1. Introduction
Thank you for choosing the VSTARCAM C622 PTZ WIFI Camera. This outdoor waterproof network camera offers advanced features such as Full Color Night Vision, Humanoid Detection, Bluetooth connectivity, Pan & Tilt functionality, and Two-Way Audio. This manual provides detailed instructions to help you set up, operate, and maintain your camera for optimal security and monitoring.
2. Safety Information
- Ensure the power adapter is suitable for your local voltage and plug type.
- Do not expose the camera to extreme temperatures or humidity beyond its operating range.
- Avoid placing the camera in direct sunlight for prolonged periods.
- Keep the camera away from strong magnetic fields.
- Do not attempt to disassemble or modify the camera. Refer all servicing to qualified personnel.
- Ensure the camera is securely mounted to prevent accidental falls.
3. Product Overview
The VSTARCAM C622 camera features a robust design suitable for both indoor and outdoor use. Key components include:
- Dual Core Lights: For enhanced night vision and deterrence.
- Lens: High-definition optical lens.
- MIC: Built-in microphone for audio input.
- Speaker: For two-way audio communication and custom alarms.
- TF Card Slot: Supports local storage up to 256GB.
- Reset Button: For factory reset.
4. Specifications
| Feature | Specification |
|---|---|
| Brand Name | Vstarcam |
| Style | Dome Camera |
| High Definition | 1080P(Full-HD) |
| Megapixels | 2 MP |
| Lens (mm) | 2mm |
| Connectivity | 2.4G (WIFI) |
| Power Supply | With Poe (Power over Ethernet) |
| Power Mode | Mains Electricity |
| Shell Material | Plastic |
| Installation | Normal (Wall/Pole Mount) |
| Scene | Indoor and outdoor |
| IP Rating | IP66 (Waterproof / Weatherproof) |
| Operating Temperature | -10°C to 60°C |
| Sensor | CMOS |
| Video Compression Format | H.264 |
| IR Distance (m) | 10M |
| Audio Output | Two Way Audio |
| AI Functions | Motion Detection, Humanoid Detection, Smart Tracking |
| Alarm Action | Local Alarm, Custom Voice Alarm |
| Color Night Vision | Yes |
| Supported Mobile Systems | Windows Mobile, Android, iOS |
| Supported Operating Systems | Windows 7, Windows 10 |
| Certification | CE |
5. Setup
5.1. Initial Power-Up and App Installation
- Power on the device: Connect the camera to a power source using the provided power adapter. The camera lights will illuminate.
- Download the App: Scan the QR code found in the manual or on the camera itself to download the official VSTARCAM mobile application. Register an account and log in.
- Connect to Wi-Fi: Open the app and follow the prompts to add a new device. Scan the QR code on the camera to initiate the network configuration. Enter your Wi-Fi credentials when prompted.
5.2. Physical Installation
The camera can be installed via wall mount or pole mount. Ensure the installation surface can withstand at least three times the total weight of the bracket and device.
Wall Mount:
- Drill two screw holes on the wall and insert the two plastic anchors. If installing on a wooden surface, plastic anchors are not needed.
- Tighten the screws into the plastic anchors to secure the device.
- Adjust the angle of the pan/tilt lens via the App after installation.
Pole Mount:
- Pass the cable tie through the device mounting hole and secure the device to the pole.
- Adjust the angle of the pan/tilt lens via the App after installation.
6. Operating Instructions
6.1. Pan & Tilt Control
The camera features 270° horizontal and 90° vertical rotation. You can remotely adjust the viewing angle using the mobile application to cover more areas without blind spots.
6.2. Two-Way Audio
Utilize the built-in microphone and speaker to communicate directly with individuals in front of the camera, anytime and anywhere, through the mobile app.
6.3. Night Vision Modes
The camera offers three night vision modes:
- Infrared Night Vision Mode: Presents clear black and white images at night.
- Full Color Night Vision Mode: Provides color images at night.
- Intelligent Night Vision Mode: Automatically switches to full-color mode when human motion is detected in the monitoring area.
6.4. Motion Detection & Smart Tracking
The camera supports motion detection and humanoid detection. You can customize specific detection zones within the app to protect your privacy and receive real-time alerts when motion is triggered. With smart auto-tracking, the camera will automatically track moving people, providing detailed information before and after an event.
6.5. Custom Voice Alarm
The alarm sound can be customized according to different scene requirements, allowing for personalized warnings or greetings.
6.6. Storage Options
The camera supports both cloud storage and TF card storage. View playbacks remotely and smoothly anytime and anywhere with cloud storage. For local storage, the TF card slot supports up to 256GB, providing secure and reliable recording.
| Resolution | Capacity | Days (Approx.) |
|---|---|---|
| 1MP | 64GB | 7 |
| 1MP | 128GB | 12 |
| 1MP | 256GB | 22 |
Note: Data comes from Vstarcam lab's test under standard conditions. May vary due to environmental factors and the frequency of camera activities.
6.7. Device Sharing
After setting up the camera in the main account, it can be easily shared with multiple family members, allowing them to view the live feed and recordings.
7. Maintenance
- Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Do not use harsh chemicals or abrasive cleaners.
- Firmware Updates: Regularly check the mobile application for available firmware updates to ensure optimal performance and security. Follow the in-app instructions for updating.
- Power Supply: Ensure the power adapter and cable are in good condition and free from damage.
- TF Card: If using a TF card, periodically check its status and format it through the app if necessary to maintain recording quality.
8. Troubleshooting
- Camera not connecting to Wi-Fi: Ensure your Wi-Fi network is 2.4Ghz. Verify the Wi-Fi password is correct. Try resetting the camera using the reset button and re-attempting the connection process.
- Poor image quality: Check for obstructions on the lens. Ensure the lens is clean. Verify your internet connection speed is adequate for streaming high-definition video.
- No audio or poor two-way audio: Check the microphone and speaker settings in the app. Ensure there are no physical obstructions blocking the microphone or speaker.
- Motion detection not working: Verify that motion detection is enabled in the app settings and that detection zones are correctly configured. Adjust sensitivity if needed.
- Camera not tracking: Ensure smart tracking is enabled in the app. The camera needs a clear view of the subject to track effectively.
9. User Tips
- Optimal Placement: For outdoor use, position the camera under an overhang or in a sheltered area to provide additional protection from extreme weather, even with its IP66 rating.
- Wi-Fi Signal Strength: Ensure the camera is installed within a strong Wi-Fi signal range for stable connectivity and smooth video streaming. Consider using a Wi-Fi extender if necessary.
- Regular Monitoring: Periodically check the live feed and recorded events through the app to stay informed about your property.
- Secure Your Account: Use a strong, unique password for your camera's app account and enable any available two-factor authentication for enhanced security.
10. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the contact details provided with your purchase or visit the official Vstarcam website. Keep your purchase receipt as proof of purchase.
