RETEKESS TD154 Kitchen Pager Waiter Calling System

1. Introduction

The RETEKESS TD154 is a wireless paging system designed to enhance communication efficiency in various service environments such as restaurants, cafes, hotels, and clinics. This system comprises a keypad transmitter and multiple waterproof watch receivers, enabling staff to receive instant notifications.

Key features include IPX7 waterproof watch receivers, a long working distance, support for 7 languages, a clear 0.96-inch OLED display, customizable key name settings, and two distinct reminding modes (display and vibration).

2. Safety Information

ATTENTION! Before using this radio, read this guide which contains important operating instructions for safe usage and RF energy awareness and control for compliance with applicable standards and regulations.

2.1 RF Energy Exposure and Product Safety Guide

This radio uses electromagnetic energy in the radio frequency (RF) spectrum. Improper use can cause biological damage. All Retekess radios are designed, manufactured, and tested to meet government-established RF exposure levels. Users should be aware of RF energy exposure and follow simple control procedures.

2.2 Local Government Regulations

Users must be fully aware of and able to control their exposure to meet occupational requirements. Your Retekess radio has an RF Exposure Product Label, and this manual provides information and operating instructions to control RF exposure and satisfy compliance requirements.

2.3 Radio License (if appropriate)

Business radios operate on regulated radio frequencies. To transmit on these frequencies, a license may be required. Contact local government radio management departments for detailed classification and use. Use of this radio outside the intended country of distribution may be prohibited.

2.4 Unauthorized Modification and Adjustment

Changes or modifications not expressly approved by the party responsible for compliance may void the user's authority to operate this radio. Transmitter adjustments should only be made by or under the supervision of technically qualified personnel. Replacement of any unauthorized transmitter component could violate regulations.

2.5 FCC Requirements

• This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
• This equipment has been tested and found to comply with the limits for a Class B digital device.
• This equipment generates, uses, and can radiate radio frequency energy. If not installed and used according to instructions, it may cause harmful interference to radio communications.

2.6 Avoid Choking Hazard

This product contains small parts. Keep out of reach of children under 3 years to avoid choking hazards.

2.7 Protect Your Hearing

• Use the lowest volume necessary for your task.
• Increase volume only in noisy surroundings.
• Reduce volume before adding a headset or earpiece.
• Limit the time you use headsets or earpieces at high volume.
• When using the radio without a headset or earpiece, do not place the radio's speaker directly against your ear.
• Be careful with earphones; excessive sound pressure can cause hearing loss.

Note: Prolonged exposure to loud noises can cause temporary or permanent hearing damage. The louder the volume, the less time is required for damage to occur.

2.8 Avoid Burns

Antennas

• Do not use any portable radio with a damaged antenna. Contact with a damaged antenna can cause minor burns.

Batteries

• When conductive materials (jewelry, keys, chains) touch exposed battery terminals, it can complete an electrical circuit, causing the battery to short circuit and become hot, leading to burns. Handle batteries with care, especially when placing them in pockets or containers with metal objects.

Long Transmission

When the transceiver is used for long transmissions, the radiator and chassis may become hot.

2.9 Safety Operation

Forbidden Actions

• Do not use the charger outdoors or in moist environments; use only in dry locations.
• Do not disassemble the charger, as this may result in electrical shock or fire.
• Do not operate the charger if it is broken or damaged.
• Do not place a portable radio in the area over an airbag or in the airbag deployment area. The radio may be propelled with great force and cause serious injury if the airbag inflates.

To Reduce Risk

• Pull by the plug, not the cord, when disconnecting the charger.
• Unplug the charger from the AC outlet before any maintenance or cleaning.
• Contact Retekess for assistance with repairs and service.
• The adapter must be installed near the equipment and be easily accessible.
• Risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to instructions.
• The plug is considered the disconnect device of the adapter.
• The operating temperature of the EUT cannot exceed the specified range.

2.10 Approved Accessories

• This radio meets RF exposure guidelines when used with Retekess-supplied or designated accessories. Use of other accessories may not ensure compliance and may violate regulations.
• For a list of approved accessories, visit http://www.Retekess.com.

3. Product Overview

The TD154 system includes a keypad transmitter and four watch receivers. The keypad is used to send call signals, and the watch receivers alert staff to incoming calls.

4. Setup Instructions

4.1 Keypad ID Setting (F1, 1-999)

The keypad's ID is displayed as three digits on the screen after connecting the power supply.

1. In Call Mode, press the “PROG” button to enter setting mode. “F1” will be displayed.
2. Press the “PROG” button again to enter the sub-menu. “F.0” will be displayed.
3. Enter the desired keypad ID using the number keys (1-10, where 10 represents 0).
4. Press the “PROG” button to save the setting. The keypad will beep.
5. Press the “CLEAR” button twice to return to Call Mode.

4.2 Pairing with Watch Pager

The keypad must be paired with the watch pager before use.

1. When the watch pager is in standby, press and hold the “A” button (approx. 1 second) to enter setting mode.
2. Press the “A” or “B” button to select “Pairing”.
3. Press and hold the “A” button (approx. 1 second) to enter the sub-menu.
4. Press the “A” or “B” button to select “Ket Pair”.
5. Press and hold the “A” button (approx. 1 second) to enter the sub-menu, which displays the Pager ID, Keypad Serial Number, and status.
6. Press the “B” button to move the edit position.
7. Press the “A” button to select the desired value (Pager ID: 001-999, Keypad Serial Number: 01-50. “FFF” indicates an unregistered keypad serial number).
8. Press the corresponding Pager ID number on the keypad. The watch pager will vibrate and show “OK” on the display. “FFF” will change to the Keypad ID, indicating successful pairing.

4.3 Charging

Ensure your devices are fully charged before first use.

• Watch Receiver: Use the provided clip-on charger. The built-in 180mAh lithium battery provides 48-72 hours of standby time on a full charge.
• Keypad Transmitter: Connect the keypad to a DC 12V/1A power source using the provided adapter.

5. Operating Instructions

5.1 Call Function (1-12)

To page a watch receiver:

1. In Call Mode, press the corresponding number key on the keypad. The number will flash on the screen, and the watch pager will receive the call.
2. For watch pagers with IDs from 13 to 999:
1. In Call Mode, press the “PGR” button to enter combined numerical call state. “P.0” will be displayed.
2. Enter the desired number using the number keys (1-10, where 10 represents 0).
3. Press the “CALL” button to confirm. The corresponding watch pager within the effective distance will receive the call.

Note: Pressing the “PGR” button can exit the combined numerical state and return to Call Mode. A flashing number on the screen indicates a successful call.

5.2 Time Setting

The watch receiver allows you to set the current time, alarms, and ON/OFF times.

• Clock Setting: Adjust the current time displayed on the OLED screen.
• Alarm Setting: Two sets of alarm times can be configured to remind you of tasks.
• ON/OFF Time Setting: Schedule specific times for the watch to automatically turn on or off, which helps conserve battery life.

5.3 Key Name Setting

You can set different key names for keypads and buttons to easily distinguish calling messages. This feature helps clarify the origin of a call, such as "Chef 001" or "Table 006", improving working efficiency.

5.4 Prompt Methods

The watch receiver offers two reminding modes:

• Display: Messages are shown on the 0.96-inch OLED screen.
• Vibration: The watch vibrates to alert the wearer.

The duration of both display and vibration can be adjusted according to your requirements.

5.5 Multi-language Support

The watch receiver supports 7 languages, making it suitable for use in various countries:

• English (EN)
• Chinese (中文)
• Spanish (ES)
• Italian (IT)
• German (DE)
• French (FR)
• Portuguese (PT)

6. Maintenance

6.1 Cleaning

• Always unplug the charger from the AC outlet before attempting any maintenance or cleaning.
• Use a soft, dry cloth to clean the keypad and watch receivers. Do not use harsh chemicals or abrasive cleaners.

6.2 Battery Care and Disposal

• Dispose of used batteries according to local regulations. Do not dispose of batteries in general waste.
• If the watch receiver battery needs replacement, ensure it is replaced with the correct type to avoid explosion risk.

6.3 Software Updates and Settings

The watch pager's settings can be managed and updated via dedicated software. You can download the Watch Pager Software and its instruction manual from the official Retekess website:

https://www.retekess.com.ru/resources/download

7. Troubleshooting

If you encounter issues with your TD154 system, refer to the following common solutions:

• Watch Pager Not Receiving Calls:
  Ensure the keypad and watch pager are correctly paired. Refer to Section 4.2 for pairing instructions. Check the working distance; the actual range depends on the environment.
• Interference Issues:
  If you experience interference, ensure the system is not operating near other devices that might cause signal disruption. Refer to FCC/IC requirements in Section 2.5 for guidelines on avoiding interference.
• Watch Pager Not Charging or Holding Charge:
  Verify that the clip-on charger is correctly attached and the power source is functional. Check the battery status on the OLED display. If the issue persists, the battery may need replacement (refer to Section 6.2).
• Keypad Not Responding:
  Ensure the keypad is properly connected to its power supply. If the keypad is unresponsive, try restarting it by disconnecting and reconnecting the power.

8. Specifications

9. Applications

The RETEKESS TD154 system is versatile and can be used in a variety of professional settings to improve service and communication:

• Restaurants: For waiters to receive calls from tables.
• Cafes & Bars: To alert staff for new orders or customer assistance.
• Clubs: For discreet staff communication.
• Fast Food Restaurants: To manage order readiness or customer service.
• Clinics: For patient calling or internal staff communication.

10. Warranty & Support

10.1 Guarantee

Most new products carry a two-year manufacturer's warranty from the date of purchase. Keep your guarantee card for reference.

To obtain warranty and after-sales service:

• Contact the seller from whom you purchased the product.
• Products may be repaired by a local repair center.

For warranty service, you will need to provide proof of purchase from the actual seller for verification.

Exclusions from Warranty Coverage:

• Damage caused by accident.
• Misuse or abuse of the product, or damage resulting from unauthorized alterations or repairs.
• If the serial number has been altered, defaced, or removed.

10.2 Contact Information

For further support or inquiries, you can contact Retekess:

• E-mail: support@retekess.com
• Website: www.retekess.com

11. Disposal Information

The crossed-out wheeled-bin symbol on your product, literature, or packaging reminds you that in the European Union, all electrical and electronic products, batteries, and accumulators (rechargeable batteries) must be taken to designated collection locations at the end of their working life. Do not dispose of these products as unsorted municipal waste. Dispose of them according to the laws in your area.