select and add "Mi Smart Multimode Gateway 2" from the device list.
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Complete Device Addition
Follow the on-screen instructions within the Mi Home app to select your preferred network access method (Wi-Fi or wired) and complete the device addition process according to the prompts.
Note: If the product QR code cannot be scanned, you can complete the device addition by searching for the product name in the Mi Home app. Due to continuous app updates, actual operations may vary slightly from this description. Always refer to the latest instructions within the Mi Home app.
5. Operation and Features
The Xiaomi Mi Smart Home Hub 2 offers robust connectivity and smart automation capabilities:
-
Multi-Protocol Support: The hub supports Bluetooth, Bluetooth Mesh, and Zigbee 3.0 protocols, allowing it to interconnect a wide range of smart devices from different ecosystems. Wi-Fi devices can also be integrated through your existing router.
The hub integrates devices using Bluetooth, Bluetooth Mesh, and Zigbee protocols, with Wi-Fi devices connecting via a router. -
Dual-Band Wi-Fi: Equipped with 2.4GHz and 5GHz dual-band Wi-Fi, the hub ensures stable and interference-free connections. The 2.4GHz band provides excellent wall penetration, while the 5GHz band offers high transfer rates.
Benefit from both strong wall penetration (2.4G) and high transfer rates (5G) with dual-band Wi-Fi. -
Wired Network Port: For enhanced stability and efficiency, the hub supports a direct RJ45 wired network port connection, ensuring reliable data transmission without drops.
The wired network port provides stable and efficient data transmission for critical smart home functions. -
Extensive Device Connectivity: The hub can stably connect more than 100 smart devices simultaneously, supporting a rich variety of smart device application scenarios.
Connect over 100 smart devices for comprehensive home automation. -
Local Automation: Even if your home network experiences issues, the hub can execute pre-set automation scenarios locally, ensuring critical smart scenes continue to function without interruption.
Local automation ensures smart scenes run even if the internet connection is down.
Smart Home Scenarios:
The hub enables various smart home scenarios, such as:
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Smart Living Room: Integrate with smart door locks, lights, and curtains. Lights can turn on automatically upon arrival, and curtains can close for privacy.
Automate your living room for comfort and security. -
Smart Bedroom: Combine with wireless switches, curtain companions, and smart lights for automated wake-up and sleep routines. Curtains can open with the sunrise and close at night.
Create personalized wake-up and sleep routines in your bedroom. -
Smart Balcony/Laundry: Integrate with washing machines, clothes dryers, and human sensors. After laundry is done, the dryer can automatically descend, and balcony lights can switch on.
Automate laundry and drying tasks for convenience.
6. Maintenance
The Xiaomi Mi Smart Home Hub 2 is designed for long-term reliability with high-quality craftsmanship, featuring V-0 flame retardant grade materials and high-temperature resistance. To ensure optimal performance and longevity:
- Cleaning: Gently wipe the exterior of the hub with a soft, dry cloth. Avoid using abrasive cleaners, solvents, or harsh chemicals that could damage the surface.
- Placement: Place the hub in a well-ventilated area, away from direct sunlight, heat sources, and moisture. Ensure it is placed on a stable surface.
- Firmware Updates: Regularly check for and install firmware updates via the Mi Home app to ensure your hub has the latest features, security patches, and performance improvements.
7. Troubleshooting
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Hub not connecting to network:
- Ensure the hub is powered on and its indicator light is flashing orange.
- If using Wi-Fi, ensure your router is functioning correctly and the Wi-Fi signal is strong.
- If using a wired connection, ensure the Ethernet cable is securely connected to both the hub's LAN port and your router's LAN port.
- Try restarting both the hub and your router.
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Cannot add devices to the hub:
- Verify that the devices you are trying to add are compatible with the Global Version of the Xiaomi Mi Smart Home Hub 2 and support Bluetooth, Bluetooth Mesh, or Zigbee protocols.
- Ensure the Mi Home app region is set to Singapore.
- If scanning a QR code fails, try searching for the device name manually in the Mi Home app.
- Ensure the devices are within range of the hub.
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Hub not responding or behaving unexpectedly:
- Perform a soft reset by unplugging the power cable, waiting 10 seconds, and plugging it back in.
- If issues persist, a factory reset might be necessary (refer to the Mi Home app for specific instructions, as this will erase all settings and connected devices).
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Incompatibility with Chinese-version devices/servers:
- As a Global Version product, this hub is not designed to work with Chinese-version devices or Chinese servers. Attempting to do so will result in connection failures.
8. User Tips
- Region Setting: Always ensure your Mi Home app region is set to Singapore for optimal compatibility and functionality with this Global Version hub. This is a common point of confusion for users.
- Wired Connection Preference: For critical smart home automations or if you experience unstable Wi-Fi, utilize the RJ45 wired network port for a more reliable connection.
- App Exploration: The Mi Home app is continuously updated. Explore its settings and features regularly to discover new automation possibilities and ensure your hub is running efficiently.
9. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the official Xiaomi website or contact your local authorized Xiaomi service center. Keep your purchase receipt as proof of purchase for any warranty claims.
